Question 1

What are the different markets in which
        Freshchat and
        LiveCall compete against each other?

Accepted Answer

Freshchat and
        LiveCall compete against each other in
        the Instant Messaging And Chat, Inside Sales, Live Chat, Website Click To Call.

Question 2

How does the market share of
        Freshchat
        and LiveCall compare in the
        Instant Messaging And Chat market?

Accepted Answer

In the Instant Messaging And Chat market,
        Freshchat has a
        0.22%
        market share in comparison to
        LiveCall’s
        0.01%.
        Since it has a better market share coverage,
        Freshchat holds the
        18th
        spot in 6sense's Market Share Ranking Index for
        the Instant Messaging And Chat category, while
        LiveCall holds the
        59th spot.

Question 3

How many customers are acquired by
        Freshchat and
        LiveCall in the
        Instant Messaging And Chat segment?

Accepted Answer

Freshchat has
        11,054 customers and
        LiveCall has
        267 customers in the
        Instant Messaging And Chat
        segment. Freshchat has
        10787 more customers than
        LiveCall in this category.

Question 4

What are the countries in which
        Freshchat and
        LiveCall has more customers?

Accepted Answer

Freshchat has more customers in United States, United Kingdom and India.
LiveCall has more customers in Poland, United States and United Kingdom.

Freshchat Vs LiveCall : In-Depth Comparison

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Comparing the customer bases of Freshchat and LiveCall

Comparing the market share of Freshchat and LiveCall

Compare Freshchat vs LiveCall customers by geography

Customer Movements for this month

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