Interactive Voice Response (IVR)

Gain market share and customer base information about the top Interactive Voice Response (IVR) software. Check out our list of Interactive Voice Response (IVR) Software, analyze them by marketshare, region, company size along with information about competitors, prospects, tech stacks, funding information, contract renewal dates and more.

19

Technologies Tracked

1661

Companies Tracked

Categories related to Interactive Voice Response (IVR)

Communication
Web And Video Conferencing
Email Management
Cloud Business Telephony
VoIP And SIP

Top 5 Interactive Voice Response (IVR) technologies in 2024

Over 1661 companies are using Interactive Voice Response (IVR) tools. Avaya IVR with 71.40% market share (1186 customers), Avaya Voice Portal with 11.50% market share (191 customers), Avaya Aura Experience Portal with 5.42% market share (90 customers).

Technology

Market Share (Est.)

Customers

  • Avaya IVR

    71.40%

    1186

  • Avaya Voice Portal

    11.50%

    191

  • Avaya Aura Experience Portal

    5.42%

    90

  • Dragon Speech Recognition Software

    4.88%

    81

  • Amazon Alexa for Business

    2.23%

    37

  • Others

    4.58%

    76

  • Interactive Voice Response (IVR) Customers by Employee Size

    The majority of Interactive Voice Response (IVR) category falls in the company size of 0 - 9 employees (57613 companies), 20 - 49 employees (42393 companies), 10 - 19 employees (21863 companies).

    Employee Size

    Interactive Voice Response (IVR) Customers by Geography

    Companies using Interactive Voice Response (IVR) technology software are majorly from the United States with 81193 (55.75%), United Kingdom with 16033 (11.01%), Australia with 7123 (4.89%) customers respectively.

    Customers

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    Interactive Voice Response (IVR) Customers by Industry

    Top industries that use Interactive Voice Response (IVR) for Marketing (2129), Technology (1883), Software (1597).

    Customers

    Market Share for Top Interactive Voice Response (IVR) Technologies

    Analyze the market share of popular Interactive Voice Response (IVR) technologies along with information about competitors, prospects, tech stacks, funding information, contract renewal dates and more

    Ranking
    Technology
    Customers
    Market share(Est.)(%)
    1Avaya IVR118671.40
    2Avaya Voice Portal19111.50
    3Avaya Aura Experience Portal905.42
    4Dragon Speech Recognition Software814.88
    5Amazon Alexa for Business372.23
    6xSB160.96
    7YOCC110.66
    8Ctalk90.54
    9CARES Next Teller IVR80.48
    10IntelliSPEECH60.36
    11Nuance Conversational IVR50.30
    12InterpreXer40.24
    13CT Developer Studio30.18
    14DevCast30.18
    15RingRoost30.18
    16InvestorREACH20.12
    17PEC Insight IVR20.12
    18Glorsoft Velocity20.12
    19Arcutel IVR20.12

    FAQ

    Find answers to the most often asked questions by users.

    Who are the top Interactive Voice Response (IVR) software market leaders?

    Top leaders in the category for Interactive Voice Response (IVR) software are Avaya IVR, Avaya Voice Portal, Avaya Aura Experience Portal. Here, you can view a full list of Interactive Voice Response (IVR) tools in the market.

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    How many companies use Interactive Voice Response (IVR) software these days?

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    Which company has the most significant market share in the Interactive Voice Response (IVR) software space?

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    What are the top industries that usually use Interactive Voice Response (IVR) softwares?

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    Popular Comparisons

    Avaya IVR vs Avaya Voice Portal

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