Question 1

What are the different markets in which
        Zoho Mail and
        Intercom compete against each other?

Accepted Answer

Zoho Mail and
        Intercom compete against each other in
        the Instant Messaging And Chat, Communication, Customer Engagement, Customer Experience, Email Hosting.

Question 2

How does the market share of
        Zoho Mail
        and Intercom compare in the
        Instant Messaging And Chat market?

Accepted Answer

In the Instant Messaging And Chat market,
        Zoho Mail has a
        2.73%
        market share in comparison to
        Intercom’s
        1.39%.
        Since it has a better market share coverage,
        Zoho Mail holds the
        4th
        spot in 6sense's Market Share Ranking Index for
        the Instant Messaging And Chat category, while
        Intercom holds the
        5th spot.

Question 3

How many customers are acquired by
        Zoho Mail and
        Intercom in the
        Instant Messaging And Chat segment?

Accepted Answer

Zoho Mail has
        139,250 customers and
        Intercom has
        71,127 customers in the
        Instant Messaging And Chat
        segment. Zoho Mail has
        68123 more customers than
        Intercom in this category.

Question 4

What are the countries in which
        Zoho Mail and
        Intercom has more customers?

Accepted Answer

Zoho Mail has more customers in United States, India and United Kingdom.
Intercom has more customers in United States, United Kingdom and Canada.

Zoho Mail Vs Intercom : In-Depth Comparison

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Comparing the customer bases of Zoho Mail and Intercom

Comparing the market share of Zoho Mail and Intercom

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