Question 1

What are the different markets in which
        OTRS and
        Revelation helpdesk compete against each other?

Accepted Answer

OTRS and
        Revelation helpdesk compete against each other in
        the Help Desk And Ticketing, Helpdesk Tools.

Question 2

How does the market share of
        OTRS
        and Revelation helpdesk compare in the
        Helpdesk Tools market?

Accepted Answer

In the Helpdesk Tools market,
        OTRS has a
        2.42%
        market share in comparison to
        Revelation helpdesk’s
        0.04%.
        Since it has a better market share coverage,
        OTRS holds the
        11th
        spot in 6sense's Market Share Ranking Index for
        the Helpdesk Tools category, while
        Revelation helpdesk holds the
        61st spot.

Question 3

How many customers are acquired by
        OTRS and
        Revelation helpdesk in the
        Helpdesk Tools segment?

Accepted Answer

OTRS has
        1,763 customers and
        Revelation helpdesk has
        27 customers in the
        Helpdesk Tools
        segment. OTRS has
        1736 more customers than
        Revelation helpdesk in this category.

Question 4

What are the countries in which
        OTRS and
        Revelation helpdesk has more customers?

Accepted Answer

OTRS has more customers in United States, Germany and India.
Revelation helpdesk has more customers in United States, United Kingdom and Netherlands.

OTRS Vs Revelation helpdesk : In-Depth Comparison

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Comparing the customer bases of OTRS and Revelation helpdesk

Comparing the market share of OTRS and Revelation helpdesk

Compare OTRS vs Revelation helpdesk customers by geography

Customer Movements for this month

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