Question 1

What are the different markets in which
        BMC Helix ITSM and
        ALESTRA compete against each other?

Accepted Answer

BMC Helix ITSM and
        ALESTRA compete against each other in
        the IT Service Management.

Question 2

How does the market share of
        BMC Helix ITSM
        and ALESTRA compare in the
        IT Service Management market?

Accepted Answer

In the IT Service Management market,
        BMC Helix ITSM has a
        0.82%
        market share in comparison to
        ALESTRA’s
        0.47%.
        Since it has a better market share coverage,
        BMC Helix ITSM holds the
        18th
        spot in 6sense's Market Share Ranking Index for
        the IT Service Management category, while
        ALESTRA holds the
        25th spot.

Question 3

How many customers are acquired by
        BMC Helix ITSM and
        ALESTRA in the
        IT Service Management segment?

Accepted Answer

BMC Helix ITSM has
        243 customers and
        ALESTRA has
        141 customers in the
        IT Service Management
        segment. BMC Helix ITSM has
        102 more customers than
        ALESTRA in this category.

Question 4

What are the countries in which
        BMC Helix ITSM and
        ALESTRA has more customers?

Accepted Answer

BMC Helix ITSM has more customers in United States, India and Canada.
ALESTRA has more customers in United States, Mexico and United Kingdom.

BMC Helix ITSM Vs ALESTRA : In-Depth Comparison

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Comparing the customer bases of BMC Helix ITSM and ALESTRA

Comparing the market share of BMC Helix ITSM and ALESTRA

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