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Intercom

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Intercom is a customer communication platform with a suite of integrated products for every team, including sales, marketing, product, and support. In...Read more

Instant Messaging And Chat
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Market Share of Intercom

Current Customer(s)

154965

Market Share (Est.)

2.16%

Ranking

#5

Top Competitors and Alternatives of Intercom

The top three of Intercom’s competitors in the Instant Messaging And Chat category are G Suite with 75.57%, Slack with 8.57%, Zoho Mail with 3.25% market share.

TechnologyDomainsMarket Share (Est.)Versus page
G Suite542567775.57%Intercom vs G Suite
Slack6153698.57%Intercom vs Slack
Zoho Mail2329773.25%Intercom vs Zoho Mail
Zendesk1813862.53%Intercom vs Zendesk
Tidio749741.04%Intercom vs Tidio
Microsoft Teams744281.04%Intercom vs Microsoft Teams
Snapchat543430.76%Intercom vs Snapchat
Skype476360.66%Intercom vs Skype
Crisp361820.50%Intercom vs Crisp
Zoho SalesIQ342620.48%Intercom vs Zoho SalesIQ
LiveChat341680.48%Intercom vs LiveChat
Podium254860.35%Intercom vs Podium
Smartsupp Live Chat196240.27%Intercom vs Smartsupp Live Chat
GetSiteControl153050.21%Intercom vs GetSiteControl
Salesforce Service Cloud127230.18%Intercom vs Salesforce Service Cloud
Drift120450.17%Intercom vs Drift
Freshchat106560.15%Intercom vs Freshchat
Pure Chat105790.15%Intercom vs Pure Chat
Bitrix2497250.14%Intercom vs Bitrix24
Skype for Business94620.13%Intercom vs Skype for Business
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Popular Comparisons

Top Competitors and Alternatives of Intercom

The top three of Intercom’s competitors in the Instant Messaging And Chat category are G Suite with 75.57%, Slack with 8.57%, Zoho Mail with 3.25% market share.

Intercom vs G Suite

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Intercom vs Slack

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Intercom vs Zoho Mail

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Intercom vs Zendesk

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Intercom vs Tidio

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Intercom vs Microsoft Teams

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Intercom vs Snapchat

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Intercom vs Skype

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Customers of Intercom

Around the world in 2025, over 153586 companies have started using Intercom as Instant Messaging And Chat tool.

CustomersEmployee RangeCityRegionCountrySocial Links
Climate Ready Aberdeenshire10,000+AberdeenScotlandUnited Kingdom
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BlackRock10,000+New York CityNew YorkUnited States
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Crumbl10,000+LindonUtahUnited States
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Ford Universidad, S.A. De C.V.10,000+San Nicolas de los GarzaNuevo LeonMexico
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Morrisons Bulk Purchase10,000+BradfordEnglandUnited Kingdom
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Sipërmarrja10,000+United States
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Prook10,000+LancasterCaliforniaUnited States
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Boston University10,000+BostonMassachusettsUnited States
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Atom10,000+Hoffman EstatesIllinoisUnited States
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Agile Software10,000+San JoseCaliforniaUnited States
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Intercom Customers by Products and Services

The top three products and services offering customers that use Intercom for Instant Messaging And Chat are Marketing (1166), Saas (959), Social Media (759).

Customers

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Intercom Customers by Employee Size

The majority of Intercom's customers for the instant-messaging-chat category fall in the company size of 0 - 9 employees (87873 companies), 20 - 49 employees (29663 companies), 100 - 249 employees (10830 companies).

Employee Size

Intercom Customers by Geography

The top three geographies of Intercom for instant-messaging-chat are the United States with 76161(60.18%), United Kingdom with 14202(11.22%), Canada with 6693(5.29%) customers respectively.

Customers

Employees of Intercom

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Also see other Products/Services by Intercom in:

Sales Enablement
Sales Management
Live Chat
Instant Messaging And Chat
Communication

FAQ

Find answers to the most often asked questions by users.

Who are the top Intercom competitors?

Intercom’s Top competitors in the instant-messaging-chat category are G Suite, Slack, Zoho Mail. You can view a full list of Intercom competitors here. 6sense uses advanced data mining and AI algorithms to track customers and competitors of Intercom and 40,000 other technologies on the internet. You can also compare Intercom and its feature with top competitors here : Intercom vs G Suite Intercom vs Slack Intercom vs Zoho Mail.

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What is Intercom customer distribution based on company size?

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What is Intercom market share in the instant-messaging-chat?

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What are the top countries that use Intercom?

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What are the top industries that use Intercom?

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