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Jira Service Desk

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Jira Service Desk is an IT support teams provide better service by automating ticket management, self service, agent collaboration, SLAs, reporting.

IT Management
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Market Share of Jira Service Desk

Current Customer(s)

12656

Market Share (Est.)

6.35%

Ranking

#3

Top Competitors and Alternatives of Jira Service Desk

The top three of Jira Service Desk’s competitors in the IT Management category are Datadog with 32.34%, OneLogin with 10.28%, Amazon Simple Queue Service (SQS) with 5.89% market share.

TechnologyDomainsMarket Share (Est.)Versus page
Datadog6446032.34%Jira Service Desk vs Datadog
OneLogin2049110.28%Jira Service Desk vs OneLogin
Amazon Simple Queue Service (SQS)117425.89%Jira Service Desk vs Amazon Simple Queue Service (SQS)
Ivanti83254.18%Jira Service Desk vs Ivanti
Hashicorp OSS79003.96%Jira Service Desk vs Hashicorp OSS
AWS Elastic Beanstalk71483.59%Jira Service Desk vs AWS Elastic Beanstalk
AppDynamics68753.45%Jira Service Desk vs AppDynamics
Spiceworks53482.68%Jira Service Desk vs Spiceworks
Apache Hadoop HDFS41722.09%Jira Service Desk vs Apache Hadoop HDFS
Wrike38381.93%Jira Service Desk vs Wrike
IT Glue30921.55%Jira Service Desk vs IT Glue
PagerDuty26501.33%Jira Service Desk vs PagerDuty
AWS Auto Scaling26151.31%Jira Service Desk vs AWS Auto Scaling
Apache NiFi21921.10%Jira Service Desk vs Apache NiFi
Sumo Logic21771.09%Jira Service Desk vs Sumo Logic
ConnectWise Automate16560.83%Jira Service Desk vs ConnectWise Automate
ConnectWise Manage16250.82%Jira Service Desk vs ConnectWise Manage
Comarch15970.80%Jira Service Desk vs Comarch
CA View14600.73%Jira Service Desk vs CA View
IBM Gentran14480.73%Jira Service Desk vs IBM Gentran
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Popular Comparisons

Top Competitors and Alternatives of Jira Service Desk

The top three of Jira Service Desk’s competitors in the IT Management category are Datadog with 32.34%, OneLogin with 10.28%, Amazon Simple Queue Service (SQS) with 5.89% market share.

Jira Service Desk vs Datadog

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Jira Service Desk vs OneLogin

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Jira Service Desk vs Amazon Simple Queue Service (SQS)

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Jira Service Desk vs Ivanti

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Jira Service Desk vs Hashicorp OSS

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Jira Service Desk vs AWS Elastic Beanstalk

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Jira Service Desk vs AppDynamics

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Jira Service Desk vs Spiceworks

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Customers of Jira Service Desk

Around the world in 2024, over 12620 companies have started using Jira Service Desk as IT Management tool.

CustomersEmployee RangeCityRegionCountrySocial Links
Barts Health NHS Trust10,000+LondonEnglandUnited Kingdom
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Dentsu10,000+TokyoTokyoJapan
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Huawei Investment & Holding10,000+ShenzhenGuangdongPeople's Republic of China
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Bank Rakyat Indonesia (Persero)10,000+JakartaJakartaIndonesia
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Loomis AB10,000+StockholmStockholmSweden
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International Business Machines Corporation (IBM)10,000+ArmonkNew YorkUnited States
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EXL10,000+New York CityNew YorkUnited States
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University Of Maryland10,000+College ParkMarylandUnited States
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Orange Business Services10,000+ParisIle-de-FranceFrance
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DBS Group Holdings Ltd10,000+SingaporeCentral SingaporeSingapore
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Jira Service Desk Customers by Products and Services

The top three products and services offering customers that use Jira Service Desk for IT Management are Software Development (343), Software (263), Consulting (229).

Customers

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Jira Service Desk Customers by Employee Size

The majority of Jira Service Desk's customers for the it-management category fall in the company size of 20 - 49 employees (2635 companies), 0 - 9 employees (2225 companies), 100 - 249 employees (1645 companies).

Employee Size

Jira Service Desk Customers by Geography

The top three geographies of Jira Service Desk for it-management are the United States with 4553(48.46%), United Kingdom with 1133(12.06%), Germany with 840(8.94%) customers respectively.

Customers

Employees of Jira Service Desk

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Also see other Products/Services by Jira Service Desk in:

IT Management
IT Asset Management

FAQ

Find answers to the most often asked questions by users.

Who are the top Jira Service Desk competitors?

Jira Service Desk’s Top competitors in the it-management category are Datadog, OneLogin, Amazon Simple Queue Service (SQS). You can view a full list of Jira Service Desk competitors here. 6sense uses advanced data mining and AI algorithms to track customers and competitors of Jira Service Desk and 40,000 other technologies on the internet. You can also compare Jira Service Desk and its feature with top competitors here : Jira Service Desk vs Datadog Jira Service Desk vs OneLogin Jira Service Desk vs Amazon Simple Queue Service (SQS).

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What is Jira Service Desk customer distribution based on company size?

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What is Jira Service Desk market share in the it-management?

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What are the top countries that use Jira Service Desk?

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What are the top industries that use Jira Service Desk?

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Justine Lyon

Justine Lyon

Senior VP of Sales, Ally

At my previous organization we used Zoominfo and LInkedIn Navigator for contact, Bombora for intent and DiscoverOrg for account info. When I joined Ally where we use 6sense, I found it to be as valuable as all the other tools combined!

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