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Jira Service Desk

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Jira Service Desk is an IT support teams provide better service by automating ticket management, self service, agent collaboration, SLAs, reporting.

IT Asset Management
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Market Share of Jira Service Desk

Current Customer(s)

11674

Market Share (Est.)

14.48%

Ranking

#2

Top Competitors and Alternatives of Jira Service Desk

The top three of Jira Service Desk’s competitors in the IT Asset Management category are ServiceNow with 32.13%, UpKeep with 10.42%, Spiceworks with 5.61% market share.

TechnologyDomainsMarket Share (Est.)Versus page
ServiceNow2589332.13%Jira Service Desk vs ServiceNow
UpKeep839910.42%Jira Service Desk vs UpKeep
Spiceworks45185.61%Jira Service Desk vs Spiceworks
IBM Maximo41195.11%Jira Service Desk vs IBM Maximo
ServiceNow IT Asset Management25613.18%Jira Service Desk vs ServiceNow IT Asset Management
ServiceNow Asset Management25613.18%Jira Service Desk vs ServiceNow Asset Management
IT Glue23312.89%Jira Service Desk vs IT Glue
PagerDuty21682.69%Jira Service Desk vs PagerDuty
ConnectWise Automate15401.91%Jira Service Desk vs ConnectWise Automate
Jamf Pro15281.90%Jira Service Desk vs Jamf Pro
Qualys VMDR11171.39%Jira Service Desk vs Qualys VMDR
Symantec Altiris10351.28%Jira Service Desk vs Symantec Altiris
SysAid9151.14%Jira Service Desk vs SysAid
Oracle Asset Lifecycle Management8701.08%Jira Service Desk vs Oracle Asset Lifecycle Management
Symantec Asset Management Suite7070.88%Jira Service Desk vs Symantec Asset Management Suite
SolarWinds Service Desk6970.86%Jira Service Desk vs SolarWinds Service Desk
Atera6840.85%Jira Service Desk vs Atera
ManageEngine ServiceDesk Plus5960.74%Jira Service Desk vs ManageEngine ServiceDesk Plus
4me4330.54%Jira Service Desk vs 4me
Fracttal Asset Cloud3610.45%Jira Service Desk vs Fracttal Asset Cloud
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Popular Comparisons

Top Competitors and Alternatives of Jira Service Desk

The top three of Jira Service Desk’s competitors in the IT Asset Management category are ServiceNow with 32.13%, UpKeep with 10.42%, Spiceworks with 5.61% market share.

Jira Service Desk vs ServiceNow

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Jira Service Desk vs UpKeep

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Jira Service Desk vs Spiceworks

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Jira Service Desk vs IBM Maximo

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Jira Service Desk vs ServiceNow IT Asset Management

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Jira Service Desk vs ServiceNow Asset Management

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Jira Service Desk vs IT Glue

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Jira Service Desk vs PagerDuty

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Customers of Jira Service Desk

Around the world in 2024, over 11673 companies have started using Jira Service Desk as IT Asset Management tool.

CustomersEmployee RangeCityRegionCountrySocial Links
Sogeti10,000+Issy-les-MoulineauxIle-de-FranceFrance
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NTT Data10,000+PlanoTexasUnited States
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Akbank T.A.S.10,000+IstanbulIstanbulTurkey
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IDEMIA10,000+CourbevoieIle-de-FranceFrance
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Oracle Corporation10,000+AustinTexasUnited States
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Sysco Corporation10,000+HoustonTexasUnited States
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FOX10,000+Los AngelesCaliforniaUnited States
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PZU Group (Powszechny Zaklad Ubezpieczen SA)10,000+WarsawMazoviaPoland
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Orange (fmr France Telecom)10,000+ParisIle-de-FranceFrance
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Signet Jewlers Ltd10,000+PembrokeBermuda
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Jira Service Desk Customers by Products and Services

The top three products and services offering customers that use Jira Service Desk for IT Asset Management are Software Development (305), Software (251), Consulting (199).

Customers

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Jira Service Desk Customers by Employee Size

The majority of Jira Service Desk's customers for the it-asset-management category fall in the company size of 20 - 49 employees (2523 companies), 0 - 9 employees (2204 companies), 100 - 249 employees (1468 companies).

Employee Size

Jira Service Desk Customers by Geography

The top three geographies of Jira Service Desk for it-asset-management are the United States with 4186(48.10%), United Kingdom with 1033(11.87%), Germany with 807(9.27%) customers respectively.

Customers

Employees of Jira Service Desk

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Also see other Products/Services by Jira Service Desk in:

IT Management
IT Asset Management

FAQ

Find answers to the most often asked questions by users.

Who are the top Jira Service Desk competitors?

Jira Service Desk’s Top competitors in the it-asset-management category are ServiceNow, UpKeep, Spiceworks. You can view a full list of Jira Service Desk competitors here. 6sense uses advanced data mining and AI algorithms to track customers and competitors of Jira Service Desk and 40,000 other technologies on the internet. You can also compare Jira Service Desk and its feature with top competitors here : Jira Service Desk vs ServiceNow Jira Service Desk vs UpKeep Jira Service Desk vs Spiceworks.

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What is Jira Service Desk customer distribution based on company size?

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What is Jira Service Desk market share in the it-asset-management?

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What are the top countries that use Jira Service Desk?

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What are the top industries that use Jira Service Desk?

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Justine Lyon

Justine Lyon

Senior VP of Sales, Ally

At my previous organization we used Zoominfo and LInkedIn Navigator for contact, Bombora for intent and DiscoverOrg for account info. When I joined Ally where we use 6sense, I found it to be as valuable as all the other tools combined!

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