Question 1

What are the different markets in which
        osTicket and
        Web Help Desk compete against each other?

Accepted Answer

osTicket and
        Web Help Desk compete against each other in
        the Help Desk And Ticketing, Helpdesk Tools.

Question 2

How does the market share of
        osTicket
        and Web Help Desk compare in the
        Helpdesk Tools market?

Accepted Answer

In the Helpdesk Tools market,
        osTicket has a
        5.31%
        market share in comparison to
        Web Help Desk’s
        0.77%.
        Since it has a better market share coverage,
        osTicket holds the
        7th
        spot in 6sense's Market Share Ranking Index for
        the Helpdesk Tools category, while
        Web Help Desk holds the
        26th spot.

Question 3

How many customers are acquired by
        osTicket and
        Web Help Desk in the
        Helpdesk Tools segment?

Accepted Answer

osTicket has
        4,090 customers and
        Web Help Desk has
        597 customers in the
        Helpdesk Tools
        segment. osTicket has
        3493 more customers than
        Web Help Desk in this category.

Question 4

What are the countries in which
        osTicket and
        Web Help Desk has more customers?

Accepted Answer

osTicket has more customers in United States, Italy and Germany.
Web Help Desk has more customers in United States, United Kingdom and Canada.

osTicket Vs Web Help Desk : In-Depth Comparison

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Comparing the customer bases of osTicket and Web Help Desk

Comparing the market share of osTicket and Web Help Desk

Compare osTicket vs Web Help Desk customers by geography

Customer Movements for this month

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