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Intercom

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Intercom is a customer communication platform with a suite of integrated products for every team, including sales, marketing, product, and support. In...Read more

Instant Messaging And Chat
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Market Share of Intercom

Current Customer(s)

157463

Market Share (Est.)

2.18%

Ranking

#5

Top Competitors and Alternatives of Intercom

The top three of Intercom’s competitors in the Instant Messaging And Chat category are G Suite with 75.54%, Slack with 8.57%, Zoho Mail with 3.22% market share.

TechnologyDomainsMarket Share (Est.)Versus page
G Suite545517175.54%Intercom vs G Suite
Slack6185438.57%Intercom vs Slack
Zoho Mail2328083.22%Intercom vs Zoho Mail
Zendesk1828902.53%Intercom vs Zendesk
Microsoft Teams776191.07%Intercom vs Microsoft Teams
Tidio757791.05%Intercom vs Tidio
Snapchat548070.76%Intercom vs Snapchat
Skype479370.66%Intercom vs Skype
Crisp372260.52%Intercom vs Crisp
Zoho SalesIQ347310.48%Intercom vs Zoho SalesIQ
LiveChat347170.48%Intercom vs LiveChat
Podium220850.31%Intercom vs Podium
Smartsupp Live Chat197490.27%Intercom vs Smartsupp Live Chat
GetSiteControl154290.21%Intercom vs GetSiteControl
Salesforce Service Cloud130550.18%Intercom vs Salesforce Service Cloud
Drift119660.17%Intercom vs Drift
Freshchat107170.15%Intercom vs Freshchat
Pure Chat105960.15%Intercom vs Pure Chat
Bitrix2497830.14%Intercom vs Bitrix24
Skype for Business94880.13%Intercom vs Skype for Business
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Popular Comparisons

Top Competitors and Alternatives of Intercom

The top three of Intercom’s competitors in the Instant Messaging And Chat category are G Suite with 75.54%, Slack with 8.57%, Zoho Mail with 3.22% market share.

Intercom vs G Suite

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Intercom vs Slack

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Intercom vs Zoho Mail

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Intercom vs Zendesk

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Intercom vs Microsoft Teams

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Intercom vs Tidio

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Intercom vs Snapchat

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Intercom vs Skype

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Customers of Intercom

Around the world in 2025, over 155180 companies have started using Intercom as Instant Messaging And Chat tool.

CustomersEmployee RangeCityRegionCountrySocial Links
Amazon Web Services10,000+SeattleWashingtonUnited States
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University Of St.Gallen10,000+Sankt GallenSaint GallenSwitzerland
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The Home Depot10,000+AtlantaGeorgiaUnited States
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IUT De Blois10,000+ToursCentreFrance
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Tyco10,000+PrincetonNew JerseyUnited States
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Oracle Corporation10,000+AustinTexasUnited States
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Abbott10,000+North ChicagoIllinoisUnited States
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MTD GROUP SARL10,000+France
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Popl10,000+New York CityNew YorkUnited States
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UVSQ10,000+VersaillesIle-de-FranceFrance
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Intercom Customers by Products and Services

The top three products and services offering customers that use Intercom for Instant Messaging And Chat are Marketing (1172), Saas (965), Social Media (763).

Customers

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Intercom Customers by Employee Size

The majority of Intercom's customers for the instant-messaging-chat category fall in the company size of 0 - 9 employees (91343 companies), 20 - 49 employees (29479 companies), 100 - 249 employees (10822 companies).

Employee Size

Intercom Customers by Geography

The top three geographies of Intercom for instant-messaging-chat are the United States with 77375(60.64%), United Kingdom with 14080(11.03%), Canada with 6475(5.07%) customers respectively.

Customers

Employees of Intercom

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Also see other Products/Services by Intercom in:

Sales Enablement
Sales Management
Live Chat
Instant Messaging And Chat
Customer Experience

FAQ

Find answers to the most often asked questions by users.

Who are the top Intercom competitors?

Intercom’s Top competitors in the instant-messaging-chat category are G Suite, Slack, Zoho Mail. You can view a full list of Intercom competitors here. 6sense uses advanced data mining and AI algorithms to track customers and competitors of Intercom and 40,000 other technologies on the internet. You can also compare Intercom and its feature with top competitors here : Intercom vs G Suite Intercom vs Slack Intercom vs Zoho Mail.

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What is Intercom customer distribution based on company size?

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What is Intercom market share in the instant-messaging-chat?

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What are the top countries that use Intercom?

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What are the top industries that use Intercom?

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