Question 1

What are the different markets in which
        Kayako and
        PhaseWare Tracker compete against each other?

Accepted Answer

Kayako and
        PhaseWare Tracker compete against each other in
        the Helpdesk Tools, Customer Experience, Instant Messaging And Chat.

Question 2

How does the market share of
        Kayako
        and PhaseWare Tracker compare in the
        Helpdesk Tools market?

Accepted Answer

In the Helpdesk Tools market,
        Kayako has a
        1.67%
        market share in comparison to
        PhaseWare Tracker’s
        0.02%.
        Since it has a better market share coverage,
        Kayako holds the
        14th
        spot in 6sense's Market Share Ranking Index for
        the Helpdesk Tools category, while
        PhaseWare Tracker holds the
        74th spot.

Question 3

How many customers are acquired by
        Kayako and
        PhaseWare Tracker in the
        Helpdesk Tools segment?

Accepted Answer

Kayako has
        1,219 customers and
        PhaseWare Tracker has
        14 customers in the
        Helpdesk Tools
        segment. Kayako has
        1205 more customers than
        PhaseWare Tracker in this category.

Question 4

What are the countries in which
        Kayako and
        PhaseWare Tracker has more customers?

Accepted Answer

Kayako has more customers in United States, United Kingdom and India.
PhaseWare Tracker has more customers in and United States.

Kayako Vs PhaseWare Tracker : In-Depth Comparison

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Comparing the customer bases of Kayako and PhaseWare Tracker

Comparing the market share of Kayako and PhaseWare Tracker

Compare Kayako vs PhaseWare Tracker customers by geography

Customer Movements for this month

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