Question 1

What are the different markets in which
        SAP AMS and
        BMC Service Desk Express compete against each other?

Accepted Answer

SAP AMS and
        BMC Service Desk Express compete against each other in
        the IT Service Management.

Question 2

How does the market share of
        SAP AMS
        and BMC Service Desk Express compare in the
        IT Service Management market?

Accepted Answer

In the IT Service Management market,
        SAP AMS has a
        4.19%
        market share in comparison to
        BMC Service Desk Express’s
        0.83%.
        Since it has a better market share coverage,
        SAP AMS holds the
        4th
        spot in 6sense's Market Share Ranking Index for
        the IT Service Management category, while
        BMC Service Desk Express holds the
        17th spot.

Question 3

How many customers are acquired by
        SAP AMS and
        BMC Service Desk Express in the
        IT Service Management segment?

Accepted Answer

SAP AMS has
        1,250 customers and
        BMC Service Desk Express has
        249 customers in the
        IT Service Management
        segment. SAP AMS has
        1001 more customers than
        BMC Service Desk Express in this category.

Question 4

What are the countries in which
        SAP AMS and
        BMC Service Desk Express has more customers?

Accepted Answer

SAP AMS has more customers in United States, Brazil and Italy.
BMC Service Desk Express has more customers in United States, Canada and United Kingdom.

SAP AMS Vs BMC Service Desk Express : In-Depth Comparison

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Comparing the customer bases of SAP AMS and BMC Service Desk Express

Comparing the market share of SAP AMS and BMC Service Desk Express

Compare SAP AMS vs BMC Service Desk Express customers by geography

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