Question 1

What are the different markets in which
        Zendesk and
        Elium compete against each other?

Accepted Answer

Zendesk and
        Elium compete against each other in
        the Instant Messaging And Chat, Knowledge Management, Communication, Contact Center, Customer Experience.

Question 2

How does the market share of
        Zendesk
        and Elium compare in the
        Instant Messaging And Chat market?

Accepted Answer

In the Instant Messaging And Chat market,
        Zendesk has a
        3.32%
        market share in comparison to
        Elium’s
        0.00%.
        Since it has a better market share coverage,
        Zendesk holds the
        3rd
        spot in 6sense's Market Share Ranking Index for
        the Instant Messaging And Chat category, while
        Elium holds the
        70th spot.

Question 3

How many customers are acquired by
        Zendesk and
        Elium in the
        Instant Messaging And Chat segment?

Accepted Answer

Zendesk has
        166,487 customers and
        Elium has
        100 customers in the
        Instant Messaging And Chat
        segment. Zendesk has
        166387 more customers than
        Elium in this category.

Question 4

What are the countries in which
        Zendesk and
        Elium has more customers?

Accepted Answer

Zendesk has more customers in United States, United Kingdom and Australia.
Elium has more customers in France, United States and Belgium.

Zendesk Vs Elium : In-Depth Comparison

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Comparing the customer bases of Zendesk and Elium

Comparing the market share of Zendesk and Elium

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