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Support Incident Tracker (SiT)

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Support Incident Tracker is an Open Source (GPL) web based application which uses PHP & MySQL for tracking technical support calls & e-mails

Help Desk And Ticketing
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Market Share of Support Incident Tracker (SiT)

Current Customer(s)

9

Market Share (Est.)

0.01%

Ranking

#83

Top Competitors and Alternatives of Support Incident Tracker (SiT)

The top three of Support Incident Tracker (SiT)’s competitors in the Help Desk And Ticketing category are Gorgias with 15.94%, Help Scout with 11.15%, LiveAgent with 10.42% market share.

TechnologyDomainsMarket Share (Est.)Versus page
Gorgias1163615.94%Support Incident Tracker (SiT) vs Gorgias
Help Scout813711.15%Support Incident Tracker (SiT) vs Help Scout
LiveAgent760910.42%Support Incident Tracker (SiT) vs LiveAgent
SherpaDesk56377.72%Support Incident Tracker (SiT) vs SherpaDesk
Zoho Desk52437.18%Support Incident Tracker (SiT) vs Zoho Desk
osTicket39265.38%Support Incident Tracker (SiT) vs osTicket
ConnectWise37655.16%Support Incident Tracker (SiT) vs ConnectWise
Spiceworks Help Desk21772.98%Support Incident Tracker (SiT) vs Spiceworks Help Desk
Front21132.89%Support Incident Tracker (SiT) vs Front
Oracle Service Cloud (formerly RightNow)19932.73%Support Incident Tracker (SiT) vs Oracle Service Cloud (formerly RightNow)
OTRS17632.42%Support Incident Tracker (SiT) vs OTRS
Chaport Live Chat15662.15%Support Incident Tracker (SiT) vs Chaport Live Chat
LiveHelpNow12411.70%Support Incident Tracker (SiT) vs LiveHelpNow
Kayako12191.67%Support Incident Tracker (SiT) vs Kayako
Helpshift10931.50%Support Incident Tracker (SiT) vs Helpshift
HappyFox10161.39%Support Incident Tracker (SiT) vs HappyFox
GrooveHQ8141.12%Support Incident Tracker (SiT) vs GrooveHQ
HelpSite8111.11%Support Incident Tracker (SiT) vs HelpSite
SupportSystem7841.07%Support Incident Tracker (SiT) vs SupportSystem
ManageEngine ServiceDesk Plus6880.94%Support Incident Tracker (SiT) vs ManageEngine ServiceDesk Plus
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Popular Comparisons

Top Competitors and Alternatives of Support Incident Tracker (SiT)

The top three of Support Incident Tracker (SiT)’s competitors in the Help Desk And Ticketing category are Gorgias with 15.94%, Help Scout with 11.15%, LiveAgent with 10.42% market share.

Support Incident Tracker (SiT) vs Gorgias

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Support Incident Tracker (SiT) vs Help Scout

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Support Incident Tracker (SiT) vs LiveAgent

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Support Incident Tracker (SiT) vs SherpaDesk

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Support Incident Tracker (SiT) vs Zoho Desk

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Support Incident Tracker (SiT) vs osTicket

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Support Incident Tracker (SiT) vs ConnectWise

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Support Incident Tracker (SiT) vs Spiceworks Help Desk

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Customers of Support Incident Tracker (SiT)

Around the world in 2024, over 9 companies have started using Support Incident Tracker (SiT) as Help Desk And Ticketing tool.

CustomersEmployee RangeCityRegionCountrySocial Links
InMotion Hosting250 - 499Virginia BeachVirginiaUnited States
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Pace Computer LLC20 - 49BethlehemPennsylvaniaUnited States
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TurnKey GNU / Linux0 - 9Ra'ananaCentral DistrictIsrael
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RGB Web Tech - Web Design & Development Company0 - 9ChandigarhChandigarhIndia
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Byte Dealers S.L.0 - 9Spain
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HEXASYSTEME0 - 9Tignieu-JameyzieuAuvergne-Rhone-AlpesFrance
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Munro SystemsMadridMadridSpain
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TECHSCAPETangerangBantenIndonesia
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JS ONE TECHNOLOGY SDN BHD10 - 19George TownPenangMalaysia
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Support Incident Tracker (SiT) Customers by Products and Services

The top three products and services offering customers that use Support Incident Tracker (SiT) for Help Desk And Ticketing are Etc. (2), Graphic Design (2), Software Integration (1).

Customers

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Support Incident Tracker (SiT) Customers by Employee Size

The majority of Support Incident Tracker (SiT)'s customers for the helpdesk-tools category fall in the company size of 0 - 9 employees (4 companies), 250 - 499 employees (1 companies), 20 - 49 employees (1 companies).

Employee Size

Support Incident Tracker (SiT) Customers by Geography

The top three geographies of Support Incident Tracker (SiT) for helpdesk-tools are the United States with 2(22.22%), Spain with 2(22.22%), India with 1(11.11%) customers respectively.

Customers

Employees of Support Incident Tracker (SiT)

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Also see other Products/Services by Support Incident Tracker (SiT) in:

Help Desk And Ticketing

FAQ

Find answers to the most often asked questions by users.

Who are the top Support Incident Tracker (SiT) competitors?

Support Incident Tracker (SiT)’s Top competitors in the helpdesk-tools category are Gorgias, Help Scout, LiveAgent. You can view a full list of Support Incident Tracker (SiT) competitors here. 6sense uses advanced data mining and AI algorithms to track customers and competitors of Support Incident Tracker (SiT) and 40,000 other technologies on the internet. You can also compare Support Incident Tracker (SiT) and its feature with top competitors here : Support Incident Tracker (SiT) vs Gorgias Support Incident Tracker (SiT) vs Help Scout Support Incident Tracker (SiT) vs LiveAgent.

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What is Support Incident Tracker (SiT) customer distribution based on company size?

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What is Support Incident Tracker (SiT) market share in the helpdesk-tools?

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What are the top countries that use Support Incident Tracker (SiT)?

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What are the top industries that use Support Incident Tracker (SiT)?

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Justine Lyon

Justine Lyon

Senior VP of Sales, Ally

At my previous organization we used Zoominfo and LInkedIn Navigator for contact, Bombora for intent and DiscoverOrg for account info. When I joined Ally where we use 6sense, I found it to be as valuable as all the other tools combined!

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