Zendesk is a cloud-based customer service software solution trusted by over 40,000 organizations worldwide. Companies such as Groupon, Box, and Zappos...Read more
Current Customer(s)
Market Share (Est.)
Ranking
The top three of Zendesk’s competitors in the Instant Messaging And Chat category are G Suite with 74.69%, Slack with 8.49%, Zoho Mail with 2.72% market share.
Technology | Domains | Market Share (Est.) | Versus page |
---|---|---|---|
G Suite | 3744622 | 74.69% | Zendesk vs G Suite |
Slack | 425809 | 8.49% | Zendesk vs Slack |
Zoho Mail | 136559 | 2.72% | Zendesk vs Zoho Mail |
Intercom | 70448 | 1.41% | Zendesk vs Intercom |
Microsoft Teams | 56277 | 1.12% | Zendesk vs Microsoft Teams |
Tidio | 56214 | 1.12% | Zendesk vs Tidio |
Snapchat | 42155 | 0.84% | Zendesk vs Snapchat |
LiveChat | 33793 | 0.67% | Zendesk vs LiveChat |
Skype | 33785 | 0.67% | Zendesk vs Skype |
Zoho SalesIQ | 30271 | 0.60% | Zendesk vs Zoho SalesIQ |
Podium | 26824 | 0.54% | Zendesk vs Podium |
Crisp | 20497 | 0.41% | Zendesk vs Crisp |
Drift | 15030 | 0.30% | Zendesk vs Drift |
Smartsupp Live Chat | 14856 | 0.30% | Zendesk vs Smartsupp Live Chat |
Salesforce Service Cloud | 14100 | 0.28% | Zendesk vs Salesforce Service Cloud |
Pure Chat | 11786 | 0.24% | Zendesk vs Pure Chat |
Freshchat | 10983 | 0.22% | Zendesk vs Freshchat |
GetSiteControl | 10278 | 0.20% | Zendesk vs GetSiteControl |
LiveAgent | 7609 | 0.15% | Zendesk vs LiveAgent |
Bitrix24 | 7021 | 0.14% | Zendesk vs Bitrix24 |
Popular Comparisons
The top three of Zendesk’s competitors in the Instant Messaging And Chat category are G Suite with 74.69%, Slack with 8.49%, Zoho Mail with 2.72% market share.
Zendesk vs G Suite
Zendesk vs Slack
Zendesk vs Zoho Mail
Zendesk vs Intercom
Zendesk vs Microsoft Teams
Zendesk vs Tidio
Zendesk vs Snapchat
Zendesk vs LiveChat
Around the world in 2024, over 166442 companies have started using Zendesk as Instant Messaging And Chat tool.
Customers | Employee Range | City | Region | Country | Social Links |
---|---|---|---|---|---|
Bath & Body Works | 10,000+ | Reynoldsburg | Ohio | United States | |
Stanford University | 10,000+ | Stanford | California | United States | |
Advanced Micro Devices, Inc. | 10,000+ | Santa Clara | California | United States | |
Rheem Manufacturing Company | 10,000+ | Atlanta | Georgia | United States | |
CDWG | 10,000+ | Vernon Hills | Illinois | United States | |
Legrand SA | 10,000+ | Limoges | Nouvelle-Aquitaine | France | |
HeidelbergCement AG | 10,000+ | Heidelberg | Baden-Wuerttemberg | Germany | |
Nordstrom, Inc. | 10,000+ | Seattle | Washington | United States | |
Autodesk, Inc. | 10,000+ | San Rafael | California | United States | |
Brinker International, Inc. | 10,000+ | Dallas | Texas | United States |
The top three products and services offering customers that use Zendesk for Instant Messaging And Chat are Marketing (1914), Technology (1600), E-Commerce (1427).
Customers
The majority of Zendesk's customers for the instant-messaging-chat category fall in the company size of 0 - 9 employees (54237 companies), 20 - 49 employees (39469 companies), 10 - 19 employees (20506 companies).
Employee Size
The top three geographies of Zendesk for instant-messaging-chat are the United States with 68088(53.51%), United Kingdom with 14708(11.56%), Australia with 6202(4.87%) customers respectively.
Customers
Find answers to the most often asked questions by users.
Who are the top Zendesk competitors?
Zendesk’s Top competitors in the instant-messaging-chat category are G Suite, Slack, Zoho Mail. You can view a full list of Zendesk competitors here. 6sense uses advanced data mining and AI algorithms to track customers and competitors of Zendesk and 40,000 other technologies on the internet. You can also compare Zendesk and its feature with top competitors here : Zendesk vs G Suite Zendesk vs Slack Zendesk vs Zoho Mail.
What is Zendesk customer distribution based on company size?
What is Zendesk market share in the instant-messaging-chat?
What are the top countries that use Zendesk?
What are the top industries that use Zendesk?
Justine Lyon
Senior VP of Sales, Ally
At my previous organization we used Zoominfo and LInkedIn Navigator for contact, Bombora for intent and DiscoverOrg for account info. When I joined Ally where we use 6sense, I found it to be as valuable as all the other tools combined!
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