Question 1

What are the different markets in which
        Gorgias and
        UseResponse compete against each other?

Accepted Answer

Gorgias and
        UseResponse compete against each other in
        the Helpdesk Tools, Communication, Idea Management, Knowledge Management.

Question 2

How does the market share of
        Gorgias
        and UseResponse compare in the
        Helpdesk Tools market?

Accepted Answer

In the Helpdesk Tools market,
        Gorgias has a
        16.11%
        market share in comparison to
        UseResponse’s
        0.20%.
        Since it has a better market share coverage,
        Gorgias holds the
        1st
        spot in 6sense's Market Share Ranking Index for
        the Helpdesk Tools category, while
        UseResponse holds the
        44th spot.

Question 3

How many customers are acquired by
        Gorgias and
        UseResponse in the
        Helpdesk Tools segment?

Accepted Answer

Gorgias has
        11,745 customers and
        UseResponse has
        149 customers in the
        Helpdesk Tools
        segment. Gorgias has
        11596 more customers than
        UseResponse in this category.

Question 4

What are the countries in which
        Gorgias and
        UseResponse has more customers?

Accepted Answer

Gorgias has more customers in United States, Australia and United Kingdom.
UseResponse has more customers in United States, United Kingdom and India.

Gorgias Vs UseResponse : In-Depth Comparison

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Comparing the market share of Gorgias and UseResponse

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