BMC Remedy Service Desk

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BMC Remedy Service Desk provides service desk support staff and support staff managers with the information needed to use BMC Remedy Incident Management and BMC Remedy Problem Management applications

Top Competitors and Alternatives of BMC Remedy Service Desk

The top three of BMC Remedy Service Desk’s competitors in the IT Service Management category are JIRA Service Management with 34.74%, IBM Tivoli with 16.64%, BMC Remedy ITSM with 13.16% market share.

    Top Competitors and Alternatives of BMC Remedy Service Desk

    The top three of BMC Remedy Service Desk’s competitors in the IT Service Management category are JIRA Service Management with 34.74%, IBM Tivoli with 16.64%, BMC Remedy ITSM with 13.16% market share.

    Customers of BMC Remedy Service Desk

    Around the world in 2023, over 81 companies have started using BMC Remedy Service Desk as IT Service Management tool.

    Customers Employee Range City Region Country Social Links
    L.M. Ericsson 10,000+ Stockholm Stockholm Sweden
    Dell 10,000+ Round Rock Texas United States
    Wells Fargo & Company 10,000+ San Francisco California United States
    Exxon Mobil Corporation 10,000+ Irving Texas United States
    Atos SE 10,000+ Bezons Ile-de-France France
    CGI, Inc. 10,000+ Montreal Quebec Canada
    State Street Global Advisors 10,000+ Boston Massachusetts United States
    Teleflex, Inc. 10,000+ Wayne Pennsylvania United States
    Computacenter plc 10,000+ Hatfield England United Kingdom
    Ulta Beauty, Inc. 10,000+ Bolingbrook Illinois United States

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    BMC Remedy Service Desk Customers by Industry

    The three top industries that use BMC Remedy Service Desk for IT Service Management are Cloud (7), Artificial Intelligence (5), Digital Transformation (5).

    BMC Remedy Service Desk Customers by Employee Size

    The majority of BMC Remedy Service Desk’s customers for the it-service-management category fall in the company size of 10,000+ employees (36 companies), 5,000 - 9,999 employees (11 companies), 1,000 - 4,999 employees (10 companies).

    BMC Remedy Service Desk Customers by Geography

    The top three geographies of BMC Remedy Service Desk for it-service-management are the United States with 42(49.41%), India with 4(4.71%), Canada with 3(3.53%) customers respectively.

    Employees of BMC Remedy Service Desk

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    FAQ

    Find answers to the most often asked questions by users.

    Who are the top BMC Remedy Service Desk competitors?

    BMC Remedy Service Desk’s Top competitors in the it-service-management category are JIRA Service Management, IBM Tivoli, BMC Remedy ITSM. You can view a full list of BMC Remedy Service Desk competitors here. 6sense uses advanced data mining and AI algorithms to track customers and competitors of BMC Remedy Service Desk and 40,000 other technologies on the internet.You can also compare BMC Remedy Service Desk and its feature with top competitors here : BMC Remedy Service Desk vs JIRA Service Management BMC Remedy Service Desk vs IBM Tivoli BMC Remedy Service Desk vs BMC Remedy ITSM .

    What is BMC Remedy Service Desk customer distribution based on company size?

    The majority of BMC Remedy Service Desk’s customers for the it-service-management category fall in the company size of 10,000+ employees (36 companies), 5,000 - 9,999 employees (11 companies), 1,000 - 4,999 employees (10 companies). You can view a distribution chart of BMC Remedy Service Desk customers by company size here.

    What is BMC Remedy Service Desk market share in the it-service-management?

    BMC Remedy Service Desk has market share of 0.29% in it-service-management market. BMC Remedy Service Desk competes with 55 competitor tools in it-service-management category. The top alternatives for BMC Remedy Service Desk it-service-management tool are JIRA Service Management with 34.74%, IBM Tivoli with 16.64%, BMC Remedy ITSM with 13.16% market share.

    What are the top industries that use BMC Remedy Service Desk?

    Top industries that use BMC Remedy Service Desk for it-service-management are Cloud (7), Artificial Intelligence (5), Digital Transformation (5).

    What are the top countries that use BMC Remedy Service Desk?

    Around the world in 2023, over 81 companies have started using BMC Remedy Service Desk as it-service-management tool. Companies using BMC Remedy Service Desk for it-service-management are majorly from United States with 42 customers. 49.41% of BMC Remedy Service Desk customers are from the United States. Other top countries using BMC Remedy Service Desk are India and Canada with 4(4.71%) and 3(3.53%) customers respectively.

    Justine Lyon
    Justine Lyon
    Senior VP of Sales, Ally
    At my previous organization we used Zoominfo and LInkedIn Navigator for contact, Bombora for intent and DiscoverOrg for account info. When I joined Ally where we use 6sense, I found it to be as valuable as all the other tools combined!
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