Question 1

What are the different markets in which
        Kayako and
        Revelation helpdesk compete against each other?

Accepted Answer

Kayako and
        Revelation helpdesk compete against each other in
        the Customer Experience, Help Desk And Ticketing, Helpdesk Tools, Instant Messaging And Chat.

Question 2

How does the market share of
        Kayako
        and Revelation helpdesk compare in the
        Helpdesk Tools market?

Accepted Answer

In the Helpdesk Tools market,
        Kayako has a
        1.67%
        market share in comparison to
        Revelation helpdesk’s
        0.04%.
        Since it has a better market share coverage,
        Kayako holds the
        14th
        spot in 6sense's Market Share Ranking Index for
        the Helpdesk Tools category, while
        Revelation helpdesk holds the
        61st spot.

Question 3

How many customers are acquired by
        Kayako and
        Revelation helpdesk in the
        Helpdesk Tools segment?

Accepted Answer

Kayako has
        1,219 customers and
        Revelation helpdesk has
        27 customers in the
        Helpdesk Tools
        segment. Kayako has
        1192 more customers than
        Revelation helpdesk in this category.

Question 4

What are the countries in which
        Kayako and
        Revelation helpdesk has more customers?

Accepted Answer

Kayako has more customers in United States, United Kingdom and India.
Revelation helpdesk has more customers in United States, United Kingdom and Netherlands.

Kayako Vs Revelation helpdesk : In-Depth Comparison

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Comparing the customer bases of Kayako and Revelation helpdesk

Comparing the market share of Kayako and Revelation helpdesk

Compare Kayako vs Revelation helpdesk customers by geography

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