Freshchat Vs Genesys PureCloud : In-Depth Comparison

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imageFreshchat

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Categories where Freshchat and Genesys PureCloud compete

Instant Messaging And Chat
Auto Dialer
Communication
Contact Center
Customer Engagement

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Freshchat

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Comparing the customer bases of Freshchat and Genesys PureCloud

Comparing the customer bases of Freshchat and Genesys PureCloud, we can see that Freshchat has 11054 customer(s), while Genesys PureCloud has 3060 customer(s). In the Instant Messaging And Chat category, with 11054 customer(s) Freshchat stands at 18th place by ranking, while Genesys PureCloud with 3060 customer(s), is at the 31st place.

Freshchat

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18th

11054 Customer

Genesys PureCloud

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31st

3060 Customer

Comparing the market share of Freshchat and Genesys PureCloud

Freshchat has a 0.22% market share in the Instant Messaging And Chat category, while Genesys PureCloud has a 0.06% market share in the same space.

Compare Freshchat vs Genesys PureCloud customers by geography

Comparing Freshchat and Genesys PureCloud customers based on their geographic location, we can see that Freshchat has more customers in United States, United Kingdom and India, while Genesys PureCloud has more customers in United States.

Freshchat

Genesys PureCloud

Customer Movements for this month

Gain actionable insights about the buying patterns of Freshchat vs Genesys PureCloud’s target audience.

Freshchat

New

39 Customer

Lost

117 Customer

Genesys PureCloud

New

46 Customer

Lost

91 Customer

FAQ

Find answers to the most often asked questions by users.

What are the different markets in which Freshchat and Genesys PureCloud compete against each other?

Freshchat and Genesys PureCloud compete against each other in the Instant Messaging And Chat, Auto Dialer, Communication, Contact Center, Customer Engagement.

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How does the market share of Freshchat and Genesys PureCloud compare in the Instant Messaging And Chat market?

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How many customers are acquired by Freshchat and Genesys PureCloud in the Instant Messaging And Chat segment?

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What are the countries in which Freshchat and Genesys PureCloud has more customers?

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