Zoho Desk
ZOHO Corporation is the business, network, and IT infrastructure management applications and software maintenance and support services for enterprise ...Read more
Market Share of Zoho Desk
Current Customer(s)
6045
Market Share (Est.)
6.59%
Ranking
#5
Top Competitors and Alternatives of Zoho Desk
The top three of Zoho Desk’s competitors in the Helpdesk Tools category are Gorgias with 15.65%, SherpaDesk with 13.62%, Help Scout with 9.35% market share.
| Technology | Domains | Market Share (Est.) | Versus page |
|---|---|---|---|
| Gorgias | 14356 | 15.65% | Zoho Desk vs Gorgias |
| SherpaDesk | 12498 | 13.62% | Zoho Desk vs SherpaDesk |
| Help Scout | 8584 | 9.35% | Zoho Desk vs Help Scout |
| LiveAgent | 6918 | 7.54% | Zoho Desk vs LiveAgent |
| ConnectWise | 5359 | 5.84% | Zoho Desk vs ConnectWise |
| osTicket | 4122 | 4.49% | Zoho Desk vs osTicket |
| OTRS | 3537 | 3.85% | Zoho Desk vs OTRS |
| Spiceworks Help Desk | 2562 | 2.79% | Zoho Desk vs Spiceworks Help Desk |
| Front | 2515 | 2.74% | Zoho Desk vs Front |
| Agent.ai | 2226 | 2.43% | Zoho Desk vs Agent.ai |
| Chaport Live Chat | 1855 | 2.02% | Zoho Desk vs Chaport Live Chat |
| Oracle Service Cloud (formerly RightNow) | 1788 | 1.95% | Zoho Desk vs Oracle Service Cloud (formerly RightNow) |
| Kayako | 1556 | 1.70% | Zoho Desk vs Kayako |
| ManageEngine ServiceDesk Plus | 1196 | 1.30% | Zoho Desk vs ManageEngine ServiceDesk Plus |
| SupportSystem | 1171 | 1.28% | Zoho Desk vs SupportSystem |
| Helpshift | 1085 | 1.18% | Zoho Desk vs Helpshift |
| HappyFox | 995 | 1.08% | Zoho Desk vs HappyFox |
| LiveHelpNow | 965 | 1.05% | Zoho Desk vs LiveHelpNow |
| GrooveHQ | 820 | 0.89% | Zoho Desk vs GrooveHQ |
| HelpSite | 796 | 0.87% | Zoho Desk vs HelpSite |
Popular Comparisons
Top Competitors and Alternatives of Zoho Desk
The top three of Zoho Desk’s competitors in the Helpdesk Tools category are Gorgias with 15.65%, SherpaDesk with 13.62%, Help Scout with 9.35% market share.
Zoho Desk vs Gorgias
Zoho Desk vs SherpaDesk
Zoho Desk vs Help Scout
Zoho Desk vs LiveAgent
Zoho Desk vs ConnectWise
Zoho Desk vs osTicket
Zoho Desk vs OTRS
Zoho Desk vs Spiceworks Help Desk
Customers of Zoho Desk
Around the world in 2025, over 6044 companies have started using Zoho Desk as Helpdesk Tools tool.
| Customers | Employee Range | City | Region | Country | Social Links |
|---|---|---|---|---|---|
| McDonald's | 10,000+ | Chicago | Illinois | United States |     |
| King's Health Partners | 10,000+ | London | England | United Kingdom | |
| Concentrix Corporation | 10,000+ | Newark | California | United States | |
| Genpact | 10,000+ | New York City | New York | United States | |
| Swiggy | 10,000+ | Bengaluru | Karnataka | India | |
| Coou | 10,000+ | Awka | Anambra | Nigeria | |
| Tata Technologies | 10,000+ | Pune | Maharashtra | India | |
| Atos | 10,000+ | Bezons | Ile-de-France | France | |
| ModSquad | 10,000+ | Sacramento | California | United States | |
| Insight Global | 10,000+ | Atlanta | Georgia | United States | |
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Zoho Desk Customers by Products and Services
The top three products and services offering customers that use Zoho Desk for Helpdesk Tools are Crm (92), Software (79), Saas (77).
Customers
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Zoho Desk Customers by Employee Size
The majority of Zoho Desk's customers for the helpdesk-tools category fall in the company size of 20 - 49 employees (2038 companies), 0 - 9 employees (1890 companies), 100 - 249 employees (1021 companies).
Employee Size
Zoho Desk Customers by Geography
The top three geographies of Zoho Desk for helpdesk-tools are the United States with 2667(56.25%), India with 494(10.42%), Canada with 357(7.53%) customers respectively.
Customers
Employees of Zoho Desk
Also see other Products/Services by Zoho Desk in:
FAQ
Find answers to the most often asked questions by users.
Who are the top Zoho Desk competitors?
Zoho Desk’s Top competitors in the helpdesk-tools category are Gorgias, SherpaDesk, Help Scout. You can view a full list of Zoho Desk competitors here. 6sense uses advanced data mining and AI algorithms to track customers and competitors of Zoho Desk and 40,000 other technologies on the internet. You can also compare Zoho Desk and its feature with top competitors here : Zoho Desk vs Gorgias Zoho Desk vs SherpaDesk Zoho Desk vs Help Scout.
What is Zoho Desk customer distribution based on company size?
What is Zoho Desk market share in the helpdesk-tools?
What are the top countries that use Zoho Desk?
What are the top industries that use Zoho Desk?
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