Question 1

What are the different markets in which
        LiveAgent and
        TeamSupport compete against each other?

Accepted Answer

LiveAgent and
        TeamSupport compete against each other in
        the Customer Experience, Helpdesk Tools, Contact Center, Instant Messaging And Chat, Knowledge Management.

Question 2

How does the market share of
        LiveAgent
        and TeamSupport compare in the
        Helpdesk Tools market?

Accepted Answer

In the Helpdesk Tools market,
        LiveAgent has a
        9.80%
        market share in comparison to
        TeamSupport’s
        0.78%.
        Since it has a better market share coverage,
        LiveAgent holds the
        3rd
        spot in 6sense's Market Share Ranking Index for
        the Helpdesk Tools category, while
        TeamSupport holds the
        25th spot.

Question 3

How many customers are acquired by
        LiveAgent and
        TeamSupport in the
        Helpdesk Tools segment?

Accepted Answer

LiveAgent has
        7,556 customers and
        TeamSupport has
        598 customers in the
        Helpdesk Tools
        segment. LiveAgent has
        6958 more customers than
        TeamSupport in this category.

Question 4

What are the countries in which
        LiveAgent and
        TeamSupport has more customers?

Accepted Answer

LiveAgent has more customers in United States, United Kingdom and Australia.
TeamSupport has more customers in United States, United Kingdom and Canada.

LiveAgent Vs TeamSupport : In-Depth Comparison

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Comparing the customer bases of LiveAgent and TeamSupport

Comparing the market share of LiveAgent and TeamSupport

Compare LiveAgent vs TeamSupport customers by geography

Customer Movements for this month

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