Question 1

What are the different markets in which
        Jira Service Desk and
        IBM Gentran compete against each other?

Accepted Answer

Jira Service Desk and
        IBM Gentran compete against each other in
        the IT Management, IT Asset Management.

Question 2

How does the market share of
        Jira Service Desk
        and IBM Gentran compare in the
        IT Management market?

Accepted Answer

In the IT Management market,
        Jira Service Desk has a
        6.42%
        market share in comparison to
        IBM Gentran’s
        0.58%.
        Since it has a better market share coverage,
        Jira Service Desk holds the
        3rd
        spot in 6sense's Market Share Ranking Index for
        the IT Management category, while
        IBM Gentran holds the
        22nd spot.

Question 3

How many customers are acquired by
        Jira Service Desk and
        IBM Gentran in the
        IT Management segment?

Accepted Answer

Jira Service Desk has
        11,674 customers and
        IBM Gentran has
        1,054 customers in the
        IT Management
        segment. Jira Service Desk has
        10620 more customers than
        IBM Gentran in this category.

Question 4

What are the countries in which
        Jira Service Desk and
        IBM Gentran has more customers?

Accepted Answer

Jira Service Desk has more customers in United States, United Kingdom and Germany.
IBM Gentran has more customers in United States, India and Canada.

Jira Service Desk Vs IBM Gentran : In-Depth Comparison

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Comparing the customer bases of Jira Service Desk and IBM Gentran

Comparing the market share of Jira Service Desk and IBM Gentran

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