Question 1

Who are the top BMC Remedy Service Desk competitors?

Accepted Answer

BMC Remedy Service Desk’s Top competitors in the it-service-management category are JIRA Service Management, IBM Tivoli, BMC Remedy ITSM. You can view a full list of BMC Remedy Service Desk competitors here. 6sense uses advanced data mining and AI algorithms to track customers and competitors of BMC Remedy Service Desk and 40,000 other technologies on the internet. You can also compare BMC Remedy Service Desk and its feature with top competitors here : BMC Remedy Service Desk vs JIRA Service Management BMC Remedy Service Desk vs IBM Tivoli BMC Remedy Service Desk vs BMC Remedy ITSM.

Question 2

What is BMC Remedy Service Desk customer distribution based on
            company size?

Accepted Answer

The majority of BMC Remedy Service Desk’s customers for the it-service-management category fall in the company size of 10,000+ employees (73 companies). You can view a distribution chart of BMC Remedy Service Desk customers by company size here.

Question 3

What is BMC Remedy Service Desk market share in the
            it-service-management?

Accepted Answer

BMC Remedy Service Desk has market share of
            0.29%
            in it-service-management market.
            BMC Remedy Service Desk competes
            with 68 competitor tools in
            it-service-management category. The top alternatives for
            BMC Remedy Service Desk it-service-management tool are
            JIRA Service Management with
                36.98%, IBM Tivoli with
                13.02%, BMC Remedy ITSM with
                11.75% market share.

Question 4

What are the top countries that use BMC Remedy Service Desk?

Accepted Answer

Around the world in 2025, over
          127 companies
          have started using BMC Remedy Service Desk as
          it-service-management tool. Companies using
          BMC Remedy Service Desk for it-service-management are majorly
          from United States with
          58 customers.
          56.86% of BMC Remedy Service Desk
          customers are from the United States. Other top countries
          using BMC Remedy Service Desk are
          France and United Kingdom with 7(6.86%) and 6(5.88%) customers respectively.

Question 5

What are the top industries that use BMC Remedy Service Desk?

Accepted Answer

Top industries that use BMC Remedy Service Desk for
            it-service-management are Cybersecurity (16), Cloud Services (13), Data Analytics (12).

Technology	Domains	Market Share (Est.)	Versus page
JIRA Service Management	15936	36.98%	BMC Remedy Service Desk vs JIRA Service Management
IBM Tivoli	5609	13.02%	BMC Remedy Service Desk vs IBM Tivoli
BMC Remedy ITSM	5062	11.75%	BMC Remedy Service Desk vs BMC Remedy ITSM
SAP AMS	2389	5.54%	BMC Remedy Service Desk vs SAP AMS
Percona	1609	3.73%	BMC Remedy Service Desk vs Percona
Numara	1042	2.42%	BMC Remedy Service Desk vs Numara
VMware Service Manager	874	2.03%	BMC Remedy Service Desk vs VMware Service Manager
TeamDynamix	815	1.89%	BMC Remedy Service Desk vs TeamDynamix
Footprints Service Desk	699	1.62%	BMC Remedy Service Desk vs Footprints Service Desk
EasyVista	693	1.61%	BMC Remedy Service Desk vs EasyVista
BMC Remedy ARS	542	1.26%	BMC Remedy Service Desk vs BMC Remedy ARS
Cherwell ITSM	517	1.20%	BMC Remedy Service Desk vs Cherwell ITSM
Incident IQ	502	1.16%	BMC Remedy Service Desk vs Incident IQ
CA Scheduler	480	1.11%	BMC Remedy Service Desk vs CA Scheduler
CA eHealth	447	1.04%	BMC Remedy Service Desk vs CA eHealth
NinjaOne	428	0.99%	BMC Remedy Service Desk vs NinjaOne
Dell EMC PowerPath	412	0.96%	BMC Remedy Service Desk vs Dell EMC PowerPath
CA 7	404	0.94%	BMC Remedy Service Desk vs CA 7
BMC TrueSight	404	0.94%	BMC Remedy Service Desk vs BMC TrueSight
NEC corporation	393	0.91%	BMC Remedy Service Desk vs NEC corporation

Customers	Employee Range	City	Region	Country
DXC Technology	10,000+	Ashburn	Virginia	United States
City Of New York	10,000+	New York City	New York	United States
Capgemini	10,000+	Paris	Ile-de-France	France
ULTA	10,000+	Bolingbrook	Illinois	United States
HCLTech	10,000+	Noida	Uttar Pradesh	India
Nokia	10,000+	Espoo	Uusimaa	Finland
Santander	10,000+	Madrid	Madrid	Spain
Accenture	10,000+	Dublin	Leinster	Ireland
Duke Energy	10,000+	Charlotte	North Carolina	United States
Dell	10,000+	Round Rock	Texas	United States

BMC Remedy Service Desk

Market Share of BMC Remedy Service Desk

127

0.29%

#28

Top Competitors and Alternatives of BMC Remedy Service Desk

Top Competitors and Alternatives of BMC Remedy Service Desk

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