Technology Profile
Market Share
Top Competitors
Customers
Customers by Industry
Customers by Size
Customers by Geo
Employees
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Zendesk
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Zendesk is a cloud-based customer service software solution trusted by over 40,000 organizations worldwide. Companies such as Groupon, Box, and Zappos are using Zendesk to lower costs, raise productiv...ity, and increase customer satisfaction. Read more
Market Share of Zendesk
- Current Customer(s) The number of companies that currently use Zendesk
- 186966
- Websites Added The number of companies that have started using Zendesk in the past month.
2374- compared to last month
- Websites Dropped The number of companies that have stopped using Zendesk in the past month.
3153- compared to last month
Top Competitors and Alternatives of Zendesk
The top three of Zendesk’s competitors in the Instant Messaging And Chat category are G Suite with 71.49%, Slack with 9.05%, Zoho Mail with 2.58% market share.
Popular Comparisons
Top Competitors and Alternatives of Zendesk
The top three of Zendesk’s competitors in the Instant Messaging And Chat category are G Suite with 71.49%, Slack with 9.05%, Zoho Mail with 2.58% market share.
Customers of Zendesk
Around the world in 2023, over 121557 companies have started using Zendesk as Instant Messaging And Chat tool.
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Zendesk Customers by Industry
The three top industries that use Zendesk for Instant Messaging And Chat are Marketing (2422), Technology (2093), E-Commerce (1817).
Zendesk Customers by Employee Size
The majority of Zendesk’s customers for the instant-messaging-chat category fall in the company size of 0 - 9 employees (61889 companies), 20 - 49 employees (46561 companies), 100 - 249 employees (20645 companies).
Zendesk Customers by Geography
The top three geographies of Zendesk for instant-messaging-chat are the United States with 78189(41.82%), United Kingdom with 16728(8.95%), India with 7424(3.97%) customers respectively.
Employees of Zendesk
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FAQ
Find answers to the most often asked questions by users.
Who are the top Zendesk competitors?
Zendesk’s Top competitors in the instant-messaging-chat category are G Suite, Slack, Zoho Mail. You can view a full list of Zendesk competitors . 6sense uses advanced data mining and AI algorithms to track customers and of Zendesk and 40,000 other technologies on the internet.You can also compare Zendesk and its feature with top competitors here : Zendesk vs G Suite Zendesk vs Slack Zendesk vs Zoho Mail .
What is Zendesk customer distribution based on company size?
The majority of Zendesk’s customers for the instant-messaging-chat category fall in the company size of 0 - 9 employees (61889 companies), 20 - 49 employees (46561 companies), 100 - 249 employees (20645 companies). You can view a distribution chart of Zendesk customers by company size .
What is Zendesk market share in the instant-messaging-chat?
Zendesk has market share of 4.02% in instant-messaging-chat market. Zendesk competes with 132 competitor tools in instant-messaging-chat category. The top alternatives for Zendesk instant-messaging-chat tool are G Suite with 71.49%, Slack with 9.05%, Zoho Mail with 2.58% market share.
What are the top industries that use Zendesk?
Top industries that use Zendesk for instant-messaging-chat are Marketing (2422), Technology (2093), E-Commerce (1817).
What are the top countries that use Zendesk?
Around the world in 2023, over 121557 companies have started using Zendesk as instant-messaging-chat tool. Companies using Zendesk for instant-messaging-chat are majorly from United States with 78189 customers. 41.82% of Zendesk customers are from the United States. Other top countries using Zendesk are United Kingdom and India with 16728(8.95%) and 7424(3.97%) customers respectively.
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