Jira Service Desk

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Jira Service Desk is an IT support teams provide better service by automating ticket management, self service, agent collaboration, SLAs, reporting.

Top Competitors and Alternatives of Jira Service Desk

The top three of Jira Service Desk’s competitors in the IT Asset Management category are ServiceNow with 28.91%, 4me with 7.54%, Spiceworks with 5.63% market share.

    Top Competitors and Alternatives of Jira Service Desk

    The top three of Jira Service Desk’s competitors in the IT Asset Management category are ServiceNow with 28.91%, 4me with 7.54%, Spiceworks with 5.63% market share.

    Customers of Jira Service Desk

    Around the world in 2023, over 8862 companies have started using Jira Service Desk as IT Asset Management tool.

    Customers Employee Range City Region Country Social Links
    University Of South Florida 10,000+ Tampa Florida United States
    UPMC (University of Pittsburgh Medical Center) 10,000+ Pittsburgh Pennsylvania United States
    Government Of British Columbia 10,000+ Victoria British Columbia Canada
    Nvidia Corporation 10,000+ Santa Clara California United States
    Arbetsförmedlingen 10,000+ Stockholm Stockholm Sweden
    Microsoft Corporation 10,000+ Redmond Washington United States
    Mphasis 10,000+ Bengaluru Karnataka India
    Lego Holding AS 10,000+ Billund South Denmark Denmark
    University Of Alabama At Birmingham 10,000+ Birmingham Alabama United States
    2U, Inc. 10,000+ Los Angeles California United States

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    Jira Service Desk Customers by Industry

    The three top industries that use Jira Service Desk for IT Asset Management are Software Development (274), Technology (243), Software (239).

    Jira Service Desk Customers by Employee Size

    The majority of Jira Service Desk’s customers for the it-asset-management category fall in the company size of 20 - 49 employees (2436 companies), 0 - 9 employees (2016 companies), 100 - 249 employees (1382 companies).

    Jira Service Desk Customers by Geography

    The top three geographies of Jira Service Desk for it-asset-management are the United States with 3981(36.39%), United Kingdom with 1011(9.24%), Germany with 685(6.26%) customers respectively.

    Employees of Jira Service Desk

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    FAQ

    Find answers to the most often asked questions by users.

    Who are the top Jira Service Desk competitors?

    Jira Service Desk’s Top competitors in the it-asset-management category are ServiceNow, 4me, Spiceworks. You can view a full list of Jira Service Desk competitors here. 6sense uses advanced data mining and AI algorithms to track customers and competitors of Jira Service Desk and 40,000 other technologies on the internet.You can also compare Jira Service Desk and its feature with top competitors here : Jira Service Desk vs ServiceNow Jira Service Desk vs 4me Jira Service Desk vs Spiceworks .

    What is Jira Service Desk customer distribution based on company size?

    The majority of Jira Service Desk’s customers for the it-asset-management category fall in the company size of 20 - 49 employees (2436 companies), 0 - 9 employees (2016 companies), 100 - 249 employees (1382 companies). You can view a distribution chart of Jira Service Desk customers by company size here.

    What is Jira Service Desk market share in the it-asset-management?

    Jira Service Desk has market share of 12.07% in it-asset-management market. Jira Service Desk competes with 93 competitor tools in it-asset-management category. The top alternatives for Jira Service Desk it-asset-management tool are ServiceNow with 28.91%, 4me with 7.54%, Spiceworks with 5.63% market share.

    What are the top industries that use Jira Service Desk?

    Top industries that use Jira Service Desk for it-asset-management are Software Development (274), Technology (243), Software (239).

    What are the top countries that use Jira Service Desk?

    Around the world in 2023, over 8862 companies have started using Jira Service Desk as it-asset-management tool. Companies using Jira Service Desk for it-asset-management are majorly from United States with 3981 customers. 36.39% of Jira Service Desk customers are from the United States. Other top countries using Jira Service Desk are United Kingdom and Germany with 1011(9.24%) and 685(6.26%) customers respectively.

    Justine Lyon
    Justine Lyon
    Senior VP of Sales, Ally
    At my previous organization we used Zoominfo and LInkedIn Navigator for contact, Bombora for intent and DiscoverOrg for account info. When I joined Ally where we use 6sense, I found it to be as valuable as all the other tools combined!
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