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BMC Remedy ITSM

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BMC Remedy ITSM is a service management tool that automates the ITIL process.

IT Service Management
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Market Share of BMC Remedy ITSM

Current Customer(s)

4390

Market Share (Est.)

12.41%

Ranking

#3

Top Competitors and Alternatives of BMC Remedy ITSM

The top three of BMC Remedy ITSM’s competitors in the IT Service Management category are JIRA Service Management with 37.72%, IBM Tivoli with 14.40%, SAP AMS with 4.58% market share.

TechnologyDomainsMarket Share (Est.)Versus page
JIRA Service Management1334637.72%BMC Remedy ITSM vs JIRA Service Management
IBM Tivoli509614.40%BMC Remedy ITSM vs IBM Tivoli
SAP AMS16204.58%BMC Remedy ITSM vs SAP AMS
Percona12873.64%BMC Remedy ITSM vs Percona
TeamDynamix8932.52%BMC Remedy ITSM vs TeamDynamix
Numara8342.36%BMC Remedy ITSM vs Numara
Footprints Service Desk6621.87%BMC Remedy ITSM vs Footprints Service Desk
VMware Service Manager6371.80%BMC Remedy ITSM vs VMware Service Manager
EasyVista5231.48%BMC Remedy ITSM vs EasyVista
Cherwell ITSM5221.48%BMC Remedy ITSM vs Cherwell ITSM
BMC Remedy ARS4791.35%BMC Remedy ITSM vs BMC Remedy ARS
Clarity SM4711.33%BMC Remedy ITSM vs Clarity SM
CA eHealth3861.09%BMC Remedy ITSM vs CA eHealth
CA Scheduler3531.00%BMC Remedy ITSM vs CA Scheduler
BMC Service Desk Express3490.99%BMC Remedy ITSM vs BMC Service Desk Express
NEC corporation3210.91%BMC Remedy ITSM vs NEC corporation
BMC TrueSight3200.90%BMC Remedy ITSM vs BMC TrueSight
Dell EMC PowerPath2880.81%BMC Remedy ITSM vs Dell EMC PowerPath
Incident IQ2450.69%BMC Remedy ITSM vs Incident IQ
BMC Helix ITSM2370.67%BMC Remedy ITSM vs BMC Helix ITSM
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Popular Comparisons

Top Competitors and Alternatives of BMC Remedy ITSM

The top three of BMC Remedy ITSM’s competitors in the IT Service Management category are JIRA Service Management with 37.72%, IBM Tivoli with 14.40%, SAP AMS with 4.58% market share.

BMC Remedy ITSM vs JIRA Service Management

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BMC Remedy ITSM vs IBM Tivoli

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BMC Remedy ITSM vs SAP AMS

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BMC Remedy ITSM vs Percona

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BMC Remedy ITSM vs TeamDynamix

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BMC Remedy ITSM vs Numara

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BMC Remedy ITSM vs Footprints Service Desk

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BMC Remedy ITSM vs VMware Service Manager

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Customers of BMC Remedy ITSM

Around the world in 2024, over 4378 companies have started using BMC Remedy ITSM as IT Service Management tool.

CustomersEmployee RangeCityRegionCountrySocial Links
PricewaterhouseCoopers 10,000+New York CityNew YorkUnited States
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The Mayo Clinic10,000+RochesterMinnesotaUnited States
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Lincare Holdings10,000+ClearwaterFloridaUnited States
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BNP Paribas Fortis10,000+BrusselsBrussels CapitalBelgium
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Beth Israel Lahey Health10,000+NewtonMassachusettsUnited States
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Intel Corporation10,000+Santa ClaraCaliforniaUnited States
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Pacific Gas & Electric Company10,000+San FranciscoCaliforniaUnited States
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Bouygues Construction10,000+GuyancourtIle-de-FranceFrance
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Canada Life10,000+TorontoOntarioCanada
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Mars, Inc.10,000+McLeanVirginiaUnited States
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BMC Remedy ITSM Customers by Products and Services

The top three products and services offering customers that use BMC Remedy ITSM for IT Service Management are Cloud Services (255), Managed Services (220), Cybersecurity (217).

Customers

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BMC Remedy ITSM Customers by Employee Size

The majority of BMC Remedy ITSM's customers for the it-service-management category fall in the company size of 1,000 - 4,999 employees (936 companies), 10,000+ employees (907 companies), 100 - 249 employees (613 companies).

Employee Size

BMC Remedy ITSM Customers by Geography

The top three geographies of BMC Remedy ITSM for it-service-management are the United States with 2056(60.56%), India with 363(10.69%), United Kingdom with 245(7.22%) customers respectively.

Customers

Employees of BMC Remedy ITSM

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Also see other Products/Services by BMC Remedy ITSM in:

IT Service Management

FAQ

Find answers to the most often asked questions by users.

Who are the top BMC Remedy ITSM competitors?

BMC Remedy ITSM’s Top competitors in the it-service-management category are JIRA Service Management, IBM Tivoli, SAP AMS. You can view a full list of BMC Remedy ITSM competitors here. 6sense uses advanced data mining and AI algorithms to track customers and competitors of BMC Remedy ITSM and 40,000 other technologies on the internet. You can also compare BMC Remedy ITSM and its feature with top competitors here : BMC Remedy ITSM vs JIRA Service Management BMC Remedy ITSM vs IBM Tivoli BMC Remedy ITSM vs SAP AMS.

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What is BMC Remedy ITSM customer distribution based on company size?

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What is BMC Remedy ITSM market share in the it-service-management?

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What are the top countries that use BMC Remedy ITSM?

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What are the top industries that use BMC Remedy ITSM?

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Justine Lyon

Justine Lyon

Senior VP of Sales, Ally

At my previous organization we used Zoominfo and LInkedIn Navigator for contact, Bombora for intent and DiscoverOrg for account info. When I joined Ally where we use 6sense, I found it to be as valuable as all the other tools combined!

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