Question 1

What are the different markets in which
        Incident IQ and
        ServiceRocket compete against each other?

Accepted Answer

Incident IQ and
        ServiceRocket compete against each other in
        the IT Service Management.

Question 2

How does the market share of
        Incident IQ
        and ServiceRocket compare in the
        IT Service Management market?

Accepted Answer

In the IT Service Management market,
        Incident IQ has a
        0.67%
        market share in comparison to
        ServiceRocket’s
        0.09%.
        Since it has a better market share coverage,
        Incident IQ holds the
        21st
        spot in 6sense's Market Share Ranking Index for
        the IT Service Management category, while
        ServiceRocket holds the
        41st spot.

Question 3

How many customers are acquired by
        Incident IQ and
        ServiceRocket in the
        IT Service Management segment?

Accepted Answer

Incident IQ has
        200 customers and
        ServiceRocket has
        28 customers in the
        IT Service Management
        segment. Incident IQ has
        172 more customers than
        ServiceRocket in this category.

Question 4

What are the countries in which
        Incident IQ and
        ServiceRocket has more customers?

Accepted Answer

Incident IQ has more customers in United States, India and United Kingdom.
ServiceRocket has more customers in United States, Australia and France.

Incident IQ Vs ServiceRocket : In-Depth Comparison

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Comparing the customer bases of Incident IQ and ServiceRocket

Comparing the market share of Incident IQ and ServiceRocket

Compare Incident IQ vs ServiceRocket customers by geography

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