Question 1

What are the different markets in which
        Zendesk and
        Zoho SalesIQ compete against each other?

Accepted Answer

Zendesk and
        Zoho SalesIQ compete against each other in
        the Instant Messaging And Chat, Contact Center, Customer Engagement, Customer Experience, Interactive Voice Response (IVR).

Question 2

How does the market share of
        Zendesk
        and Zoho SalesIQ compare in the
        Instant Messaging And Chat market?

Accepted Answer

In the Instant Messaging And Chat market,
        Zendesk has a
        3.32%
        market share in comparison to
        Zoho SalesIQ’s
        0.60%.
        Since it has a better market share coverage,
        Zendesk holds the
        3rd
        spot in 6sense's Market Share Ranking Index for
        the Instant Messaging And Chat category, while
        Zoho SalesIQ holds the
        11th spot.

Question 3

How many customers are acquired by
        Zendesk and
        Zoho SalesIQ in the
        Instant Messaging And Chat segment?

Accepted Answer

Zendesk has
        166,487 customers and
        Zoho SalesIQ has
        30,271 customers in the
        Instant Messaging And Chat
        segment. Zendesk has
        136216 more customers than
        Zoho SalesIQ in this category.

Question 4

What are the countries in which
        Zendesk and
        Zoho SalesIQ has more customers?

Accepted Answer

Zendesk has more customers in United States, United Kingdom and Australia.
Zoho SalesIQ has more customers in United States, India and United Kingdom.

Zendesk Vs Zoho SalesIQ : In-Depth Comparison

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Comparing the customer bases of Zendesk and Zoho SalesIQ

Comparing the market share of Zendesk and Zoho SalesIQ

Compare Zendesk vs Zoho SalesIQ customers by geography

Customer Movements for this month

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