Microsoft Teams Vs Genesys PureCloud : In-Depth Comparison

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imageMicrosoft Teams

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Categories where Microsoft Teams and Genesys PureCloud compete

Instant Messaging And Chat
Auto Dialer
Communication
Contact Center
Customer Engagement

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Microsoft Teams

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Comparing the customer bases of Microsoft Teams and Genesys PureCloud

Comparing the customer bases of Microsoft Teams and Genesys PureCloud, we can see that Microsoft Teams has 56210 customer(s), while Genesys PureCloud has 3060 customer(s). In the Instant Messaging And Chat category, with 56210 customer(s) Microsoft Teams stands at 6th place by ranking, while Genesys PureCloud with 3060 customer(s), is at the 31st place.

Microsoft Teams

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6th

56210 Customer

Genesys PureCloud

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31st

3060 Customer

Comparing the market share of Microsoft Teams and Genesys PureCloud

Microsoft Teams has a 1.12% market share in the Instant Messaging And Chat category, while Genesys PureCloud has a 0.06% market share in the same space.

Compare Microsoft Teams vs Genesys PureCloud customers by geography

Comparing Microsoft Teams and Genesys PureCloud customers based on their geographic location, we can see that Microsoft Teams has more customers in United States, United Kingdom and Germany, while Genesys PureCloud has more customers in United States.

Microsoft Teams

Genesys PureCloud

Customer Movements for this month

Gain actionable insights about the buying patterns of Microsoft Teams vs Genesys PureCloud’s target audience.

Microsoft Teams

New

199 Customer

Lost

169 Customer

Genesys PureCloud

New

46 Customer

Lost

91 Customer

FAQ

Find answers to the most often asked questions by users.

What are the different markets in which Microsoft Teams and Genesys PureCloud compete against each other?

Microsoft Teams and Genesys PureCloud compete against each other in the Instant Messaging And Chat, Auto Dialer, Communication, Contact Center, Customer Engagement.

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How does the market share of Microsoft Teams and Genesys PureCloud compare in the Instant Messaging And Chat market?

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How many customers are acquired by Microsoft Teams and Genesys PureCloud in the Instant Messaging And Chat segment?

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What are the countries in which Microsoft Teams and Genesys PureCloud has more customers?

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