Question 1

What are the different markets in which
        Help Scout and
        Web Help Desk compete against each other?

Accepted Answer

Help Scout and
        Web Help Desk compete against each other in
        the Help Desk And Ticketing, Helpdesk Tools.

Question 2

How does the market share of
        Help Scout
        and Web Help Desk compare in the
        Helpdesk Tools market?

Accepted Answer

In the Helpdesk Tools market,
        Help Scout has a
        11.15%
        market share in comparison to
        Web Help Desk’s
        0.61%.
        Since it has a better market share coverage,
        Help Scout holds the
        2nd
        spot in 6sense's Market Share Ranking Index for
        the Helpdesk Tools category, while
        Web Help Desk holds the
        28th spot.

Question 3

How many customers are acquired by
        Help Scout and
        Web Help Desk in the
        Helpdesk Tools segment?

Accepted Answer

Help Scout has
        8,137 customers and
        Web Help Desk has
        446 customers in the
        Helpdesk Tools
        segment. Help Scout has
        7691 more customers than
        Web Help Desk in this category.

Question 4

What are the countries in which
        Help Scout and
        Web Help Desk has more customers?

Accepted Answer

Help Scout has more customers in United States, United Kingdom and Canada.
Web Help Desk has more customers in United States, United Kingdom and Canada.

Help Scout Vs Web Help Desk : In-Depth Comparison

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Comparing the customer bases of Help Scout and Web Help Desk

Comparing the market share of Help Scout and Web Help Desk

Compare Help Scout vs Web Help Desk customers by geography

Customer Movements for this month

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