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Intercom

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Intercom is a customer communication platform with a suite of integrated products for every team, including sales, marketing, product, and support. In...Read more

Instant Messaging And Chat
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Market Share of Intercom

Current Customer(s)

146477

Market Share (Est.)

2.08%

Ranking

#5

Top Competitors and Alternatives of Intercom

The top three of Intercom’s competitors in the Instant Messaging And Chat category are G Suite with 75.60%, Slack with 8.72%, Zoho Mail with 3.31% market share.

TechnologyDomainsMarket Share (Est.)Versus page
G Suite532147575.60%Intercom vs G Suite
Slack6136168.72%Intercom vs Slack
Zoho Mail2332983.31%Intercom vs Zoho Mail
Zendesk1755362.49%Intercom vs Zendesk
Microsoft Teams751281.07%Intercom vs Microsoft Teams
Tidio712781.01%Intercom vs Tidio
Snapchat519560.74%Intercom vs Snapchat
Skype476030.68%Intercom vs Skype
Zoho SalesIQ330230.47%Intercom vs Zoho SalesIQ
LiveChat314460.45%Intercom vs LiveChat
Crisp281550.40%Intercom vs Crisp
Podium252460.36%Intercom vs Podium
Smartsupp Live Chat188170.27%Intercom vs Smartsupp Live Chat
GetSiteControl145380.21%Intercom vs GetSiteControl
Salesforce Service Cloud124440.18%Intercom vs Salesforce Service Cloud
Drift118620.17%Intercom vs Drift
Pure Chat104790.15%Intercom vs Pure Chat
Freshchat104580.15%Intercom vs Freshchat
Skype for Business95110.14%Intercom vs Skype for Business
Bitrix2491310.13%Intercom vs Bitrix24
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Popular Comparisons

Top Competitors and Alternatives of Intercom

The top three of Intercom’s competitors in the Instant Messaging And Chat category are G Suite with 75.60%, Slack with 8.72%, Zoho Mail with 3.31% market share.

Intercom vs G Suite

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Intercom vs Slack

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Intercom vs Zoho Mail

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Intercom vs Zendesk

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Intercom vs Microsoft Teams

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Intercom vs Tidio

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Intercom vs Snapchat

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Intercom vs Skype

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Customers of Intercom

Around the world in 2025, over 146477 companies have started using Intercom as Instant Messaging And Chat tool.

CustomersEmployee RangeCityRegionCountrySocial Links
CSI Techs Inc10,000+San AntonioTexasUnited States
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Prudential Plc10,000+LondonEnglandUnited Kingdom
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Exp Realty10,000+BellinghamWashingtonUnited States
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Golden Tulip Hotels, Suites & Resorts10,000+KuluHimachal PradeshIndia
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Babcock International Group10,000+LondonEnglandUnited Kingdom
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Amazon Web Services10,000+SeattleWashingtonUnited States
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University Of St.Gallen10,000+Sankt GallenSaint GallenSwitzerland
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The Home Depot10,000+AtlantaGeorgiaUnited States
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University Of Wisconsin10,000+MadisonWisconsinUnited States
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International Telecommunication Union10,000+GeneveGenevaSwitzerland
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Intercom Customers by Products and Services

The top three products and services offering customers that use Intercom for Instant Messaging And Chat are Marketing (1190), Saas (975), Social Media (779).

Customers

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Intercom Customers by Employee Size

The majority of Intercom's customers for the instant-messaging-chat category fall in the company size of 0 - 9 employees (82962 companies), 20 - 49 employees (29019 companies), 100 - 249 employees (10879 companies).

Employee Size

Intercom Customers by Geography

The top three geographies of Intercom for instant-messaging-chat are the United States with 72773(60.27%), United Kingdom with 13034(10.80%), Canada with 6484(5.37%) customers respectively.

Customers

Employees of Intercom

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Also see other Products/Services by Intercom in:

Live Chat
Instant Messaging And Chat
User Onboarding And Engagement
Sales Management
Mobile Marketing

FAQ

Find answers to the most often asked questions by users.

Who are the top Intercom competitors?

Intercom’s Top competitors in the instant-messaging-chat category are G Suite, Slack, Zoho Mail. You can view a full list of Intercom competitors here. 6sense uses advanced data mining and AI algorithms to track customers and competitors of Intercom and 40,000 other technologies on the internet. You can also compare Intercom and its feature with top competitors here : Intercom vs G Suite Intercom vs Slack Intercom vs Zoho Mail.

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What is Intercom customer distribution based on company size?

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What is Intercom market share in the instant-messaging-chat?

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What are the top countries that use Intercom?

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What are the top industries that use Intercom?

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