Question 1

What are the different markets in which
        LiveAgent and
        ProProfs Chat compete against each other?

Accepted Answer

LiveAgent and
        ProProfs Chat compete against each other in
        the Instant Messaging And Chat, Contact Center, Customer Experience, Helpdesk Tools, Knowledge Management.

Question 2

How does the market share of
        LiveAgent
        and ProProfs Chat compare in the
        Instant Messaging And Chat market?

Accepted Answer

In the Instant Messaging And Chat market,
        LiveAgent has a
        0.15%
        market share in comparison to
        ProProfs Chat’s
        0.00%.
        Since it has a better market share coverage,
        LiveAgent holds the
        20th
        spot in 6sense's Market Share Ranking Index for
        the Instant Messaging And Chat category, while
        ProProfs Chat holds the
        62nd spot.

Question 3

How many customers are acquired by
        LiveAgent and
        ProProfs Chat in the
        Instant Messaging And Chat segment?

Accepted Answer

LiveAgent has
        7,345 customers and
        ProProfs Chat has
        228 customers in the
        Instant Messaging And Chat
        segment. LiveAgent has
        7117 more customers than
        ProProfs Chat in this category.

Question 4

What are the countries in which
        LiveAgent and
        ProProfs Chat has more customers?

Accepted Answer

LiveAgent has more customers in United States, United Kingdom and Australia.
ProProfs Chat has more customers in United States, India and United Kingdom.

LiveAgent Vs ProProfs Chat : In-Depth Comparison

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Comparing the customer bases of LiveAgent and ProProfs Chat

Comparing the market share of LiveAgent and ProProfs Chat

Compare LiveAgent vs ProProfs Chat customers by geography

Customer Movements for this month

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