Question 1

What are the different markets in which
        Zendesk and
        Acobot compete against each other?

Accepted Answer

Zendesk and
        Acobot compete against each other in
        the Instant Messaging And Chat, Contact Center, Customer Experience, Interactive Voice Response (IVR), Knowledge Management.

Question 2

How does the market share of
        Zendesk
        and Acobot compare in the
        Instant Messaging And Chat market?

Accepted Answer

In the Instant Messaging And Chat market,
        Zendesk has a
        3.27%
        market share in comparison to
        Acobot’s
        0.00%.
        Since it has a better market share coverage,
        Zendesk holds the
        3rd
        spot in 6sense's Market Share Ranking Index for
        the Instant Messaging And Chat category, while
        Acobot holds the
        111st spot.

Question 3

How many customers are acquired by
        Zendesk and
        Acobot in the
        Instant Messaging And Chat segment?

Accepted Answer

Zendesk has
        164,474 customers and
        Acobot has
        7 customers in the
        Instant Messaging And Chat
        segment. Zendesk has
        164467 more customers than
        Acobot in this category.

Question 4

What are the countries in which
        Zendesk and
        Acobot has more customers?

Accepted Answer

Zendesk has more customers in United States, United Kingdom and Australia.
Acobot has more customers in United Kingdom, India and Australia.

Zendesk Vs Acobot : In-Depth Comparison

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Comparing the customer bases of Zendesk and Acobot

Comparing the market share of Zendesk and Acobot

Compare Zendesk vs Acobot customers by geography

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