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Web Help Desk

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Web Help Desk is a help desk ticketing and IT asset management software.

Help Desk And Ticketing
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Market Share of Web Help Desk

Current Customer(s)

393

Market Share (Est.)

0.50%

Ranking

#28

Top Competitors and Alternatives of Web Help Desk

The top three of Web Help Desk’s competitors in the Help Desk And Ticketing category are Gorgias with 17.84%, SherpaDesk with 15.79%, Help Scout with 10.65% market share.

TechnologyDomainsMarket Share (Est.)Versus page
Gorgias1407317.84%Web Help Desk vs Gorgias
SherpaDesk1245515.79%Web Help Desk vs SherpaDesk
Help Scout840310.65%Web Help Desk vs Help Scout
LiveAgent65378.29%Web Help Desk vs LiveAgent
Zoho Desk51906.58%Web Help Desk vs Zoho Desk
osTicket36864.67%Web Help Desk vs osTicket
ConnectWise29473.74%Web Help Desk vs ConnectWise
Front21152.68%Web Help Desk vs Front
Spiceworks Help Desk18972.41%Web Help Desk vs Spiceworks Help Desk
Chaport Live Chat18542.35%Web Help Desk vs Chaport Live Chat
Oracle Service Cloud (formerly RightNow)14681.86%Web Help Desk vs Oracle Service Cloud (formerly RightNow)
OTRS14351.82%Web Help Desk vs OTRS
Agent.ai12601.60%Web Help Desk vs Agent.ai
SupportSystem11271.43%Web Help Desk vs SupportSystem
Kayako10871.38%Web Help Desk vs Kayako
Helpshift10011.27%Web Help Desk vs Helpshift
LiveHelpNow9521.21%Web Help Desk vs LiveHelpNow
HappyFox9181.16%Web Help Desk vs HappyFox
GrooveHQ8131.03%Web Help Desk vs GrooveHQ
HelpSite7820.99%Web Help Desk vs HelpSite
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Popular Comparisons

Top Competitors and Alternatives of Web Help Desk

The top three of Web Help Desk’s competitors in the Help Desk And Ticketing category are Gorgias with 17.84%, SherpaDesk with 15.79%, Help Scout with 10.65% market share.

Web Help Desk vs Gorgias

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Web Help Desk vs SherpaDesk

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Web Help Desk vs Help Scout

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Web Help Desk vs LiveAgent

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Web Help Desk vs Zoho Desk

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Web Help Desk vs osTicket

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Web Help Desk vs ConnectWise

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Web Help Desk vs Front

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Customers of Web Help Desk

Around the world in 2025, over 393 companies have started using Web Help Desk as Help Desk And Ticketing tool.

CustomersEmployee RangeCityRegionCountrySocial Links
IBM10,000+ArmonkNew YorkUnited States
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University Of Maryland10,000+College ParkMarylandUnited States
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Yale University10,000+New HavenConnecticutUnited States
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Long & Foster Real Estate10,000+ChantillyVirginiaUnited States
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University Health Network10,000+TorontoOntarioCanada
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OCP Group10,000+CasablancaCasablanca-SettatMorocco
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Insight Global10,000+AtlantaGeorgiaUnited States
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University Of Wisconsin10,000+MadisonWisconsinUnited States
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Iowa State University10,000+AmesIowaUnited States
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Global Village10,000+DubaiDubaiUnited Arab Emirates
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Web Help Desk Customers by Products and Services

The top three products and services offering customers that use Web Help Desk for Help Desk And Ticketing are Online Learning (32), Continuing Education (29), Student Services (21).

Customers

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Web Help Desk Customers by Employee Size

The majority of Web Help Desk's customers for the helpdesk-tools category fall in the company size of 1,000 - 4,999 employees (85 companies), 10,000+ employees (69 companies), 500 - 999 employees (68 companies).

Employee Size

Web Help Desk Customers by Geography

The top three geographies of Web Help Desk for helpdesk-tools are the United States with 301(82.24%), United Kingdom with 20(5.46%), Canada with 15(4.10%) customers respectively.

Customers

Employees of Web Help Desk

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Also see other Products/Services by Web Help Desk in:

Help Desk And Ticketing

FAQ

Find answers to the most often asked questions by users.

Who are the top Web Help Desk competitors?

Web Help Desk’s Top competitors in the helpdesk-tools category are Gorgias, SherpaDesk, Help Scout. You can view a full list of Web Help Desk competitors here. 6sense uses advanced data mining and AI algorithms to track customers and competitors of Web Help Desk and 40,000 other technologies on the internet. You can also compare Web Help Desk and its feature with top competitors here : Web Help Desk vs Gorgias Web Help Desk vs SherpaDesk Web Help Desk vs Help Scout.

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What is Web Help Desk customer distribution based on company size?

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What is Web Help Desk market share in the helpdesk-tools?

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What are the top countries that use Web Help Desk?

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What are the top industries that use Web Help Desk?

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