Question 1

What are the different markets in which
        LiveAgent and
        WhosOn compete against each other?

Accepted Answer

LiveAgent and
        WhosOn compete against each other in
        the Instant Messaging And Chat, Contact Center, Customer Experience, Helpdesk Tools, Knowledge Management.

Question 2

How does the market share of
        LiveAgent
        and WhosOn compare in the
        Instant Messaging And Chat market?

Accepted Answer

In the Instant Messaging And Chat market,
        LiveAgent has a
        0.15%
        market share in comparison to
        WhosOn’s
        0.01%.
        Since it has a better market share coverage,
        LiveAgent holds the
        20th
        spot in 6sense's Market Share Ranking Index for
        the Instant Messaging And Chat category, while
        WhosOn holds the
        54th spot.

Question 3

How many customers are acquired by
        LiveAgent and
        WhosOn in the
        Instant Messaging And Chat segment?

Accepted Answer

LiveAgent has
        7,345 customers and
        WhosOn has
        405 customers in the
        Instant Messaging And Chat
        segment. LiveAgent has
        6940 more customers than
        WhosOn in this category.

Question 4

What are the countries in which
        LiveAgent and
        WhosOn has more customers?

Accepted Answer

LiveAgent has more customers in United States, United Kingdom and Australia.
WhosOn has more customers in United Kingdom, United States and Canada.

LiveAgent Vs WhosOn : In-Depth Comparison

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Comparing the customer bases of LiveAgent and WhosOn

Comparing the market share of LiveAgent and WhosOn

Compare LiveAgent vs WhosOn customers by geography

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