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LiveAgent

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Live Agent is a multi-channel, interactive and easy-to-use customer service software. Connect with your customers over FB, Twitter, Email, Phone.

Instant Messaging And Chat
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Market Share of LiveAgent

Current Customer(s)

7609

Market Share (Est.)

0.15%

Ranking

#20

Top Competitors and Alternatives of LiveAgent

The top three of LiveAgent’s competitors in the Instant Messaging And Chat category are G Suite with 74.69%, Slack with 8.49%, Zendesk with 3.32% market share.

TechnologyDomainsMarket Share (Est.)Versus page
G Suite374462274.69%LiveAgent vs G Suite
Slack4258098.49%LiveAgent vs Slack
Zendesk1664873.32%LiveAgent vs Zendesk
Zoho Mail1365592.72%LiveAgent vs Zoho Mail
Intercom704481.41%LiveAgent vs Intercom
Microsoft Teams562771.12%LiveAgent vs Microsoft Teams
Tidio562141.12%LiveAgent vs Tidio
Snapchat421550.84%LiveAgent vs Snapchat
LiveChat337930.67%LiveAgent vs LiveChat
Skype337850.67%LiveAgent vs Skype
Zoho SalesIQ302710.60%LiveAgent vs Zoho SalesIQ
Podium268240.54%LiveAgent vs Podium
Crisp204970.41%LiveAgent vs Crisp
Drift150300.30%LiveAgent vs Drift
Smartsupp Live Chat148560.30%LiveAgent vs Smartsupp Live Chat
Salesforce Service Cloud141000.28%LiveAgent vs Salesforce Service Cloud
Pure Chat117860.24%LiveAgent vs Pure Chat
Freshchat109830.22%LiveAgent vs Freshchat
GetSiteControl102780.20%LiveAgent vs GetSiteControl
Bitrix2470210.14%LiveAgent vs Bitrix24
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Popular Comparisons

Top Competitors and Alternatives of LiveAgent

The top three of LiveAgent’s competitors in the Instant Messaging And Chat category are G Suite with 74.69%, Slack with 8.49%, Zendesk with 3.32% market share.

LiveAgent vs G Suite

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LiveAgent vs Slack

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LiveAgent vs Zendesk

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LiveAgent vs Zoho Mail

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LiveAgent vs Intercom

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LiveAgent vs Microsoft Teams

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LiveAgent vs Tidio

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LiveAgent vs Snapchat

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Customers of LiveAgent

Around the world in 2024, over 7608 companies have started using LiveAgent as Instant Messaging And Chat tool.

CustomersEmployee RangeCityRegionCountrySocial Links
Anheuser - Busch10,000+St. LouisMissouriUnited States
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Pandora Jewelry10,000+CopenhagenCapital RegionDenmark
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BJ's Wholesale Club Holdings, Inc.10,000+WestboroughMassachusettsUnited States
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Arizona State University10,000+TempeArizonaUnited States
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Moody's Corporation10,000+New York CityNew YorkUnited States
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Resideo Technologies, Inc.10,000+AustinTexasUnited States
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Tata Consultancy Services Limited10,000+MumbaiMaharashtraIndia
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BASF SE10,000+Ludwigshafen am RheinRheinland-PfalzGermany
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Andersen Corporation10,000+BayportMinnesotaUnited States
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TaskUs10,000+New BraunfelsTexasUnited States
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LiveAgent Customers by Products and Services

The top three products and services offering customers that use LiveAgent for Instant Messaging And Chat are Marketing (75), Seo (59), Software (53).

Customers

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LiveAgent Customers by Employee Size

The majority of LiveAgent's customers for the instant-messaging-chat category fall in the company size of 0 - 9 employees (2018 companies), 20 - 49 employees (1473 companies), 100 - 249 employees (922 companies).

Employee Size

LiveAgent Customers by Geography

The top three geographies of LiveAgent for instant-messaging-chat are the United States with 3437(59.79%), United Kingdom with 592(10.30%), Australia with 389(6.77%) customers respectively.

Customers

Employees of LiveAgent

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Also see other Products/Services by LiveAgent in:

Knowledge Management
Instant Messaging And Chat
Customer Experience
Sales Management
Helpdesk Tools

FAQ

Find answers to the most often asked questions by users.

Who are the top LiveAgent competitors?

LiveAgent’s Top competitors in the instant-messaging-chat category are G Suite, Slack, Zendesk. You can view a full list of LiveAgent competitors here. 6sense uses advanced data mining and AI algorithms to track customers and competitors of LiveAgent and 40,000 other technologies on the internet. You can also compare LiveAgent and its feature with top competitors here : LiveAgent vs G Suite LiveAgent vs Slack LiveAgent vs Zendesk.

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What is LiveAgent customer distribution based on company size?

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What is LiveAgent market share in the instant-messaging-chat?

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What are the top countries that use LiveAgent?

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What are the top industries that use LiveAgent?

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Justine Lyon

Justine Lyon

Senior VP of Sales, Ally

At my previous organization we used Zoominfo and LInkedIn Navigator for contact, Bombora for intent and DiscoverOrg for account info. When I joined Ally where we use 6sense, I found it to be as valuable as all the other tools combined!

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