Categories where Zoho Desk and OTRS compete
Zoho Desk
Comparing the customer bases of Zoho Desk and OTRS, we can see that Zoho Desk has 5243 customer(s), while OTRS has 1763 customer(s). In the Helpdesk Tools category, with 5243 customer(s) Zoho Desk stands at 5th place by ranking, while OTRS with 1763 customer(s), is at the 11th place.
Zoho Desk
5th
5243 Customer
OTRS
11th
1763 Customer
Zoho Desk has a 7.18% market share in the Helpdesk Tools category, while OTRS has a 2.42% market share in the same space.
Comparing Zoho Desk and OTRS customers based on their geographic location, we can see that Zoho Desk has more customers in United States, India and Australia, while OTRS has more customers in United States.
Zoho Desk
OTRS
Gain actionable insights about the buying patterns of Zoho Desk vs OTRS’s target audience.
Zoho Desk
New
29 Customer
Lost
21 Customer
OTRS
Find answers to the most often asked questions by users.
What are the different markets in which Zoho Desk and OTRS compete against each other?
Zoho Desk and OTRS compete against each other in the Helpdesk Tools, Contact Center, Customer Engagement, Customer Experience, Instant Messaging And Chat.
How does the market share of Zoho Desk and OTRS compare in the Helpdesk Tools market?
How many customers are acquired by Zoho Desk and OTRS in the Helpdesk Tools segment?
What are the countries in which Zoho Desk and OTRS has more customers?
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