Live Agent is a multi-channel, interactive and easy-to-use customer service software. Connect with your customers over FB, Twitter, Email, Phone.
Current Customer(s)
Market Share (Est.)
Ranking
The top three of LiveAgent’s competitors in the Instant Messaging And Chat category are G Suite with 55.84%, Slack with 16.70%, Zendesk with 5.08% market share.
| Technology | Domains | Market Share (Est.) | Versus page |
|---|---|---|---|
| G Suite | 1982081 | 55.84% | LiveAgent vs G Suite |
| Slack | 592832 | 16.70% | LiveAgent vs Slack |
| Zendesk | 180414 | 5.08% | LiveAgent vs Zendesk |
| Intercom | 161360 | 4.55% | LiveAgent vs Intercom |
| Microsoft Teams | 115457 | 3.25% | LiveAgent vs Microsoft Teams |
| Tidio | 67434 | 1.90% | LiveAgent vs Tidio |
| Snapchat | 60104 | 1.69% | LiveAgent vs Snapchat |
| Skype | 58168 | 1.64% | LiveAgent vs Skype |
| Crisp | 32606 | 0.92% | LiveAgent vs Crisp |
| Zoho SalesIQ | 30554 | 0.86% | LiveAgent vs Zoho SalesIQ |
| LiveChat | 29449 | 0.83% | LiveAgent vs LiveChat |
| Podium | 21655 | 0.61% | LiveAgent vs Podium |
| Smartsupp Live Chat | 17950 | 0.51% | LiveAgent vs Smartsupp Live Chat |
| Salesforce Service Cloud | 15895 | 0.45% | LiveAgent vs Salesforce Service Cloud |
| Zoho Mail | 14131 | 0.40% | LiveAgent vs Zoho Mail |
| GetSiteControl | 13391 | 0.38% | LiveAgent vs GetSiteControl |
| Skype for Business | 13079 | 0.37% | LiveAgent vs Skype for Business |
| Drift | 11895 | 0.34% | LiveAgent vs Drift |
| Genesys PureCloud | 10554 | 0.30% | LiveAgent vs Genesys PureCloud |
| Freshchat | 10273 | 0.29% | LiveAgent vs Freshchat |
Popular Comparisons
The top three of LiveAgent’s competitors in the Instant Messaging And Chat category are G Suite with 55.84%, Slack with 16.70%, Zendesk with 5.08% market share.
LiveAgent vs G Suite
LiveAgent vs Slack
LiveAgent vs Zendesk
LiveAgent vs Intercom
LiveAgent vs Microsoft Teams
LiveAgent vs Tidio
LiveAgent vs Snapchat
LiveAgent vs Skype
Around the world in 2026, over 6002 companies have started using LiveAgent as Instant Messaging And Chat tool.
| Customers | Employee Range | City | Region | Country | Social Links |
|---|---|---|---|---|---|
| Utility Warehouse | 10,000+ | London | England | United Kingdom | |
| American Express Global Business Travel | 10,000+ | New York City | New York | United States | |
| Denver International Airport - City & County Of Denver Dept Of Aviation | 10,000+ | Denver | Colorado | United States | |
| Andersen Corporation | 10,000+ | Bayport | Minnesota | United States | |
| Cal Poly Pomona | 10,000+ | Pomona | California | United States | |
| Lenovo | 10,000+ | Beijing | Beijing | People's Republic of China | |
| Danone | 10,000+ | Paris | Ile-de-France | France | |
| Old Navy Inc | 10,000+ | San Francisco | California | United States | |
| Abbott | 10,000+ | Columbus | Ohio | United States | |
| Target | 10,000+ | Minneapolis | Minnesota | United States |
The top three products and services offering customers that use LiveAgent for Instant Messaging And Chat are Insurance (49), Marketing (46), Financial Services (44).
Customers
The majority of LiveAgent's customers for the instant-messaging-chat category fall in the company size of 0 - 9 employees (1923 companies), 20 - 49 employees (1307 companies), 100 - 249 employees (784 companies).
Employee Size
The top three geographies of LiveAgent for instant-messaging-chat are the United States with 3074(67.00%), United Kingdom with 396(8.63%), Canada with 206(4.49%) customers respectively.
Customers
Find answers to the most often asked questions by users.
Who are the top LiveAgent competitors?
LiveAgent’s Top competitors in the instant-messaging-chat category are G Suite, Slack, Zendesk. You can view a full list of LiveAgent competitors here. 6sense uses advanced data mining and AI algorithms to track customers and competitors of LiveAgent and 40,000 other technologies on the internet. You can also compare LiveAgent and its feature with top competitors here : LiveAgent vs G Suite LiveAgent vs Slack LiveAgent vs Zendesk.
What is LiveAgent customer distribution based on company size?
What is LiveAgent market share in the instant-messaging-chat?
What are the top countries that use LiveAgent?
What are the top industries that use LiveAgent?
Close deals faster by understanding your clients well. Know their technology stack, contract renewal date, top decision-makers, hiring trends, and top company news in one place.
Get a demo