Instant Messaging And Chat
Gain market share and customer base information about the top Instant Messaging And Chat software. Check out our list of Instant Messaging And Chat Software, analyze them by marketshare, region, company size along with information about competitors, prospects, tech stacks, funding information, contract renewal dates and more.
125
Technologies Tracked
3549581
Companies Tracked
Categories related to Instant Messaging And Chat
Top 5 Instant Messaging And Chat technologies in 2026
Over 3549581 companies are using Instant Messaging And Chat tools. G Suite with 55.84% market share (1982081 customers), Slack with 16.70% market share (592832 customers), Zendesk with 5.08% market share (180414 customers).
Technology
Market Share (Est.)
Customers
55.84%
1982081
16.70%
592832
5.08%
180414
4.55%
161360
3.25%
115457
Others
14.58%
517437
Instant Messaging And Chat Customers by Employee Size
The majority of Instant Messaging And Chat category falls in the company size of 0 - 9 employees (1510843 companies), 20 - 49 employees (839773 companies), 100 - 249 employees (458577 companies).
Employee Size
Instant Messaging And Chat Customers by Geography
Companies using Instant Messaging And Chat technology software are majorly from the United States with 1643026 (59.75%), United Kingdom with 233112 (8.48%), Canada with 145353 (5.29%) customers respectively.
Customers
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Instant Messaging And Chat Customers by Industry
Top industries that use Instant Messaging And Chat for Marketing (32620), Education (26954), Digital Marketing (25015).
Customers
Market Share for Top Instant Messaging And Chat Technologies
Analyze the market share of popular Instant Messaging And Chat technologies along with information about competitors, prospects, tech stacks, funding information, contract renewal dates and more
Ranking | Technology | Customers | Market share(Est.)(%) |
|---|---|---|---|
| 1 | G Suite | 1982081 | 55.84 |
| 2 | Slack | 592832 | 16.70 |
| 3 | Zendesk | 180414 | 5.08 |
| 4 | Intercom | 161360 | 4.55 |
| 5 | Microsoft Teams | 115457 | 3.25 |
| 6 | Tidio | 67434 | 1.90 |
| 7 | Snapchat | 60104 | 1.69 |
| 8 | Skype | 58168 | 1.64 |
| 9 | Crisp | 32606 | 0.92 |
| 10 | Zoho SalesIQ | 30554 | 0.86 |
| 11 | LiveChat | 29449 | 0.83 |
| 12 | Podium | 21655 | 0.61 |
| 13 | Smartsupp Live Chat | 17950 | 0.51 |
| 14 | Salesforce Service Cloud | 15895 | 0.45 |
| 15 | Zoho Mail | 14131 | 0.40 |
| 16 | GetSiteControl | 13391 | 0.38 |
| 17 | Skype for Business | 13079 | 0.37 |
| 18 | Drift | 11895 | 0.34 |
| 19 | Genesys PureCloud | 10554 | 0.30 |
| 20 | Freshchat | 10273 | 0.29 |
| 21 | Bitrix24 | 10043 | 0.28 |
| 22 | Pure Chat | 9258 | 0.26 |
| 23 | Workplace by Facebook | 7831 | 0.22 |
| 24 | Zoho Desk | 7296 | 0.21 |
| 25 | Zimbra | 6865 | 0.19 |
| 26 | Re:amaze | 6674 | 0.19 |
| 27 | LiveAgent | 6018 | 0.17 |
| 28 | Five9 | 4952 | 0.14 |
| 29 | Userlike Live Chat | 4869 | 0.14 |
| 30 | LivePerson | 3933 | 0.11 |
| 31 | Podio | 3490 | 0.10 |
| 32 | Front | 3306 | 0.09 |
| 33 | Provide Support | 2880 | 0.08 |
| 34 | Jive | 2511 | 0.07 |
| 35 | SnapEngage | 2172 | 0.06 |
| 36 | Comm100 Live Chat | 1789 | 0.05 |
| 37 | Kayako | 1785 | 0.05 |
| 38 | Chaport | 1706 | 0.05 |
| 39 | Zoho Meeting | 1632 | 0.05 |
| 40 | HipChat | 1534 | 0.04 |
| 41 | CallPage | 1439 | 0.04 |
| 42 | Beekeeper | 1316 | 0.04 |
| 43 | HelpCrunch | 1228 | 0.03 |
| 44 | Rocket.Chat | 1223 | 0.03 |
| 45 | Mattermost | 1136 | 0.03 |
| 46 | Helpshift | 1029 | 0.03 |
| 47 | Nextiva | 973 | 0.03 |
| 48 | LiveHelpNow | 874 | 0.02 |
| 49 | Topi | 826 | 0.02 |
| 50 | inSided | 781 | 0.02 |
| 51 | OnePlace | 716 | 0.02 |
| 52 | Chatlio | 665 | 0.02 |
| 53 | iAdvize | 601 | 0.02 |
| 54 | RumbleTalk | 600 | 0.02 |
| 55 | HappyFox Chat | 576 | 0.02 |
| 56 | SendBird | 452 | 0.01 |
| 57 | Velaro | 435 | 0.01 |
| 58 | SAP Jam | 337 | 0.01 |
| 59 | WhosOn | 328 | 0.01 |
| 60 | Subiz | 319 | 0.01 |
| 61 | Heymarket | 261 | 0.01 |
| 62 | TextUs | 256 | 0.01 |
| 63 | Zoho Connect | 248 | 0.01 |
| 64 | LiveCall | 222 | 0.01 |
| 65 | REVE Chat | 192 | 0.01 |
| 66 | Glip | 184 | 0.01 |
| 67 | JivoChat | 169 | 0.00 |
| 68 | Elium | 159 | 0.00 |
| 69 | ProProfs Chat | 153 | 0.00 |
| 70 | Zingle | 152 | 0.00 |
| 71 | UJET | 149 | 0.00 |
| 72 | Zoho Cliq | 128 | 0.00 |
| 73 | LiveHelp | 118 | 0.00 |
| 74 | Hall | 118 | 0.00 |
| 75 | ChatWork | 111 | 0.00 |
| 76 | eXo Platform | 107 | 0.00 |
| 77 | Wix Answers | 100 | 0.00 |
| 78 | Onstream Webinars | 93 | 0.00 |
| 79 | AsisteClick | 77 | 0.00 |
| 80 | Wire | 74 | 0.00 |
| 81 | Bold360 | 67 | 0.00 |
| 82 | Noodle | 58 | 0.00 |
| 83 | Taskworld | 56 | 0.00 |
| 84 | Clinked | 55 | 0.00 |
| 85 | Quiq Messaging | 50 | 0.00 |
| 86 | Chat Outsource | 47 | 0.00 |
| 87 | Hibox | 46 | 0.00 |
| 88 | Diligent Messenger | 36 | 0.00 |
| 89 | SnapComms | 33 | 0.00 |
| 90 | Zyncro | 32 | 0.00 |
| 91 | Stride | 32 | 0.00 |
| 92 | Communifire | 31 | 0.00 |
| 93 | Whisbi | 28 | 0.00 |
| 94 | giosg Live Chat | 25 | 0.00 |
| 95 | Quire | 24 | 0.00 |
| 96 | Azendoo | 20 | 0.00 |
| 97 | Solvemate | 20 | 0.00 |
| 98 | Acquire | 18 | 0.00 |
| 99 | Chatfuel | 16 | 0.00 |
| 100 | Fleep | 14 | 0.00 |
| 101 | HelpOnClick Live Chat Software | 13 | 0.00 |
| 102 | Nefsis | 11 | 0.00 |
| 103 | Adsoup Sales | 11 | 0.00 |
| 104 | TeamWox | 10 | 0.00 |
| 105 | Acobot | 8 | 0.00 |
| 106 | Minsh | 7 | 0.00 |
| 107 | Flock - Helloflock.com | 7 | 0.00 |
| 108 | NABD System | 7 | 0.00 |
| 109 | PlanDone | 5 | 0.00 |
| 110 | Callmaker | 5 | 0.00 |
| 111 | Responcierge | 4 | 0.00 |
| 112 | Bolste | 4 | 0.00 |
| 113 | MOOVIA | 3 | 0.00 |
| 114 | Precurio | 3 | 0.00 |
| 115 | hellomybot | 3 | 0.00 |
| 116 | Sellsy Teamwork | 3 | 0.00 |
| 117 | Simply Confirm | 2 | 0.00 |
| 118 | CD Messenger | 2 | 0.00 |
| 119 | Team on the Run | 2 | 0.00 |
| 120 | cingo.me | 2 | 0.00 |
| 121 | viCloning | 2 | 0.00 |
| 122 | Workhive | 2 | 0.00 |
| 123 | Cingo | 2 | 0.00 |
| 124 | IMsupporting | 2 | 0.00 |
| 125 | EasyGrouper | 2 | 0.00 |
FAQ
Find answers to the most often asked questions by users.
Who are the top Instant Messaging And Chat software market leaders?
Top leaders in the category for Instant Messaging And Chat software are G Suite, Slack, Zendesk. Here, you can view a full list of Instant Messaging And Chat tools in the market.
How many companies use Instant Messaging And Chat software these days?
Which company has the most significant market share in the Instant Messaging And Chat software space?
What are the top industries that usually use Instant Messaging And Chat softwares?
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