Freshchat Vs LiveAgent : In-Depth Comparison

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Categories where Freshchat and LiveAgent compete

Instant Messaging And Chat
Contact Center
Customer Experience
Helpdesk Tools
Knowledge Management

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Freshchat

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Comparing the customer bases of Freshchat and LiveAgent

Comparing the customer bases of Freshchat and LiveAgent, we can see that Freshchat has 10983 customer(s), while LiveAgent has 7609 customer(s). In the Instant Messaging And Chat category, with 10983 customer(s) Freshchat stands at 18th place by ranking, while LiveAgent with 7609 customer(s), is at the 20th place.

Freshchat

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18th

10983 Customer

LiveAgent

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20th

7609 Customer

Comparing the market share of Freshchat and LiveAgent

Freshchat has a 0.22% market share in the Instant Messaging And Chat category, while LiveAgent has a 0.15% market share in the same space.

Compare Freshchat vs LiveAgent customers by geography

Comparing Freshchat and LiveAgent customers based on their geographic location, we can see that Freshchat has more customers in United States, United Kingdom and India, while LiveAgent has more customers in United States.

Freshchat

LiveAgent

Customer Movements for this month

Gain actionable insights about the buying patterns of Freshchat vs LiveAgent’s target audience.

Freshchat

New

32 Customer

Lost

123 Customer

LiveAgent

New

69 Customer

Lost

80 Customer

FAQ

Find answers to the most often asked questions by users.

What are the different markets in which Freshchat and LiveAgent compete against each other?

Freshchat and LiveAgent compete against each other in the Instant Messaging And Chat, Contact Center, Customer Experience, Helpdesk Tools, Knowledge Management.

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How does the market share of Freshchat and LiveAgent compare in the Instant Messaging And Chat market?

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How many customers are acquired by Freshchat and LiveAgent in the Instant Messaging And Chat segment?

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What are the countries in which Freshchat and LiveAgent has more customers?

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