Jira Service Desk
Jira Service Desk is an IT support teams provide better service by automating ticket management, self service, agent collaboration, SLAs, reporting.
Market Share of Jira Service Desk
Current Customer(s)
16290
Market Share (Est.)
14.47%
Ranking
#2
Top Competitors and Alternatives of Jira Service Desk
The top three of Jira Service Desk’s competitors in the IT Asset Management category are ServiceNow with 29.99%, UpKeep with 7.74%, Spiceworks with 4.84% market share.
Popular Comparisons
Top Competitors and Alternatives of Jira Service Desk
The top three of Jira Service Desk’s competitors in the IT Asset Management category are ServiceNow with 29.99%, UpKeep with 7.74%, Spiceworks with 4.84% market share.
Jira Service Desk vs ServiceNow
Jira Service Desk vs UpKeep
Jira Service Desk vs Spiceworks
Jira Service Desk vs IBM Maximo
Jira Service Desk vs IT Glue
Jira Service Desk vs ServiceNow IT Asset Management
Jira Service Desk vs ServiceNow Asset Management
Jira Service Desk vs PagerDuty
Customers of Jira Service Desk
Around the world in 2025, over 16222 companies have started using Jira Service Desk as IT Asset Management tool.
| Customers | Employee Range | City | Region | Country | Social Links |
|---|---|---|---|---|---|
| IDEMIA | 10,000+ | Courbevoie | Ile-de-France | France |     |
| punchplatform | 10,000+ | Velizy-Villacoublay | Ile-de-France | France | |
| OWASP | 10,000+ | Bel Air | Maryland | United States | |
| LSE | 10,000+ | London | England | United Kingdom | |
| Mercu | 10,000+ | Singapore | Central Singapore | Singapore | |
| Fordham MSL Online | 10,000+ | Brooklyn | New York | United States | |
| Aveanna Healthcare | 10,000+ | Atlanta | Georgia | United States | |
| Rajd Charytatywny ZŁOMBOL | 10,000+ | Katowice | Silesia | Poland | |
| Cloud Native Computing Foundation | 10,000+ | San Francisco | California | United States | |
| Instacart | 10,000+ | San Francisco | California | United States | |
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Jira Service Desk Customers by Products and Services
The top three products and services offering customers that use Jira Service Desk for IT Asset Management are Software Development (406), Software (286), Data Analytics (248).
Customers
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Jira Service Desk Customers by Employee Size
The majority of Jira Service Desk's customers for the it-asset-management category fall in the company size of 20 - 49 employees (3703 companies), 100 - 249 employees (3122 companies), 0 - 9 employees (2638 companies).
Employee Size
Jira Service Desk Customers by Geography
The top three geographies of Jira Service Desk for it-asset-management are the United States with 5931(49.36%), United Kingdom with 1334(11.10%), Germany with 991(8.25%) customers respectively.
Customers
Employees of Jira Service Desk
Also see other Products/Services by Jira Service Desk in:
FAQ
Find answers to the most often asked questions by users.
Who are the top Jira Service Desk competitors?
Jira Service Desk’s Top competitors in the it-asset-management category are ServiceNow, UpKeep, Spiceworks. You can view a full list of Jira Service Desk competitors here. 6sense uses advanced data mining and AI algorithms to track customers and competitors of Jira Service Desk and 40,000 other technologies on the internet. You can also compare Jira Service Desk and its feature with top competitors here : Jira Service Desk vs ServiceNow Jira Service Desk vs UpKeep Jira Service Desk vs Spiceworks.
What is Jira Service Desk customer distribution based on company size?
What is Jira Service Desk market share in the it-asset-management?
What are the top countries that use Jira Service Desk?
What are the top industries that use Jira Service Desk?
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