Question 1

What are the different markets in which
        Zendesk and
        HipChat compete against each other?

Accepted Answer

Zendesk and
        HipChat compete against each other in
        the Instant Messaging And Chat, Communication, Contact Center, Customer Experience, File Sharing.

Question 2

How does the market share of
        Zendesk
        and HipChat compare in the
        Instant Messaging And Chat market?

Accepted Answer

In the Instant Messaging And Chat market,
        Zendesk has a
        3.32%
        market share in comparison to
        HipChat’s
        0.02%.
        Since it has a better market share coverage,
        Zendesk holds the
        3rd
        spot in 6sense's Market Share Ranking Index for
        the Instant Messaging And Chat category, while
        HipChat holds the
        43rd spot.

Question 3

How many customers are acquired by
        Zendesk and
        HipChat in the
        Instant Messaging And Chat segment?

Accepted Answer

Zendesk has
        166,487 customers and
        HipChat has
        1,128 customers in the
        Instant Messaging And Chat
        segment. Zendesk has
        165359 more customers than
        HipChat in this category.

Question 4

What are the countries in which
        Zendesk and
        HipChat has more customers?

Accepted Answer

Zendesk has more customers in United States, United Kingdom and Australia.
HipChat has more customers in United States, United Kingdom and Canada.

Zendesk Vs HipChat : In-Depth Comparison

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Comparing the customer bases of Zendesk and HipChat

Comparing the market share of Zendesk and HipChat

Compare Zendesk vs HipChat customers by geography

Customer Movements for this month

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