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Zoho Desk

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ZOHO Corporation is the business, network, and IT infrastructure management applications and software maintenance and support services for enterprise ...Read more

Helpdesk Tools
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Market Share of Zoho Desk

Current Customer(s)

6045

Market Share (Est.)

6.59%

Ranking

#5

Top Competitors and Alternatives of Zoho Desk

The top three of Zoho Desk’s competitors in the Helpdesk Tools category are Gorgias with 15.65%, SherpaDesk with 13.62%, Help Scout with 9.35% market share.

TechnologyDomainsMarket Share (Est.)Versus page
Gorgias1435615.65%Zoho Desk vs Gorgias
SherpaDesk1249813.62%Zoho Desk vs SherpaDesk
Help Scout85849.35%Zoho Desk vs Help Scout
LiveAgent69187.54%Zoho Desk vs LiveAgent
ConnectWise53595.84%Zoho Desk vs ConnectWise
osTicket41224.49%Zoho Desk vs osTicket
OTRS35373.85%Zoho Desk vs OTRS
Spiceworks Help Desk25622.79%Zoho Desk vs Spiceworks Help Desk
Front25152.74%Zoho Desk vs Front
Agent.ai22262.43%Zoho Desk vs Agent.ai
Chaport Live Chat18552.02%Zoho Desk vs Chaport Live Chat
Oracle Service Cloud (formerly RightNow)17881.95%Zoho Desk vs Oracle Service Cloud (formerly RightNow)
Kayako15561.70%Zoho Desk vs Kayako
ManageEngine ServiceDesk Plus11961.30%Zoho Desk vs ManageEngine ServiceDesk Plus
SupportSystem11711.28%Zoho Desk vs SupportSystem
Helpshift10851.18%Zoho Desk vs Helpshift
HappyFox9951.08%Zoho Desk vs HappyFox
LiveHelpNow9651.05%Zoho Desk vs LiveHelpNow
GrooveHQ8200.89%Zoho Desk vs GrooveHQ
HelpSite7960.87%Zoho Desk vs HelpSite
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Popular Comparisons

Top Competitors and Alternatives of Zoho Desk

The top three of Zoho Desk’s competitors in the Helpdesk Tools category are Gorgias with 15.65%, SherpaDesk with 13.62%, Help Scout with 9.35% market share.

Zoho Desk vs Gorgias

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Zoho Desk vs SherpaDesk

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Zoho Desk vs Help Scout

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Zoho Desk vs LiveAgent

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Zoho Desk vs ConnectWise

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Zoho Desk vs osTicket

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Zoho Desk vs OTRS

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Zoho Desk vs Spiceworks Help Desk

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Customers of Zoho Desk

Around the world in 2025, over 6044 companies have started using Zoho Desk as Helpdesk Tools tool.

CustomersEmployee RangeCityRegionCountrySocial Links
McDonald's10,000+ChicagoIllinoisUnited States
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King's Health Partners10,000+LondonEnglandUnited Kingdom
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Concentrix Corporation10,000+NewarkCaliforniaUnited States
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Genpact10,000+New York CityNew YorkUnited States
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Swiggy10,000+BengaluruKarnatakaIndia
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Coou10,000+AwkaAnambraNigeria
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Tata Technologies10,000+PuneMaharashtraIndia
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Atos10,000+BezonsIle-de-FranceFrance
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ModSquad10,000+SacramentoCaliforniaUnited States
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Insight Global10,000+AtlantaGeorgiaUnited States
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Zoho Desk Customers by Products and Services

The top three products and services offering customers that use Zoho Desk for Helpdesk Tools are Crm (92), Software (79), Saas (77).

Customers

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Zoho Desk Customers by Employee Size

The majority of Zoho Desk's customers for the helpdesk-tools category fall in the company size of 20 - 49 employees (2038 companies), 0 - 9 employees (1890 companies), 100 - 249 employees (1021 companies).

Employee Size

Zoho Desk Customers by Geography

The top three geographies of Zoho Desk for helpdesk-tools are the United States with 2667(56.25%), India with 494(10.42%), Canada with 357(7.53%) customers respectively.

Customers

Employees of Zoho Desk

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Also see other Products/Services by Zoho Desk in:

Knowledge Management
Customer Engagement
Contact Center
Instant Messaging And Chat
Helpdesk Tools

FAQ

Find answers to the most often asked questions by users.

Who are the top Zoho Desk competitors?

Zoho Desk’s Top competitors in the helpdesk-tools category are Gorgias, SherpaDesk, Help Scout. You can view a full list of Zoho Desk competitors here. 6sense uses advanced data mining and AI algorithms to track customers and competitors of Zoho Desk and 40,000 other technologies on the internet. You can also compare Zoho Desk and its feature with top competitors here : Zoho Desk vs Gorgias Zoho Desk vs SherpaDesk Zoho Desk vs Help Scout.

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What is Zoho Desk customer distribution based on company size?

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What is Zoho Desk market share in the helpdesk-tools?

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What are the top countries that use Zoho Desk?

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What are the top industries that use Zoho Desk?

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