Zendesk Vs LiveChat : In-Depth Comparison

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Categories where Zendesk and LiveChat compete

Instant Messaging And Chat
Contact Center
Customer Engagement
Customer Experience
Customer Satisfaction Ratings

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Zendesk

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Comparing the customer bases of Zendesk and LiveChat

Comparing the customer bases of Zendesk and LiveChat, we can see that Zendesk has 169762 customer(s), while LiveChat has 33268 customer(s). In the Instant Messaging And Chat category, with 169762 customer(s) Zendesk stands at 3rd place by ranking, while LiveChat with 33268 customer(s), is at the 10th place.

Zendesk

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3rd

169762 Customer

LiveChat

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10th

33268 Customer

Comparing the market share of Zendesk and LiveChat

Zendesk has a 3.36% market share in the Instant Messaging And Chat category, while LiveChat has a 0.66% market share in the same space.

Compare Zendesk vs LiveChat customers by geography

Comparing Zendesk and LiveChat customers based on their geographic location, we can see that Zendesk has more customers in United States, United Kingdom and Australia, while LiveChat has more customers in United States.

Zendesk

LiveChat

Customer Movements for this month

Gain actionable insights about the buying patterns of Zendesk vs LiveChat’s target audience.

Zendesk

New

660 Customer

Lost

841 Customer

LiveChat

New

190 Customer

Lost

149 Customer

FAQ

Find answers to the most often asked questions by users.

What are the different markets in which Zendesk and LiveChat compete against each other?

Zendesk and LiveChat compete against each other in the Instant Messaging And Chat, Contact Center, Customer Engagement, Customer Experience, Customer Satisfaction Ratings.

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How does the market share of Zendesk and LiveChat compare in the Instant Messaging And Chat market?

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How many customers are acquired by Zendesk and LiveChat in the Instant Messaging And Chat segment?

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What are the countries in which Zendesk and LiveChat has more customers?

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