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Intercom

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Intercom is a customer communication platform with a suite of integrated products for every team, including sales, marketing, product, and support. In...Read more

Instant Messaging And Chat
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Market Share of Intercom

Current Customer(s)

152611

Market Share (Est.)

2.16%

Ranking

#5

Top Competitors and Alternatives of Intercom

The top three of Intercom’s competitors in the Instant Messaging And Chat category are G Suite with 75.58%, Slack with 8.57%, Zoho Mail with 3.21% market share.

TechnologyDomainsMarket Share (Est.)Versus page
G Suite534026875.58%Intercom vs G Suite
Slack6052718.57%Intercom vs Slack
Zoho Mail2269903.21%Intercom vs Zoho Mail
Zendesk1779772.52%Intercom vs Zendesk
Microsoft Teams779771.10%Intercom vs Microsoft Teams
Tidio738531.05%Intercom vs Tidio
Snapchat540370.76%Intercom vs Snapchat
Skype474590.67%Intercom vs Skype
Crisp371390.53%Intercom vs Crisp
Zoho SalesIQ334980.47%Intercom vs Zoho SalesIQ
LiveChat324140.46%Intercom vs LiveChat
Podium210920.30%Intercom vs Podium
Smartsupp Live Chat193430.27%Intercom vs Smartsupp Live Chat
GetSiteControl150830.21%Intercom vs GetSiteControl
Salesforce Service Cloud129240.18%Intercom vs Salesforce Service Cloud
Drift114110.16%Intercom vs Drift
Freshchat104560.15%Intercom vs Freshchat
Pure Chat103150.15%Intercom vs Pure Chat
Bitrix2496340.14%Intercom vs Bitrix24
Skype for Business94450.13%Intercom vs Skype for Business
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Popular Comparisons

Top Competitors and Alternatives of Intercom

The top three of Intercom’s competitors in the Instant Messaging And Chat category are G Suite with 75.58%, Slack with 8.57%, Zoho Mail with 3.21% market share.

Intercom vs G Suite

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Intercom vs Slack

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Intercom vs Zoho Mail

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Intercom vs Zendesk

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Intercom vs Microsoft Teams

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Intercom vs Tidio

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Intercom vs Snapchat

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Intercom vs Skype

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Customers of Intercom

Around the world in 2025, over 152230 companies have started using Intercom as Instant Messaging And Chat tool.

CustomersEmployee RangeCityRegionCountrySocial Links
Jack In The Box10,000+San DiegoCaliforniaUnited States
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BARMER10,000+BerlinBerlinGermany
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Huawei Technologies10,000+ShenzhenGuangdongPeople's Republic of China
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GE10,000+BostonMassachusettsUnited States
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Correctional Service Canada10,000+OttawaOntarioCanada
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NYU Langone Health10,000+New York CityNew YorkUnited States
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Betsi Cadwaladr University Health Board10,000+RhylWalesUnited Kingdom
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All Nippon Airways10,000+TokyoTokyoJapan
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CBRE Group, Inc.10,000+DallasTexasUnited States
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Sonesta International Hotels10,000+NewtonMassachusettsUnited States
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Intercom Customers by Products and Services

The top three products and services offering customers that use Intercom for Instant Messaging And Chat are Marketing (1185), Saas (985), Social Media (766).

Customers

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Intercom Customers by Employee Size

The majority of Intercom's customers for the instant-messaging-chat category fall in the company size of 0 - 9 employees (89125 companies), 20 - 49 employees (28974 companies), 100 - 249 employees (10721 companies).

Employee Size

Intercom Customers by Geography

The top three geographies of Intercom for instant-messaging-chat are the United States with 75904(60.60%), United Kingdom with 13803(11.02%), Canada with 6340(5.06%) customers respectively.

Customers

Employees of Intercom

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Also see other Products/Services by Intercom in:

Sales Enablement
Instant Messaging And Chat
Sales Management
Live Chat
Online Marketing

FAQ

Find answers to the most often asked questions by users.

Who are the top Intercom competitors?

Intercom’s Top competitors in the instant-messaging-chat category are G Suite, Slack, Zoho Mail. You can view a full list of Intercom competitors here. 6sense uses advanced data mining and AI algorithms to track customers and competitors of Intercom and 40,000 other technologies on the internet. You can also compare Intercom and its feature with top competitors here : Intercom vs G Suite Intercom vs Slack Intercom vs Zoho Mail.

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What is Intercom customer distribution based on company size?

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What is Intercom market share in the instant-messaging-chat?

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What are the top countries that use Intercom?

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What are the top industries that use Intercom?

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