Question 1

What are the different markets in which
        Freshchat and
        SendBird compete against each other?

Accepted Answer

Freshchat and
        SendBird compete against each other in
        the Instant Messaging And Chat, Application Development, Development Tools, Internal Communications, Live Chat.

Question 2

How does the market share of
        Freshchat
        and SendBird compare in the
        Instant Messaging And Chat market?

Accepted Answer

In the Instant Messaging And Chat market,
        Freshchat has a
        0.22%
        market share in comparison to
        SendBird’s
        0.00%.
        Since it has a better market share coverage,
        Freshchat holds the
        18th
        spot in 6sense's Market Share Ranking Index for
        the Instant Messaging And Chat category, while
        SendBird holds the
        66th spot.

Question 3

How many customers are acquired by
        Freshchat and
        SendBird in the
        Instant Messaging And Chat segment?

Accepted Answer

Freshchat has
        10,983 customers and
        SendBird has
        148 customers in the
        Instant Messaging And Chat
        segment. Freshchat has
        10835 more customers than
        SendBird in this category.

Question 4

What are the countries in which
        Freshchat and
        SendBird has more customers?

Accepted Answer

Freshchat has more customers in United States, United Kingdom and India.
SendBird has more customers in United States, India and United Arab Emirates.

Freshchat Vs SendBird : In-Depth Comparison

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Comparing the customer bases of Freshchat and SendBird

Comparing the market share of Freshchat and SendBird

Compare Freshchat vs SendBird customers by geography

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