Question 1

What are the different markets in which
        Jira Service Desk and
        IBM iX compete against each other?

Accepted Answer

Jira Service Desk and
        IBM iX compete against each other in
        the IT Management, IT Asset Management.

Question 2

How does the market share of
        Jira Service Desk
        and IBM iX compare in the
        IT Management market?

Accepted Answer

In the IT Management market,
        Jira Service Desk has a
        6.42%
        market share in comparison to
        IBM iX’s
        0.03%.
        Since it has a better market share coverage,
        Jira Service Desk holds the
        3rd
        spot in 6sense's Market Share Ranking Index for
        the IT Management category, while
        IBM iX holds the
        84th spot.

Question 3

How many customers are acquired by
        Jira Service Desk and
        IBM iX in the
        IT Management segment?

Accepted Answer

Jira Service Desk has
        11,674 customers and
        IBM iX has
        63 customers in the
        IT Management
        segment. Jira Service Desk has
        11611 more customers than
        IBM iX in this category.

Question 4

What are the countries in which
        Jira Service Desk and
        IBM iX has more customers?

Accepted Answer

Jira Service Desk has more customers in United States, United Kingdom and Germany.
IBM iX has more customers in United States, Germany and India.

Jira Service Desk Vs IBM iX : In-Depth Comparison

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Comparing the customer bases of Jira Service Desk and IBM iX

Comparing the market share of Jira Service Desk and IBM iX

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