Zendesk Vs Tidio : In-Depth Comparison

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Categories where Zendesk and Tidio compete

Instant Messaging And Chat
Contact Center
Customer Experience
Customer Satisfaction Ratings
Interactive Voice Response (IVR)

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Zendesk

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Comparing the customer bases of Zendesk and Tidio

Comparing the customer bases of Zendesk and Tidio, we can see that Zendesk has 166487 customer(s), while Tidio has 56214 customer(s). In the Instant Messaging And Chat category, with 166487 customer(s) Zendesk stands at 3rd place by ranking, while Tidio with 56214 customer(s), is at the 7th place.

Zendesk

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3rd

166487 Customer

Tidio

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7th

56214 Customer

Comparing the market share of Zendesk and Tidio

Zendesk has a 3.32% market share in the Instant Messaging And Chat category, while Tidio has a 1.12% market share in the same space.

Compare Zendesk vs Tidio customers by geography

Comparing Zendesk and Tidio customers based on their geographic location, we can see that Zendesk has more customers in United States, United Kingdom and Australia, while Tidio has more customers in United States.

Zendesk

Tidio

Customer Movements for this month

Gain actionable insights about the buying patterns of Zendesk vs Tidio’s target audience.

Zendesk

New

737 Customer

Lost

980 Customer

Tidio

New

122 Customer

Lost

202 Customer

FAQ

Find answers to the most often asked questions by users.

What are the different markets in which Zendesk and Tidio compete against each other?

Zendesk and Tidio compete against each other in the Instant Messaging And Chat, Contact Center, Customer Experience, Customer Satisfaction Ratings, Interactive Voice Response (IVR).

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How does the market share of Zendesk and Tidio compare in the Instant Messaging And Chat market?

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How many customers are acquired by Zendesk and Tidio in the Instant Messaging And Chat segment?

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What are the countries in which Zendesk and Tidio has more customers?

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