Instant Messaging And Chat

Gain market share and customer base information about the top Instant Messaging And Chat software. Check out our list of Instant Messaging And Chat Software, analyze them by marketshare, region, company size along with information about competitors, prospects, tech stacks, funding information, contract renewal dates and more.

133
Technologies
4652551
Companies
399084
Movements
Categories related to Instant Messaging And Chat

Top 5 Instant Messaging And Chat technologies in 2023

Over 4,652,551 companies are using Instant Messaging And Chat tools. G Suite with 71.49% market share (3,325,917 customers), Slack with 9.05% market share (421,116 customers), Zendesk with 4.02% market share (186,966 customers),

  • 71.49 %

    Market Share

    3325917

    Customers

  • 9.05 %

    Market Share

    421116

    Customers

  • 4.02 %

    Market Share

    186966

    Customers

  • 2.58 %

    Market Share

    120021

    Customers

  • 1.61 %

    Market Share

    74748

    Customers

  • 11.26 %

    Market Share

    523783

    Customers

Instant Messaging And Chat Customers by Employee Size

The majority of Instant Messaging And Chat category falls in the company size of 0 - 9 employees (1,863,166 companies), 20 - 49 employees (934,841 companies), 10 - 19 employees (407,403 companies).

Instant Messaging And Chat Customers by Geography

Companies using Instant Messaging And Chat technology software are majorly from the United States with 2,075,239 (63.62%), United Kingdom with 280,425 (8.60%), India with 196,962 (6.04%) customers respectively.

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Instant Messaging And Chat Customers by Industry

Top industries that use Instant Messaging And Chat for Professional Services (1,033,166), Technology (394,961), Retail and CPG (313,844).

Market Share for Top Instant Messaging And Chat Technologies

Analyze the market share of popular Instant Messaging And Chat technologies along with information about competitors, prospects, tech stacks, funding information, contract renewal dates and more

Ranking Technology Customers Market share
1 G Suite 3325917 71.49 (%)
2 Slack 421116 9.05 (%)
3 Zendesk 186966 4.02 (%)
4 Zoho Mail 120021 2.58 (%)
5 Intercom 74748 1.61 (%)
6 Skype 60443 1.30 (%)
7 Tidio 53243 1.14 (%)
8 Snapchat 50493 1.09 (%)
9 Microsoft Teams 49363 1.06 (%)
10 LiveChat 39257 0.84 (%)
11 Zoho SalesIQ 26955 0.58 (%)
12 Podium 25906 0.56 (%)
13 Bitrix24 19955 0.43 (%)
14 Drift 18072 0.39 (%)
15 Crisp 17209 0.37 (%)
16 Salesforce Service Cloud 13933 0.30 (%)
17 Smartsupp Live Chat 13574 0.29 (%)
18 Freshchat 10672 0.23 (%)
19 Pure Chat 10213 0.22 (%)
20 LiveAgent 9049 0.19 (%)
21 GetSiteControl 7953 0.17 (%)
22 Workplace by Facebook 7727 0.17 (%)
23 LivePerson 7417 0.16 (%)
24 Userlike Live Chat 5114 0.11 (%)
25 Zoho Desk 5046 0.11 (%)
26 Skype for Business 4643 0.10 (%)
27 Re:amaze 4484 0.10 (%)
28 SnapEngage 3796 0.08 (%)
29 Podio 3610 0.08 (%)
30 Wix Answers 3327 0.07 (%)
31 Five9 3211 0.07 (%)
32 Genesys PureCloud 3054 0.07 (%)
33 Zimbra 2996 0.06 (%)
34 Kayako 2226 0.05 (%)
35 Comm100 Live Chat 2187 0.05 (%)
36 RumbleTalk 2167 0.05 (%)
37 Front 1917 0.04 (%)
38 giosg Live Chat 1889 0.04 (%)
39 Jive 1871 0.04 (%)
40 Stride 1635 0.04 (%)
41 HelpCrunch 1585 0.03 (%)
42 CallPage 1577 0.03 (%)
43 HipChat 1442 0.03 (%)
44 Elium 1389 0.03 (%)
45 LiveHelpNow 1368 0.03 (%)
46 WhosOn 1355 0.03 (%)
47 Beekeeper 1265 0.03 (%)
48 Chaport 1247 0.03 (%)
49 Rocket.Chat 1188 0.03 (%)
50 Chatlio 1148 0.02 (%)
51 Helpshift 1091 0.02 (%)
52 Provide Support 1012 0.02 (%)
53 Clinked 956 0.02 (%)
54 OnePlace 902 0.02 (%)
55 Topi 888 0.02 (%)
56 HappyFox Chat 787 0.02 (%)
57 SocialBoost 732 0.02 (%)
58 REVE Chat 656 0.01 (%)
59 eBLVD Online Meetings 611 0.01 (%)
60 iAdvize 594 0.01 (%)
61 Velaro 519 0.01 (%)
62 Mattermost 458 0.01 (%)
63 ChatWork 398 0.01 (%)
64 Convo 395 0.01 (%)
65 Nextiva 361 0.01 (%)
66 inSided 357 0.01 (%)
67 LiveCall 350 0.01 (%)
68 Zoho Meeting 350 0.01 (%)
69 Chatbox 275 0.01 (%)
70 SAP Jam 268 0.01 (%)
71 Onstream Webinars 241 0.01 (%)
72 Jumplead 237 0.01 (%)
73 Heymarket 216 0.00 (%)
74 Subiz 191 0.00 (%)
75 HelpOnClick Live Chat Software 185 0.00 (%)
76 Hibox 175 0.00 (%)
77 Zingle 165 0.00 (%)
78 Noodle 144 0.00 (%)
79 Solvemate 139 0.00 (%)
80 Wire 137 0.00 (%)
81 Cotap 132 0.00 (%)
82 SendBird 127 0.00 (%)
83 Glip 126 0.00 (%)
84 Zoho Connect 120 0.00 (%)
85 TextUs 111 0.00 (%)
86 ProProfs Chat 98 0.00 (%)
87 eXo Platform 74 0.00 (%)
88 UJET 70 0.00 (%)
89 IMsupporting 68 0.00 (%)
90 LiveHelp 68 0.00 (%)
91 Communifire 64 0.00 (%)
92 Quiq Messaging 62 0.00 (%)
93 AsisteClick 59 0.00 (%)
94 Flock - Helloflock.com 49 0.00 (%)
95 Bold360 48 0.00 (%)
96 hellomybot 46 0.00 (%)
97 Zyncro 40 0.00 (%)
98 SnapComms 40 0.00 (%)
99 Sameroom 28 0.00 (%)
100 TeamWox 27 0.00 (%)
101 Taskworld 24 0.00 (%)
102 JivoChat 23 0.00 (%)
103 Chatfuel 21 0.00 (%)
104 Nefsis 21 0.00 (%)
105 Minsh 20 0.00 (%)
106 Hall 19 0.00 (%)
107 Whisbi 19 0.00 (%)
108 Acquire 18 0.00 (%)
109 Precurio 17 0.00 (%)
110 Azendoo 16 0.00 (%)
111 Adsoup Sales 15 0.00 (%)
112 NABD System 14 0.00 (%)
113 Quire 13 0.00 (%)
114 Cugic 13 0.00 (%)
115 Responcierge 11 0.00 (%)
116 Zoho Cliq 11 0.00 (%)
117 Sellsy Teamwork 10 0.00 (%)
118 PlanDone 10 0.00 (%)
119 Callmaker 9 0.00 (%)
120 Team on the Run 8 0.00 (%)
121 Bolste 7 0.00 (%)
122 Acobot 7 0.00 (%)
123 viCloning 6 0.00 (%)
124 Chat Outsource 5 0.00 (%)
125 cingo.me 4 0.00 (%)
126 StrikeBase 4 0.00 (%)
127 Cingo 4 0.00 (%)
128 MOOVIA 4 0.00 (%)
129 EasyGrouper 3 0.00 (%)
130 Powermemo 3 0.00 (%)
131 Fleep 2 0.00 (%)
132 Simply Confirm 2 0.00 (%)
133 CD Messenger 2 0.00 (%)
Technology Market share
G Suite 71.49 (%)
Slack 9.05 (%)
Zendesk 4.02 (%)
Zoho Mail 2.58 (%)
Intercom 1.61 (%)
Skype 1.30 (%)
Tidio 1.14 (%)
Snapchat 1.09 (%)
Microsoft Teams 1.06 (%)
LiveChat 0.84 (%)
Zoho SalesIQ 0.58 (%)
Podium 0.56 (%)
Bitrix24 0.43 (%)
Drift 0.39 (%)
Crisp 0.37 (%)
Salesforce Service Cloud 0.30 (%)
Smartsupp Live Chat 0.29 (%)
Freshchat 0.23 (%)
Pure Chat 0.22 (%)
LiveAgent 0.19 (%)
GetSiteControl 0.17 (%)
Workplace by Facebook 0.17 (%)
LivePerson 0.16 (%)
Userlike Live Chat 0.11 (%)
Zoho Desk 0.11 (%)
Skype for Business 0.10 (%)
Re:amaze 0.10 (%)
SnapEngage 0.08 (%)
Podio 0.08 (%)
Wix Answers 0.07 (%)
Five9 0.07 (%)
Genesys PureCloud 0.07 (%)
Zimbra 0.06 (%)
Kayako 0.05 (%)
Comm100 Live Chat 0.05 (%)
RumbleTalk 0.05 (%)
Front 0.04 (%)
giosg Live Chat 0.04 (%)
Jive 0.04 (%)
Stride 0.04 (%)
HelpCrunch 0.03 (%)
CallPage 0.03 (%)
HipChat 0.03 (%)
Elium 0.03 (%)
LiveHelpNow 0.03 (%)
WhosOn 0.03 (%)
Beekeeper 0.03 (%)
Chaport 0.03 (%)
Rocket.Chat 0.03 (%)
Chatlio 0.02 (%)
Helpshift 0.02 (%)
Provide Support 0.02 (%)
Clinked 0.02 (%)
OnePlace 0.02 (%)
Topi 0.02 (%)
HappyFox Chat 0.02 (%)
SocialBoost 0.02 (%)
REVE Chat 0.01 (%)
eBLVD Online Meetings 0.01 (%)
iAdvize 0.01 (%)
Velaro 0.01 (%)
Mattermost 0.01 (%)
ChatWork 0.01 (%)
Convo 0.01 (%)
Nextiva 0.01 (%)
inSided 0.01 (%)
LiveCall 0.01 (%)
Zoho Meeting 0.01 (%)
Chatbox 0.01 (%)
SAP Jam 0.01 (%)
Onstream Webinars 0.01 (%)
Jumplead 0.01 (%)
Heymarket 0.00 (%)
Subiz 0.00 (%)
HelpOnClick Live Chat Software 0.00 (%)
Hibox 0.00 (%)
Zingle 0.00 (%)
Noodle 0.00 (%)
Solvemate 0.00 (%)
Wire 0.00 (%)
Cotap 0.00 (%)
SendBird 0.00 (%)
Glip 0.00 (%)
Zoho Connect 0.00 (%)
TextUs 0.00 (%)
ProProfs Chat 0.00 (%)
eXo Platform 0.00 (%)
UJET 0.00 (%)
IMsupporting 0.00 (%)
LiveHelp 0.00 (%)
Communifire 0.00 (%)
Quiq Messaging 0.00 (%)
AsisteClick 0.00 (%)
Flock - Helloflock.com 0.00 (%)
Bold360 0.00 (%)
hellomybot 0.00 (%)
Zyncro 0.00 (%)
SnapComms 0.00 (%)
Sameroom 0.00 (%)
TeamWox 0.00 (%)
Taskworld 0.00 (%)
JivoChat 0.00 (%)
Chatfuel 0.00 (%)
Nefsis 0.00 (%)
Minsh 0.00 (%)
Hall 0.00 (%)
Whisbi 0.00 (%)
Acquire 0.00 (%)
Precurio 0.00 (%)
Azendoo 0.00 (%)
Adsoup Sales 0.00 (%)
NABD System 0.00 (%)
Quire 0.00 (%)
Cugic 0.00 (%)
Responcierge 0.00 (%)
Zoho Cliq 0.00 (%)
Sellsy Teamwork 0.00 (%)
PlanDone 0.00 (%)
Callmaker 0.00 (%)
Team on the Run 0.00 (%)
Bolste 0.00 (%)
Acobot 0.00 (%)
viCloning 0.00 (%)
Chat Outsource 0.00 (%)
cingo.me 0.00 (%)
StrikeBase 0.00 (%)
Cingo 0.00 (%)
MOOVIA 0.00 (%)
EasyGrouper 0.00 (%)
Powermemo 0.00 (%)
Fleep 0.00 (%)
Simply Confirm 0.00 (%)
CD Messenger 0.00 (%)

FAQ

Find answers to the most often asked questions by users.

Who are the top Instant Messaging And Chat software market leaders?

Top leaders in the category for Instant Messaging And Chat software are G Suite, Slack, Zendesk. Here, you can view a full list of Instant Messaging And Chat tools in the market.

How many companies use Instant Messaging And Chat software these days?

Around the world in 2023, over 4,045,200 companies are currently using one or more Instant Messaging And Chat software. Out of these, there are 2,075,239 companies using Instant Messaging And Chat tools that are originally from the United States .

Which company has the most significant market share in the Instant Messaging And Chat software space?

The top few companies that have the most significant market share in the Instant Messaging And Chat space are G Suite with 71.49 % of market share, and Slack with 9.05 % of market share and Zendesk with 4.02 % of market share . Check for other Instant Messaging And Chat technologies market share here.

What are the top industries that usually use Instant Messaging And Chat softwares?

The top industries that use Instant Messaging And Chat software are Professional Services (1,033,166) , Technology (394,961) , Retail and CPG (313,844) .

Choose Technologies to Compare

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