Instant Messaging And Chat

Gain market share and customer base information about the top Instant Messaging And Chat software. Check out our list of Instant Messaging And Chat Software, analyze them by marketshare, region, company size along with information about competitors, prospects, tech stacks, funding information, contract renewal dates and more.

122

Technologies Tracked

7179300

Companies Tracked

Categories related to Instant Messaging And Chat

Project Collaboration
Document Management
Team Collaboration
Collaborative Calendars
Instant Messaging And Chat

Top 5 Instant Messaging And Chat technologies in 2025

Over 7179300 companies are using Instant Messaging And Chat tools. G Suite with 75.57% market share (5425677 customers), Slack with 8.57% market share (615369 customers), Zoho Mail with 3.25% market share (232977 customers).

Technology

Market Share (Est.)

Customers

  • G Suite

    75.57%

    5425677

  • Slack

    8.57%

    615369

  • Zoho Mail

    3.25%

    232977

  • Zendesk

    2.53%

    181386

  • Intercom

    2.16%

    154965

  • Others

    7.92%

    568926

  • Instant Messaging And Chat Customers by Employee Size

    The majority of Instant Messaging And Chat category falls in the company size of 0 - 9 employees (3797011 companies), 20 - 49 employees (1541973 companies), 100 - 249 employees (605229 companies).

    Employee Size

    Instant Messaging And Chat Customers by Geography

    Companies using Instant Messaging And Chat technology software are majorly from the United States with 3349207 (59.80%), United Kingdom with 476575 (8.51%), India with 327310 (5.84%) customers respectively.

    Customers

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    Instant Messaging And Chat Customers by Industry

    Top industries that use Instant Messaging And Chat for Marketing (49469), Digital Marketing (35541), Social Media (32937).

    Customers

    Market Share for Top Instant Messaging And Chat Technologies

    Analyze the market share of popular Instant Messaging And Chat technologies along with information about competitors, prospects, tech stacks, funding information, contract renewal dates and more

    Ranking
    Technology
    Customers
    Market share(Est.)(%)
    1G Suite542567775.57
    2Slack6153698.57
    3Zoho Mail2329773.25
    4Zendesk1813862.53
    5Intercom1549652.16
    6Tidio749741.04
    7Microsoft Teams744281.04
    8Snapchat543430.76
    9Skype476360.66
    10Crisp361820.50
    11Zoho SalesIQ342620.48
    12LiveChat341680.48
    13Podium254860.35
    14Smartsupp Live Chat196240.27
    15GetSiteControl153050.21
    16Salesforce Service Cloud127230.18
    17Drift120450.17
    18Freshchat106560.15
    19Pure Chat105790.15
    20Bitrix2497250.14
    21Skype for Business94620.13
    22LiveAgent72480.10
    23Re:amaze64200.09
    24Zoho Desk63530.09
    25Workplace by Facebook60940.08
    26Userlike Live Chat56640.08
    27Zimbra45690.06
    28LivePerson44820.06
    29Genesys PureCloud36450.05
    30Five935880.05
    31Podio30800.04
    32Provide Support29850.04
    33Front27370.04
    34SnapEngage24350.03
    35Comm100 Live Chat21370.03
    36Chaport21130.03
    37Jive18420.03
    38CallPage16710.02
    39Kayako15270.02
    40Beekeeper14110.02
    41HipChat12090.02
    42HelpCrunch11800.02
    43Rocket.Chat10990.02
    44Helpshift10290.01
    45LiveHelpNow9810.01
    46Topi9260.01
    47Zoho Meeting8430.01
    48Chatlio8090.01
    49OnePlace7590.01
    50Mattermost7090.01
    51inSided6980.01
    52HappyFox Chat6590.01
    53Nextiva6240.01
    54RumbleTalk5120.01
    55iAdvize4630.01
    56Velaro4580.01
    57WhosOn3060.00
    58SendBird2980.00
    59Subiz2820.00
    60Zoho Connect2720.00
    61LiveCall2600.00
    62SAP Jam2400.00
    63REVE Chat2210.00
    64Heymarket2170.00
    65ProProfs Chat1990.00
    66TextUs1550.00
    67Glip1330.00
    68Elium1220.00
    69Zingle1160.00
    70Onstream Webinars1070.00
    71Noodle1040.00
    72Wix Answers1000.00
    73UJET920.00
    74JivoChat910.00
    75eXo Platform880.00
    76Zoho Cliq820.00
    77LiveHelp720.00
    78AsisteClick670.00
    79Wire560.00
    80Clinked550.00
    81Chat Outsource500.00
    82Bold360500.00
    83Hall480.00
    84Solvemate460.00
    85ChatWork430.00
    86Hibox390.00
    87Taskworld340.00
    88Zyncro330.00
    89Diligent Messenger290.00
    90Stride220.00
    91Whisbi220.00
    92Acquire210.00
    93HelpOnClick Live Chat Software190.00
    94Nefsis170.00
    95Communifire140.00
    96Azendoo130.00
    97Adsoup Sales130.00
    98Fleep130.00
    99TeamWox110.00
    100NABD System90.00
    101Acobot90.00
    102Quire80.00
    103Team on the Run60.00
    104Chatfuel60.00
    105PlanDone50.00
    106giosg Live Chat50.00
    107Sellsy Teamwork50.00
    108Responcierge40.00
    109Flock - Helloflock.com40.00
    110SnapComms40.00
    111Workhive40.00
    112EasyGrouper40.00
    113MOOVIA30.00
    114Quiq Messaging30.00
    115Callmaker30.00
    116Powermemo30.00
    117CD Messenger20.00
    118Minsh20.00
    119Bolste20.00
    120cingo.me20.00
    121viCloning20.00
    122Cingo20.00

    FAQ

    Find answers to the most often asked questions by users.

    Who are the top Instant Messaging And Chat software market leaders?

    Top leaders in the category for Instant Messaging And Chat software are G Suite, Slack, Zoho Mail. Here, you can view a full list of Instant Messaging And Chat tools in the market.

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    How many companies use Instant Messaging And Chat software these days?

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    Which company has the most significant market share in the Instant Messaging And Chat software space?

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    What are the top industries that usually use Instant Messaging And Chat softwares?

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