Question 1

What are the different markets in which
        GrooveHQ and
        Web Help Desk compete against each other?

Accepted Answer

GrooveHQ and
        Web Help Desk compete against each other in
        the Help Desk And Ticketing, Helpdesk Tools, Virtual Mailboxes.

Question 2

How does the market share of
        GrooveHQ
        and Web Help Desk compare in the
        Helpdesk Tools market?

Accepted Answer

In the Helpdesk Tools market,
        GrooveHQ has a
        1.06%
        market share in comparison to
        Web Help Desk’s
        0.77%.
        Since it has a better market share coverage,
        GrooveHQ holds the
        17th
        spot in 6sense's Market Share Ranking Index for
        the Helpdesk Tools category, while
        Web Help Desk holds the
        26th spot.

Question 3

How many customers are acquired by
        GrooveHQ and
        Web Help Desk in the
        Helpdesk Tools segment?

Accepted Answer

GrooveHQ has
        817 customers and
        Web Help Desk has
        597 customers in the
        Helpdesk Tools
        segment. GrooveHQ has
        220 more customers than
        Web Help Desk in this category.

Question 4

What are the countries in which
        GrooveHQ and
        Web Help Desk has more customers?

Accepted Answer

GrooveHQ has more customers in United States, United Kingdom and Canada.
Web Help Desk has more customers in United States, United Kingdom and Canada.

GrooveHQ Vs Web Help Desk : In-Depth Comparison

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Comparing the customer bases of GrooveHQ and Web Help Desk

Comparing the market share of GrooveHQ and Web Help Desk

Compare GrooveHQ vs Web Help Desk customers by geography

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