Instant Messaging And Chat
Gain market share and customer base information about the top Instant Messaging And Chat software. Check out our list of Instant Messaging And Chat Software, analyze them by marketshare, region, company size along with information about competitors, prospects, tech stacks, funding information, contract renewal dates and more.
121
Technologies Tracked
6948727
Companies Tracked
Categories related to Instant Messaging And Chat
Top 5 Instant Messaging And Chat technologies in 2026
Over 6948727 companies are using Instant Messaging And Chat tools. G Suite with 75.37% market share (5237409 customers), Slack with 8.59% market share (597036 customers), Zoho Mail with 2.96% market share (205362 customers).
Instant Messaging And Chat Customers by Employee Size
The majority of Instant Messaging And Chat category falls in the company size of 0 - 9 employees (3726818 companies), 20 - 49 employees (1490669 companies), 100 - 249 employees (604148 companies).
Employee Size
Instant Messaging And Chat Customers by Geography
Companies using Instant Messaging And Chat technology software are majorly from the United States with 3226449 (59.77%), United Kingdom with 461906 (8.56%), India with 306336 (5.67%) customers respectively.
Customers
Sign up for 6sense Revenue AI™ to get FREE verified B2B contact data.
Sign Up
Instant Messaging And Chat Customers by Industry
Top industries that use Instant Messaging And Chat for Marketing (48009), Digital Marketing (34582), Social Media (31971).
Customers
Market Share for Top Instant Messaging And Chat Technologies
Analyze the market share of popular Instant Messaging And Chat technologies along with information about competitors, prospects, tech stacks, funding information, contract renewal dates and more
Ranking | Technology | Customers | Market share(Est.)(%) |
|---|---|---|---|
| 1 | G Suite | 5237409 | 75.37 |
| 2 | Slack | 597036 | 8.59 |
| 3 | Zoho Mail | 205362 | 2.96 |
| 4 | Zendesk | 186183 | 2.68 |
| 5 | Intercom | 165242 | 2.38 |
| 6 | Tidio | 76828 | 1.11 |
| 7 | Microsoft Teams | 75188 | 1.08 |
| 8 | Snapchat | 51079 | 0.74 |
| 9 | Skype | 39798 | 0.57 |
| 10 | Crisp | 39171 | 0.56 |
| 11 | LiveChat | 34720 | 0.50 |
| 12 | Zoho SalesIQ | 34417 | 0.50 |
| 13 | Podium | 21466 | 0.31 |
| 14 | Smartsupp Live Chat | 20096 | 0.29 |
| 15 | GetSiteControl | 15833 | 0.23 |
| 16 | Salesforce Service Cloud | 12416 | 0.18 |
| 17 | Drift | 11740 | 0.17 |
| 18 | Freshchat | 10547 | 0.15 |
| 19 | Pure Chat | 10301 | 0.15 |
| 20 | Bitrix24 | 10006 | 0.14 |
| 21 | Skype for Business | 7850 | 0.11 |
| 22 | Re:amaze | 6927 | 0.10 |
| 23 | LiveAgent | 6894 | 0.10 |
| 24 | Zoho Desk | 6186 | 0.09 |
| 25 | Workplace by Facebook | 6033 | 0.09 |
| 26 | Userlike Live Chat | 5693 | 0.08 |
| 27 | Genesys PureCloud | 4877 | 0.07 |
| 28 | LivePerson | 4506 | 0.06 |
| 29 | Zimbra | 3864 | 0.06 |
| 30 | Five9 | 3426 | 0.05 |
| 31 | Provide Support | 3162 | 0.05 |
| 32 | Podio | 2872 | 0.04 |
| 33 | Front | 2713 | 0.04 |
| 34 | SnapEngage | 2324 | 0.03 |
| 35 | Chaport | 2098 | 0.03 |
| 36 | Comm100 Live Chat | 2065 | 0.03 |
| 37 | CallPage | 1644 | 0.02 |
| 38 | Jive | 1499 | 0.02 |
| 39 | Beekeeper | 1354 | 0.02 |
| 40 | Kayako | 1275 | 0.02 |
| 41 | HelpCrunch | 1184 | 0.02 |
| 42 | Rocket.Chat | 1068 | 0.02 |
| 43 | Helpshift | 1025 | 0.01 |
| 44 | LiveHelpNow | 969 | 0.01 |
| 45 | Topi | 957 | 0.01 |
| 46 | HipChat | 900 | 0.01 |
| 47 | Chatlio | 806 | 0.01 |
| 48 | OnePlace | 801 | 0.01 |
| 49 | inSided | 728 | 0.01 |
| 50 | Zoho Meeting | 712 | 0.01 |
| 51 | HappyFox Chat | 670 | 0.01 |
| 52 | Mattermost | 646 | 0.01 |
| 53 | RumbleTalk | 553 | 0.01 |
| 54 | Nextiva | 516 | 0.01 |
| 55 | iAdvize | 489 | 0.01 |
| 56 | Velaro | 436 | 0.01 |
| 57 | Subiz | 321 | 0.00 |
| 58 | WhosOn | 289 | 0.00 |
| 59 | Zoho Connect | 276 | 0.00 |
| 60 | LiveCall | 251 | 0.00 |
| 61 | SendBird | 249 | 0.00 |
| 62 | REVE Chat | 216 | 0.00 |
| 63 | Heymarket | 210 | 0.00 |
| 64 | SAP Jam | 207 | 0.00 |
| 65 | ProProfs Chat | 173 | 0.00 |
| 66 | TextUs | 145 | 0.00 |
| 67 | Elium | 113 | 0.00 |
| 68 | Glip | 110 | 0.00 |
| 69 | Onstream Webinars | 104 | 0.00 |
| 70 | Zingle | 103 | 0.00 |
| 71 | Noodle | 101 | 0.00 |
| 72 | Wix Answers | 95 | 0.00 |
| 73 | UJET | 86 | 0.00 |
| 74 | JivoChat | 86 | 0.00 |
| 75 | Zoho Cliq | 85 | 0.00 |
| 76 | eXo Platform | 84 | 0.00 |
| 77 | AsisteClick | 65 | 0.00 |
| 78 | Hall | 59 | 0.00 |
| 79 | LiveHelp | 58 | 0.00 |
| 80 | Wire | 55 | 0.00 |
| 81 | Solvemate | 53 | 0.00 |
| 82 | Chat Outsource | 52 | 0.00 |
| 83 | Hibox | 49 | 0.00 |
| 84 | Clinked | 45 | 0.00 |
| 85 | ChatWork | 43 | 0.00 |
| 86 | Bold360 | 40 | 0.00 |
| 87 | Zyncro | 35 | 0.00 |
| 88 | Taskworld | 34 | 0.00 |
| 89 | Diligent Messenger | 32 | 0.00 |
| 90 | Acquire | 19 | 0.00 |
| 91 | Nefsis | 17 | 0.00 |
| 92 | Adsoup Sales | 17 | 0.00 |
| 93 | Stride | 17 | 0.00 |
| 94 | Whisbi | 16 | 0.00 |
| 95 | Fleep | 14 | 0.00 |
| 96 | Communifire | 13 | 0.00 |
| 97 | Azendoo | 11 | 0.00 |
| 98 | TeamWox | 11 | 0.00 |
| 99 | Workhive | 11 | 0.00 |
| 100 | HelpOnClick Live Chat Software | 9 | 0.00 |
| 101 | NABD System | 9 | 0.00 |
| 102 | Acobot | 8 | 0.00 |
| 103 | Flock - Helloflock.com | 7 | 0.00 |
| 104 | MOOVIA | 6 | 0.00 |
| 105 | Quire | 6 | 0.00 |
| 106 | Callmaker | 5 | 0.00 |
| 107 | Bolste | 5 | 0.00 |
| 108 | PlanDone | 4 | 0.00 |
| 109 | giosg Live Chat | 4 | 0.00 |
| 110 | Responcierge | 4 | 0.00 |
| 111 | Team on the Run | 4 | 0.00 |
| 112 | Sellsy Teamwork | 4 | 0.00 |
| 113 | Powermemo | 4 | 0.00 |
| 114 | Quiq Messaging | 3 | 0.00 |
| 115 | viCloning | 3 | 0.00 |
| 116 | CD Messenger | 2 | 0.00 |
| 117 | Minsh | 2 | 0.00 |
| 118 | SnapComms | 2 | 0.00 |
| 119 | cingo.me | 2 | 0.00 |
| 120 | Chatfuel | 2 | 0.00 |
| 121 | Cingo | 2 | 0.00 |
FAQ
Find answers to the most often asked questions by users.
Who are the top Instant Messaging And Chat software market leaders?
Top leaders in the category for Instant Messaging And Chat software are G Suite, Slack, Zoho Mail. Here, you can view a full list of Instant Messaging And Chat tools in the market.
How many companies use Instant Messaging And Chat software these days?
Which company has the most significant market share in the Instant Messaging And Chat software space?
What are the top industries that usually use Instant Messaging And Chat softwares?
Choose Technologies to compare
Popular Comparisons
6Sense Chrome Extension
Save time researching your prospects
Get FREE, verified contact data, including emails from any website or right from Linkedin. Find decision-makers faster and customize your outreach.
Install Now
Get instant access to B2B contact data across the web
Sign Up Today
