Question 1

What are the different markets in which
        SherpaDesk and
        Zoho Desk compete against each other?

Accepted Answer

SherpaDesk and
        Zoho Desk compete against each other in
        the Helpdesk Tools, Contact Center, Customer Engagement, Customer Experience, Instant Messaging And Chat.

Question 2

How does the market share of
        SherpaDesk
        and Zoho Desk compare in the
        Helpdesk Tools market?

Accepted Answer

In the Helpdesk Tools market,
        SherpaDesk has a
        7.72%
        market share in comparison to
        Zoho Desk’s
        7.18%.
        Since it has a better market share coverage,
        SherpaDesk holds the
        4th
        spot in 6sense's Market Share Ranking Index for
        the Helpdesk Tools category, while
        Zoho Desk holds the
        5th spot.

Question 3

How many customers are acquired by
        SherpaDesk and
        Zoho Desk in the
        Helpdesk Tools segment?

Accepted Answer

SherpaDesk has
        5,637 customers and
        Zoho Desk has
        5,243 customers in the
        Helpdesk Tools
        segment. SherpaDesk has
        394 more customers than
        Zoho Desk in this category.

Question 4

What are the countries in which
        SherpaDesk and
        Zoho Desk has more customers?

Accepted Answer

SherpaDesk has more customers in United States, United Kingdom and Germany.
Zoho Desk has more customers in United States, India and Australia.

SherpaDesk Vs Zoho Desk : In-Depth Comparison

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Comparing the customer bases of SherpaDesk and Zoho Desk

Comparing the market share of SherpaDesk and Zoho Desk

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