Question 1

What are the different markets in which
        BMC Remedy ITSM and
        Cherwell ITSM compete against each other?

Accepted Answer

BMC Remedy ITSM and
        Cherwell ITSM compete against each other in
        the IT Service Management.

Question 2

How does the market share of
        BMC Remedy ITSM
        and Cherwell ITSM compare in the
        IT Service Management market?

Accepted Answer

In the IT Service Management market,
        BMC Remedy ITSM has a
        12.41%
        market share in comparison to
        Cherwell ITSM’s
        1.48%.
        Since it has a better market share coverage,
        BMC Remedy ITSM holds the
        3rd
        spot in 6sense's Market Share Ranking Index for
        the IT Service Management category, while
        Cherwell ITSM holds the
        11th spot.

Question 3

How many customers are acquired by
        BMC Remedy ITSM and
        Cherwell ITSM in the
        IT Service Management segment?

Accepted Answer

BMC Remedy ITSM has
        4,390 customers and
        Cherwell ITSM has
        522 customers in the
        IT Service Management
        segment. BMC Remedy ITSM has
        3868 more customers than
        Cherwell ITSM in this category.

Question 4

What are the countries in which
        BMC Remedy ITSM and
        Cherwell ITSM has more customers?

Accepted Answer

BMC Remedy ITSM has more customers in United States, India and United Kingdom.
Cherwell ITSM has more customers in United States, United Kingdom and Australia.

BMC Remedy ITSM Vs Cherwell ITSM : In-Depth Comparison

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Comparing the customer bases of BMC Remedy ITSM and Cherwell ITSM

Comparing the market share of BMC Remedy ITSM and Cherwell ITSM

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