Question 1

What are the different markets in which
        Zoho SalesIQ and
        LiveAgent compete against each other?

Accepted Answer

Zoho SalesIQ and
        LiveAgent compete against each other in
        the Instant Messaging And Chat, Contact Center, Customer Engagement, Customer Experience, Helpdesk Tools.

Question 2

How does the market share of
        Zoho SalesIQ
        and LiveAgent compare in the
        Instant Messaging And Chat market?

Accepted Answer

In the Instant Messaging And Chat market,
        Zoho SalesIQ has a
        0.59%
        market share in comparison to
        LiveAgent’s
        0.15%.
        Since it has a better market share coverage,
        Zoho SalesIQ holds the
        11th
        spot in 6sense's Market Share Ranking Index for
        the Instant Messaging And Chat category, while
        LiveAgent holds the
        21st spot.

Question 3

How many customers are acquired by
        Zoho SalesIQ and
        LiveAgent in the
        Instant Messaging And Chat segment?

Accepted Answer

Zoho SalesIQ has
        30,294 customers and
        LiveAgent has
        7,556 customers in the
        Instant Messaging And Chat
        segment. Zoho SalesIQ has
        22738 more customers than
        LiveAgent in this category.

Question 4

What are the countries in which
        Zoho SalesIQ and
        LiveAgent has more customers?

Accepted Answer

Zoho SalesIQ has more customers in United States, India and United Kingdom.
LiveAgent has more customers in United States, United Kingdom and Australia.

Zoho SalesIQ Vs LiveAgent : In-Depth Comparison

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Comparing the customer bases of Zoho SalesIQ and LiveAgent

Comparing the market share of Zoho SalesIQ and LiveAgent

Compare Zoho SalesIQ vs LiveAgent customers by geography

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