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Salesforce Desk.com

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Desk.com is a customer service app for small businesses.

Help Desk And Ticketing
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Market Share of Salesforce Desk.com

Current Customer(s)

661

Market Share (Est.)

0.72%

Ranking

#27

Top Competitors and Alternatives of Salesforce Desk.com

The top three of Salesforce Desk.com’s competitors in the Help Desk And Ticketing category are Gorgias with 15.65%, SherpaDesk with 13.62%, Help Scout with 9.35% market share.

TechnologyDomainsMarket Share (Est.)Versus page
Gorgias1435615.65%Salesforce Desk.com vs Gorgias
SherpaDesk1249813.62%Salesforce Desk.com vs SherpaDesk
Help Scout85849.35%Salesforce Desk.com vs Help Scout
LiveAgent69187.54%Salesforce Desk.com vs LiveAgent
Zoho Desk60456.59%Salesforce Desk.com vs Zoho Desk
ConnectWise53595.84%Salesforce Desk.com vs ConnectWise
osTicket41224.49%Salesforce Desk.com vs osTicket
OTRS35373.85%Salesforce Desk.com vs OTRS
Spiceworks Help Desk25622.79%Salesforce Desk.com vs Spiceworks Help Desk
Front25152.74%Salesforce Desk.com vs Front
Agent.ai22262.43%Salesforce Desk.com vs Agent.ai
Chaport Live Chat18552.02%Salesforce Desk.com vs Chaport Live Chat
Oracle Service Cloud (formerly RightNow)17881.95%Salesforce Desk.com vs Oracle Service Cloud (formerly RightNow)
Kayako15561.70%Salesforce Desk.com vs Kayako
ManageEngine ServiceDesk Plus11961.30%Salesforce Desk.com vs ManageEngine ServiceDesk Plus
SupportSystem11711.28%Salesforce Desk.com vs SupportSystem
Helpshift10851.18%Salesforce Desk.com vs Helpshift
HappyFox9951.08%Salesforce Desk.com vs HappyFox
LiveHelpNow9651.05%Salesforce Desk.com vs LiveHelpNow
GrooveHQ8200.89%Salesforce Desk.com vs GrooveHQ
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Popular Comparisons

Top Competitors and Alternatives of Salesforce Desk.com

The top three of Salesforce Desk.com’s competitors in the Help Desk And Ticketing category are Gorgias with 15.65%, SherpaDesk with 13.62%, Help Scout with 9.35% market share.

Salesforce Desk.com vs Gorgias

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Salesforce Desk.com vs SherpaDesk

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Salesforce Desk.com vs Help Scout

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Salesforce Desk.com vs LiveAgent

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Salesforce Desk.com vs Zoho Desk

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Salesforce Desk.com vs ConnectWise

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Salesforce Desk.com vs osTicket

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Salesforce Desk.com vs OTRS

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Customers of Salesforce Desk.com

Around the world in 2025, over 661 companies have started using Salesforce Desk.com as Help Desk And Ticketing tool.

CustomersEmployee RangeCityRegionCountrySocial Links
SmartRecruiters10,000+San FranciscoCaliforniaUnited States
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Windstream10,000+Little RockArkansasUnited States
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Kaplan Partner Solutions10,000+JacksonvilleFloridaUnited States
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Atlassian10,000+SydneyNew South WalesAustralia
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BenQ10,000+Costa MesaCaliforniaUnited States
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Dialpad10,000+San RamonCaliforniaUnited States
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ResMed10,000+San DiegoCaliforniaUnited States
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Tyco10,000+PrincetonNew JerseyUnited States
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Microsoft10,000+RedmondWashingtonUnited States
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Salesforce10,000+San FranciscoCaliforniaUnited States
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Salesforce Desk.com Customers by Products and Services

The top three products and services offering customers that use Salesforce Desk.com for Help Desk And Ticketing are Saas (22), Technology (21), Software (20).

Customers

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Salesforce Desk.com Customers by Employee Size

The majority of Salesforce Desk.com's customers for the helpdesk-tools category fall in the company size of 100 - 249 employees (167 companies), 20 - 49 employees (145 companies), 1,000 - 4,999 employees (91 companies).

Employee Size

Salesforce Desk.com Customers by Geography

The top three geographies of Salesforce Desk.com for helpdesk-tools are the United States with 503(81.26%), United Kingdom with 37(5.98%), Canada with 32(5.17%) customers respectively.

Customers

Employees of Salesforce Desk.com

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Also see other Products/Services by Salesforce Desk.com in:

Customer Support Services
Help Desk And Ticketing
Self Service Support
Helpdesk Tools

FAQ

Find answers to the most often asked questions by users.

Who are the top Salesforce Desk.com competitors?

Salesforce Desk.com’s Top competitors in the helpdesk-tools category are Gorgias, SherpaDesk, Help Scout. You can view a full list of Salesforce Desk.com competitors here. 6sense uses advanced data mining and AI algorithms to track customers and competitors of Salesforce Desk.com and 40,000 other technologies on the internet. You can also compare Salesforce Desk.com and its feature with top competitors here : Salesforce Desk.com vs Gorgias Salesforce Desk.com vs SherpaDesk Salesforce Desk.com vs Help Scout.

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What is Salesforce Desk.com customer distribution based on company size?

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What is Salesforce Desk.com market share in the helpdesk-tools?

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What are the top countries that use Salesforce Desk.com?

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What are the top industries that use Salesforce Desk.com?

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