Question 1

Who are the top BMC Remedy Service Desk competitors?

Accepted Answer

BMC Remedy Service Desk’s Top competitors in the it-service-management category are JIRA Service Management, IBM Tivoli, BMC Remedy ITSM. You can view a full list of BMC Remedy Service Desk competitors here. 6sense uses advanced data mining and AI algorithms to track customers and competitors of BMC Remedy Service Desk and 40,000 other technologies on the internet. You can also compare BMC Remedy Service Desk and its feature with top competitors here : BMC Remedy Service Desk vs JIRA Service Management BMC Remedy Service Desk vs IBM Tivoli BMC Remedy Service Desk vs BMC Remedy ITSM.

Question 2

What is BMC Remedy Service Desk customer distribution based on
            company size?

Accepted Answer

The majority of BMC Remedy Service Desk’s customers for the it-service-management category fall in the company size of 10,000+ employees (31 companies). You can view a distribution chart of BMC Remedy Service Desk customers by company size here.

Question 3

What is BMC Remedy Service Desk market share in the
            it-service-management?

Accepted Answer

BMC Remedy Service Desk has market share of
            0.20%
            in it-service-management market.
            BMC Remedy Service Desk competes
            with 66 competitor tools in
            it-service-management category. The top alternatives for
            BMC Remedy Service Desk it-service-management tool are
            JIRA Service Management with
                45.67%, IBM Tivoli with
                11.66%, BMC Remedy ITSM with
                10.38% market share.

Question 4

What are the top countries that use BMC Remedy Service Desk?

Accepted Answer

Around the world in 2025, over
          53 companies
          have started using BMC Remedy Service Desk as
          it-service-management tool. Companies using
          BMC Remedy Service Desk for it-service-management are majorly
          from United States with
          28 customers.
          63.64% of BMC Remedy Service Desk
          customers are from the United States. Other top countries
          using BMC Remedy Service Desk are
          France and Canada with 3(6.82%) and 3(6.82%) customers respectively.

Question 5

What are the top industries that use BMC Remedy Service Desk?

Accepted Answer

Top industries that use BMC Remedy Service Desk for
            it-service-management are Cybersecurity (7), Managed Services (6), Cloud Services (5).

Technology	Domains	Market Share (Est.)	Versus page
JIRA Service Management	12005	45.67%	BMC Remedy Service Desk vs JIRA Service Management
IBM Tivoli	3066	11.66%	BMC Remedy Service Desk vs IBM Tivoli
BMC Remedy ITSM	2730	10.38%	BMC Remedy Service Desk vs BMC Remedy ITSM
SAP AMS	1029	3.91%	BMC Remedy Service Desk vs SAP AMS
Percona	794	3.02%	BMC Remedy Service Desk vs Percona
TeamDynamix	658	2.50%	BMC Remedy Service Desk vs TeamDynamix
Numara	552	2.10%	BMC Remedy Service Desk vs Numara
Footprints Service Desk	398	1.51%	BMC Remedy Service Desk vs Footprints Service Desk
VMware Service Manager	394	1.50%	BMC Remedy Service Desk vs VMware Service Manager
BMC Remedy ARS	303	1.15%	BMC Remedy Service Desk vs BMC Remedy ARS
EasyVista	292	1.11%	BMC Remedy Service Desk vs EasyVista
Cherwell ITSM	285	1.08%	BMC Remedy Service Desk vs Cherwell ITSM
CA eHealth	235	0.89%	BMC Remedy Service Desk vs CA eHealth
CA Scheduler	231	0.88%	BMC Remedy Service Desk vs CA Scheduler
NEC corporation	214	0.81%	BMC Remedy Service Desk vs NEC corporation
BMC Service Desk Express	214	0.81%	BMC Remedy Service Desk vs BMC Service Desk Express
BMC TrueSight	197	0.75%	BMC Remedy Service Desk vs BMC TrueSight
BMC Helix ITSM	195	0.74%	BMC Remedy Service Desk vs BMC Helix ITSM
Incident IQ	190	0.72%	BMC Remedy Service Desk vs Incident IQ
Dell EMC PowerPath	185	0.70%	BMC Remedy Service Desk vs Dell EMC PowerPath

Customers	Employee Range	City	Region	Country
Leidos	10,000+	Reston	Virginia	United States
Devoteam	10,000+	Levallois-Perret	Ile-de-France	France
Ericsson	10,000+	Stockholm	Stockholm	Sweden
Dell	10,000+	Round Rock	Texas	United States
Caesars Entertainment	10,000+	Las Vegas	Nevada	United States
ICEX en Corea	10,000+	Madrid	Madrid	Spain
SAIC	10,000+	Reston	Virginia	United States
United States Air Force	10,000+	San Antonio	Texas	United States
The Avon Company	10,000+	New York City	New York	United States
Intuit	10,000+	Mountain View	California	United States

BMC Remedy Service Desk

Market Share of BMC Remedy Service Desk

53

0.20%

#33

Top Competitors and Alternatives of BMC Remedy Service Desk

Top Competitors and Alternatives of BMC Remedy Service Desk

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BMC Remedy Service Desk Customers by Employee Size

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