Question 1

What are the different markets in which
        Freshchat and
        Zingle compete against each other?

Accepted Answer

Freshchat and
        Zingle compete against each other in
        the Instant Messaging And Chat, Business Text Messaging, Customer Experience, Live Chat, SMS Marketing.

Question 2

How does the market share of
        Freshchat
        and Zingle compare in the
        Instant Messaging And Chat market?

Accepted Answer

In the Instant Messaging And Chat market,
        Freshchat has a
        0.22%
        market share in comparison to
        Zingle’s
        0.00%.
        Since it has a better market share coverage,
        Freshchat holds the
        18th
        spot in 6sense's Market Share Ranking Index for
        the Instant Messaging And Chat category, while
        Zingle holds the
        69th spot.

Question 3

How many customers are acquired by
        Freshchat and
        Zingle in the
        Instant Messaging And Chat segment?

Accepted Answer

Freshchat has
        10,983 customers and
        Zingle has
        107 customers in the
        Instant Messaging And Chat
        segment. Freshchat has
        10876 more customers than
        Zingle in this category.

Question 4

What are the countries in which
        Freshchat and
        Zingle has more customers?

Accepted Answer

Freshchat has more customers in United States, United Kingdom and India.
Zingle has more customers in United States, Canada and Spain.

Freshchat Vs Zingle : In-Depth Comparison

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Comparing the customer bases of Freshchat and Zingle

Comparing the market share of Freshchat and Zingle

Compare Freshchat vs Zingle customers by geography

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