Instant Messaging And Chat
Gain market share and customer base information about the top Instant Messaging And Chat software. Check out our list of Instant Messaging And Chat Software, analyze them by marketshare, region, company size along with information about competitors, prospects, tech stacks, funding information, contract renewal dates and more.
122
Technologies Tracked
7221148
Companies Tracked
Categories related to Instant Messaging And Chat
Top 5 Instant Messaging And Chat technologies in 2025
Over 7221148 companies are using Instant Messaging And Chat tools. G Suite with 75.54% market share (5455171 customers), Slack with 8.57% market share (618543 customers), Zoho Mail with 3.22% market share (232808 customers).
Instant Messaging And Chat Customers by Employee Size
The majority of Instant Messaging And Chat category falls in the company size of 0 - 9 employees (3920592 companies), 20 - 49 employees (1515324 companies), 100 - 249 employees (600560 companies).
Employee Size
Instant Messaging And Chat Customers by Geography
Companies using Instant Messaging And Chat technology software are majorly from the United States with 3319067 (59.69%), United Kingdom with 474021 (8.52%), India with 321746 (5.79%) customers respectively.
Customers
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Instant Messaging And Chat Customers by Industry
Top industries that use Instant Messaging And Chat for Marketing (49253), Digital Marketing (35380), Social Media (32835).
Customers
Market Share for Top Instant Messaging And Chat Technologies
Analyze the market share of popular Instant Messaging And Chat technologies along with information about competitors, prospects, tech stacks, funding information, contract renewal dates and more
Ranking | Technology | Customers | Market share(Est.)(%) |
|---|---|---|---|
| 1 | G Suite | 5455171 | 75.54 |
| 2 | Slack | 618543 | 8.57 |
| 3 | Zoho Mail | 232808 | 3.22 |
| 4 | Zendesk | 182890 | 2.53 |
| 5 | Intercom | 157463 | 2.18 |
| 6 | Microsoft Teams | 77619 | 1.07 |
| 7 | Tidio | 75779 | 1.05 |
| 8 | Snapchat | 54807 | 0.76 |
| 9 | Skype | 47937 | 0.66 |
| 10 | Crisp | 37226 | 0.52 |
| 11 | Zoho SalesIQ | 34731 | 0.48 |
| 12 | LiveChat | 34717 | 0.48 |
| 13 | Podium | 22085 | 0.31 |
| 14 | Smartsupp Live Chat | 19749 | 0.27 |
| 15 | GetSiteControl | 15429 | 0.21 |
| 16 | Salesforce Service Cloud | 13055 | 0.18 |
| 17 | Drift | 11966 | 0.17 |
| 18 | Freshchat | 10717 | 0.15 |
| 19 | Pure Chat | 10596 | 0.15 |
| 20 | Bitrix24 | 9783 | 0.14 |
| 21 | Skype for Business | 9488 | 0.13 |
| 22 | LiveAgent | 7360 | 0.10 |
| 23 | Re:amaze | 6469 | 0.09 |
| 24 | Zoho Desk | 6465 | 0.09 |
| 25 | Workplace by Facebook | 6371 | 0.09 |
| 26 | Userlike Live Chat | 5700 | 0.08 |
| 27 | Zimbra | 4594 | 0.06 |
| 28 | LivePerson | 4566 | 0.06 |
| 29 | Genesys PureCloud | 3695 | 0.05 |
| 30 | Five9 | 3674 | 0.05 |
| 31 | Podio | 3120 | 0.04 |
| 32 | Provide Support | 3046 | 0.04 |
| 33 | Front | 2791 | 0.04 |
| 34 | SnapEngage | 2462 | 0.03 |
| 35 | Chaport | 2156 | 0.03 |
| 36 | Comm100 Live Chat | 2154 | 0.03 |
| 37 | Jive | 1845 | 0.03 |
| 38 | CallPage | 1696 | 0.02 |
| 39 | Kayako | 1536 | 0.02 |
| 40 | Beekeeper | 1425 | 0.02 |
| 41 | HipChat | 1212 | 0.02 |
| 42 | HelpCrunch | 1180 | 0.02 |
| 43 | Rocket.Chat | 1111 | 0.02 |
| 44 | Helpshift | 1048 | 0.01 |
| 45 | LiveHelpNow | 978 | 0.01 |
| 46 | Topi | 959 | 0.01 |
| 47 | Zoho Meeting | 845 | 0.01 |
| 48 | Chatlio | 814 | 0.01 |
| 49 | OnePlace | 769 | 0.01 |
| 50 | Mattermost | 729 | 0.01 |
| 51 | inSided | 686 | 0.01 |
| 52 | HappyFox Chat | 664 | 0.01 |
| 53 | Nextiva | 645 | 0.01 |
| 54 | RumbleTalk | 511 | 0.01 |
| 55 | iAdvize | 475 | 0.01 |
| 56 | Velaro | 462 | 0.01 |
| 57 | WhosOn | 309 | 0.00 |
| 58 | SendBird | 298 | 0.00 |
| 59 | Subiz | 281 | 0.00 |
| 60 | Zoho Connect | 272 | 0.00 |
| 61 | LiveCall | 260 | 0.00 |
| 62 | SAP Jam | 241 | 0.00 |
| 63 | REVE Chat | 221 | 0.00 |
| 64 | Heymarket | 221 | 0.00 |
| 65 | ProProfs Chat | 197 | 0.00 |
| 66 | TextUs | 158 | 0.00 |
| 67 | Glip | 136 | 0.00 |
| 68 | Zingle | 117 | 0.00 |
| 69 | Onstream Webinars | 112 | 0.00 |
| 70 | Elium | 111 | 0.00 |
| 71 | Wix Answers | 101 | 0.00 |
| 72 | Noodle | 101 | 0.00 |
| 73 | UJET | 101 | 0.00 |
| 74 | JivoChat | 92 | 0.00 |
| 75 | eXo Platform | 87 | 0.00 |
| 76 | Zoho Cliq | 82 | 0.00 |
| 77 | LiveHelp | 72 | 0.00 |
| 78 | AsisteClick | 67 | 0.00 |
| 79 | Wire | 57 | 0.00 |
| 80 | Clinked | 53 | 0.00 |
| 81 | Bold360 | 51 | 0.00 |
| 82 | Chat Outsource | 50 | 0.00 |
| 83 | Solvemate | 48 | 0.00 |
| 84 | Hall | 48 | 0.00 |
| 85 | ChatWork | 44 | 0.00 |
| 86 | Hibox | 42 | 0.00 |
| 87 | Zyncro | 34 | 0.00 |
| 88 | Diligent Messenger | 29 | 0.00 |
| 89 | Taskworld | 22 | 0.00 |
| 90 | Whisbi | 22 | 0.00 |
| 91 | Acquire | 21 | 0.00 |
| 92 | Stride | 21 | 0.00 |
| 93 | HelpOnClick Live Chat Software | 19 | 0.00 |
| 94 | Nefsis | 17 | 0.00 |
| 95 | Communifire | 14 | 0.00 |
| 96 | Azendoo | 13 | 0.00 |
| 97 | Adsoup Sales | 13 | 0.00 |
| 98 | Fleep | 13 | 0.00 |
| 99 | TeamWox | 11 | 0.00 |
| 100 | NABD System | 9 | 0.00 |
| 101 | Acobot | 9 | 0.00 |
| 102 | Quire | 7 | 0.00 |
| 103 | Team on the Run | 6 | 0.00 |
| 104 | PlanDone | 5 | 0.00 |
| 105 | giosg Live Chat | 5 | 0.00 |
| 106 | Flock - Helloflock.com | 5 | 0.00 |
| 107 | Callmaker | 5 | 0.00 |
| 108 | Chatfuel | 5 | 0.00 |
| 109 | Sellsy Teamwork | 5 | 0.00 |
| 110 | Responcierge | 4 | 0.00 |
| 111 | SnapComms | 4 | 0.00 |
| 112 | Workhive | 4 | 0.00 |
| 113 | EasyGrouper | 4 | 0.00 |
| 114 | Quiq Messaging | 3 | 0.00 |
| 115 | Powermemo | 3 | 0.00 |
| 116 | CD Messenger | 2 | 0.00 |
| 117 | MOOVIA | 2 | 0.00 |
| 118 | Minsh | 2 | 0.00 |
| 119 | Bolste | 2 | 0.00 |
| 120 | cingo.me | 2 | 0.00 |
| 121 | viCloning | 2 | 0.00 |
| 122 | Cingo | 2 | 0.00 |
FAQ
Find answers to the most often asked questions by users.
Who are the top Instant Messaging And Chat software market leaders?
Top leaders in the category for Instant Messaging And Chat software are G Suite, Slack, Zoho Mail. Here, you can view a full list of Instant Messaging And Chat tools in the market.
How many companies use Instant Messaging And Chat software these days?
Which company has the most significant market share in the Instant Messaging And Chat software space?
What are the top industries that usually use Instant Messaging And Chat softwares?
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