JIRA Service Management Vs BMC Helix ITSM : In-Depth Comparison

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Categories where JIRA Service Management and BMC Helix ITSM compete

IT Service Management

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JIRA Service Management

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Comparing the customer bases of JIRA Service Management and BMC Helix ITSM

Comparing the customer bases of JIRA Service Management and BMC Helix ITSM, we can see that JIRA Service Management has 13297 customer(s), while BMC Helix ITSM has 260 customer(s). In the IT Service Management category, with 13297 customer(s) JIRA Service Management stands at 1st place by ranking, while BMC Helix ITSM with 260 customer(s), is at the 20th place.

JIRA Service Management

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1st

13297 Customer

BMC Helix ITSM

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20th

260 Customer

Comparing the market share of JIRA Service Management and BMC Helix ITSM

JIRA Service Management has a 37.76% market share in the IT Service Management category, while BMC Helix ITSM has a 0.74% market share in the same space.

Compare JIRA Service Management vs BMC Helix ITSM customers by geography

Comparing JIRA Service Management and BMC Helix ITSM customers based on their geographic location, we can see that JIRA Service Management has more customers in United States, United Kingdom and Germany, while BMC Helix ITSM has more customers in United States.

JIRA Service Management

BMC Helix ITSM

Customer Movements for this month

Gain actionable insights about the buying patterns of JIRA Service Management vs BMC Helix ITSM’s target audience.

JIRA Service Management

New

7 Customer

Lost

12 Customer

BMC Helix ITSM

New

1 Customer

Lost

2 Customer

FAQ

Find answers to the most often asked questions by users.

What are the different markets in which JIRA Service Management and BMC Helix ITSM compete against each other?

JIRA Service Management and BMC Helix ITSM compete against each other in the IT Service Management.

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How does the market share of JIRA Service Management and BMC Helix ITSM compare in the IT Service Management market?

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How many customers are acquired by JIRA Service Management and BMC Helix ITSM in the IT Service Management segment?

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What are the countries in which JIRA Service Management and BMC Helix ITSM has more customers?

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