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BMC Remedy Service Desk

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BMC Remedy Service Desk provides service desk support staff and support staff managers with the information needed to use BMC Remedy Incident Manageme...Read more

IT Service Management
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Market Share of BMC Remedy Service Desk

Current Customer(s)

53

Market Share (Est.)

0.20%

Ranking

#33

Top Competitors and Alternatives of BMC Remedy Service Desk

The top three of BMC Remedy Service Desk’s competitors in the IT Service Management category are JIRA Service Management with 45.67%, IBM Tivoli with 11.66%, BMC Remedy ITSM with 10.38% market share.

TechnologyDomainsMarket Share (Est.)Versus page
JIRA Service Management1200545.67%BMC Remedy Service Desk vs JIRA Service Management
IBM Tivoli306611.66%BMC Remedy Service Desk vs IBM Tivoli
BMC Remedy ITSM273010.38%BMC Remedy Service Desk vs BMC Remedy ITSM
SAP AMS10293.91%BMC Remedy Service Desk vs SAP AMS
Percona7943.02%BMC Remedy Service Desk vs Percona
TeamDynamix6582.50%BMC Remedy Service Desk vs TeamDynamix
Numara5522.10%BMC Remedy Service Desk vs Numara
Footprints Service Desk3981.51%BMC Remedy Service Desk vs Footprints Service Desk
VMware Service Manager3941.50%BMC Remedy Service Desk vs VMware Service Manager
BMC Remedy ARS3031.15%BMC Remedy Service Desk vs BMC Remedy ARS
EasyVista2921.11%BMC Remedy Service Desk vs EasyVista
Cherwell ITSM2851.08%BMC Remedy Service Desk vs Cherwell ITSM
CA eHealth2350.89%BMC Remedy Service Desk vs CA eHealth
CA Scheduler2310.88%BMC Remedy Service Desk vs CA Scheduler
NEC corporation2140.81%BMC Remedy Service Desk vs NEC corporation
BMC Service Desk Express2140.81%BMC Remedy Service Desk vs BMC Service Desk Express
BMC TrueSight1970.75%BMC Remedy Service Desk vs BMC TrueSight
BMC Helix ITSM1950.74%BMC Remedy Service Desk vs BMC Helix ITSM
Incident IQ1900.72%BMC Remedy Service Desk vs Incident IQ
Dell EMC PowerPath1850.70%BMC Remedy Service Desk vs Dell EMC PowerPath
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Popular Comparisons

Top Competitors and Alternatives of BMC Remedy Service Desk

The top three of BMC Remedy Service Desk’s competitors in the IT Service Management category are JIRA Service Management with 45.67%, IBM Tivoli with 11.66%, BMC Remedy ITSM with 10.38% market share.

BMC Remedy Service Desk vs JIRA Service Management

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BMC Remedy Service Desk vs IBM Tivoli

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BMC Remedy Service Desk vs BMC Remedy ITSM

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BMC Remedy Service Desk vs SAP AMS

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BMC Remedy Service Desk vs Percona

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BMC Remedy Service Desk vs TeamDynamix

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BMC Remedy Service Desk vs Numara

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BMC Remedy Service Desk vs Footprints Service Desk

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Customers of BMC Remedy Service Desk

Around the world in 2025, over 53 companies have started using BMC Remedy Service Desk as IT Service Management tool.

CustomersEmployee RangeCityRegionCountrySocial Links
Leidos10,000+RestonVirginiaUnited States
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Devoteam10,000+Levallois-PerretIle-de-FranceFrance
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Ericsson10,000+StockholmStockholmSweden
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Dell10,000+Round RockTexasUnited States
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Caesars Entertainment10,000+Las VegasNevadaUnited States
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ICEX en Corea10,000+MadridMadridSpain
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SAIC10,000+RestonVirginiaUnited States
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United States Air Force10,000+San AntonioTexasUnited States
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The Avon Company10,000+New York CityNew YorkUnited States
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Intuit10,000+Mountain ViewCaliforniaUnited States
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BMC Remedy Service Desk Customers by Products and Services

The top three products and services offering customers that use BMC Remedy Service Desk for IT Service Management are Cybersecurity (7), Managed Services (6), Cloud Services (5).

Customers

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BMC Remedy Service Desk Customers by Employee Size

The majority of BMC Remedy Service Desk's customers for the it-service-management category fall in the company size of 10,000+ employees (31 companies), 1,000 - 4,999 employees (7 companies), 100 - 249 employees (4 companies).

Employee Size

BMC Remedy Service Desk Customers by Geography

The top three geographies of BMC Remedy Service Desk for it-service-management are the United States with 28(63.64%), France with 3(6.82%), Canada with 3(6.82%) customers respectively.

Customers

Employees of BMC Remedy Service Desk

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Also see other Products/Services by BMC Remedy Service Desk in:

IT Service Management

FAQ

Find answers to the most often asked questions by users.

Who are the top BMC Remedy Service Desk competitors?

BMC Remedy Service Desk’s Top competitors in the it-service-management category are JIRA Service Management, IBM Tivoli, BMC Remedy ITSM. You can view a full list of BMC Remedy Service Desk competitors here. 6sense uses advanced data mining and AI algorithms to track customers and competitors of BMC Remedy Service Desk and 40,000 other technologies on the internet. You can also compare BMC Remedy Service Desk and its feature with top competitors here : BMC Remedy Service Desk vs JIRA Service Management BMC Remedy Service Desk vs IBM Tivoli BMC Remedy Service Desk vs BMC Remedy ITSM.

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What is BMC Remedy Service Desk customer distribution based on company size?

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What is BMC Remedy Service Desk market share in the it-service-management?

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What are the top countries that use BMC Remedy Service Desk?

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What are the top industries that use BMC Remedy Service Desk?

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