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Salesforce Desk.com

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Desk.com is a customer service app for small businesses.

Helpdesk Tools
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Market Share of Salesforce Desk.com

Current Customer(s)

667

Market Share (Est.)

0.87%

Ranking

#21

Top Competitors and Alternatives of Salesforce Desk.com

The top three of Salesforce Desk.com’s competitors in the Helpdesk Tools category are Gorgias with 14.91%, Help Scout with 10.49%, LiveAgent with 9.91% market share.

TechnologyDomainsMarket Share (Est.)Versus page
Gorgias1146214.91%Salesforce Desk.com vs Gorgias
Help Scout806410.49%Salesforce Desk.com vs Help Scout
LiveAgent76219.91%Salesforce Desk.com vs LiveAgent
SherpaDesk56477.34%Salesforce Desk.com vs SherpaDesk
Zoho Desk53316.93%Salesforce Desk.com vs Zoho Desk
ConnectWise47966.24%Salesforce Desk.com vs ConnectWise
osTicket40925.32%Salesforce Desk.com vs osTicket
Spiceworks Help Desk24493.18%Salesforce Desk.com vs Spiceworks Help Desk
OTRS23983.12%Salesforce Desk.com vs OTRS
Front22312.90%Salesforce Desk.com vs Front
Oracle Service Cloud (formerly RightNow)21212.76%Salesforce Desk.com vs Oracle Service Cloud (formerly RightNow)
Kayako17442.27%Salesforce Desk.com vs Kayako
Chaport Live Chat15622.03%Salesforce Desk.com vs Chaport Live Chat
LiveHelpNow12511.63%Salesforce Desk.com vs LiveHelpNow
Helpshift11041.44%Salesforce Desk.com vs Helpshift
HappyFox10221.33%Salesforce Desk.com vs HappyFox
HelpSite8251.07%Salesforce Desk.com vs HelpSite
GrooveHQ8151.06%Salesforce Desk.com vs GrooveHQ
ManageEngine ServiceDesk Plus7991.04%Salesforce Desk.com vs ManageEngine ServiceDesk Plus
SupportSystem7811.02%Salesforce Desk.com vs SupportSystem
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Popular Comparisons

Top Competitors and Alternatives of Salesforce Desk.com

The top three of Salesforce Desk.com’s competitors in the Helpdesk Tools category are Gorgias with 14.91%, Help Scout with 10.49%, LiveAgent with 9.91% market share.

Salesforce Desk.com vs Gorgias

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Salesforce Desk.com vs Help Scout

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Salesforce Desk.com vs LiveAgent

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Salesforce Desk.com vs SherpaDesk

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Salesforce Desk.com vs Zoho Desk

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Salesforce Desk.com vs ConnectWise

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Salesforce Desk.com vs osTicket

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Salesforce Desk.com vs Spiceworks Help Desk

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Customers of Salesforce Desk.com

Around the world in 2024, over 667 companies have started using Salesforce Desk.com as Helpdesk Tools tool.

CustomersEmployee RangeCityRegionCountrySocial Links
Salesforce10,000+San FranciscoCaliforniaUnited States
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Hub International Ltd.10,000+ChicagoIllinoisUnited States
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Infosys10,000+BengaluruKarnatakaIndia
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Tesla, Inc.10,000+AustinTexasUnited States
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International SOS10,000+SingaporeCentral SingaporeSingapore
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Uber Technologies, Inc.10,000+San FranciscoCaliforniaUnited States
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TransUnion LLC10,000+ChicagoIllinoisUnited States
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Oracle Corporation10,000+AustinTexasUnited States
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Ogilvy10,000+New York CityNew YorkUnited States
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Thomson Reuters Corporation10,000+TorontoOntarioCanada
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Salesforce Desk.com Customers by Products and Services

The top three products and services offering customers that use Salesforce Desk.com for Helpdesk Tools are Technology (25), Saas (22), Marketing (21).

Customers

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Salesforce Desk.com Customers by Employee Size

The majority of Salesforce Desk.com's customers for the helpdesk-tools category fall in the company size of 20 - 49 employees (147 companies), 100 - 249 employees (139 companies), 50 - 99 employees (87 companies).

Employee Size

Salesforce Desk.com Customers by Geography

The top three geographies of Salesforce Desk.com for helpdesk-tools are the United States with 524(83.31%), United Kingdom with 30(4.77%), Canada with 26(4.13%) customers respectively.

Customers

Employees of Salesforce Desk.com

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Also see other Products/Services by Salesforce Desk.com in:

Customer Support Services
Self Service Support
Help Desk And Ticketing
Helpdesk Tools

FAQ

Find answers to the most often asked questions by users.

Who are the top Salesforce Desk.com competitors?

Salesforce Desk.com’s Top competitors in the helpdesk-tools category are Gorgias, Help Scout, LiveAgent. You can view a full list of Salesforce Desk.com competitors here. 6sense uses advanced data mining and AI algorithms to track customers and competitors of Salesforce Desk.com and 40,000 other technologies on the internet. You can also compare Salesforce Desk.com and its feature with top competitors here : Salesforce Desk.com vs Gorgias Salesforce Desk.com vs Help Scout Salesforce Desk.com vs LiveAgent.

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What is Salesforce Desk.com customer distribution based on company size?

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What is Salesforce Desk.com market share in the helpdesk-tools?

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What are the top countries that use Salesforce Desk.com?

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What are the top industries that use Salesforce Desk.com?

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Justine Lyon

Justine Lyon

Senior VP of Sales, Ally

At my previous organization we used Zoominfo and LInkedIn Navigator for contact, Bombora for intent and DiscoverOrg for account info. When I joined Ally where we use 6sense, I found it to be as valuable as all the other tools combined!

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