Oracle Service Cloud (formerly RightNow) Vs PhaseWare Tracker : In-Depth Comparison

What are the different markets in which Oracle Service Cloud (formerly RightNow) and PhaseWare Tracker compete against each other?

Oracle Service Cloud (formerly RightNow) and PhaseWare Tracker compete against each other in the Help Desk And Ticketing, Helpdesk Tools, Live Chat.

How does the market share of Oracle Service Cloud (formerly RightNow) and PhaseWare Tracker compare in the Help Desk And Ticketing market?

In the Help Desk And Ticketing market, Oracle Service Cloud (formerly RightNow) has a 2.73% market share in comparison to PhaseWare Tracker’s 0.02%. Since it has a better market share coverage, Oracle Service Cloud (formerly RightNow) holds the 10th spot in 6sense's Market Share Ranking Index for the Help Desk And Ticketing category, while PhaseWare Tracker holds the 74th spot.

How many customers are acquired by Oracle Service Cloud (formerly RightNow) and PhaseWare Tracker in the Help Desk And Ticketing segment?

Oracle Service Cloud (formerly RightNow) has 1,993 customers and PhaseWare Tracker has 14 customers in the Help Desk And Ticketing segment. Oracle Service Cloud (formerly RightNow) has 1979 more customers than PhaseWare Tracker in this category.

What are the countries in which Oracle Service Cloud (formerly RightNow) and PhaseWare Tracker has more customers?

Oracle Service Cloud (formerly RightNow) has more customers in United States, United Kingdom and Australia.
PhaseWare Tracker has more customers in and United States.