Categories where OTRS and Kayako compete
OTRS
Comparing the customer bases of OTRS and Kayako, we can see that OTRS has 1763 customer(s), while Kayako has 1219 customer(s). In the Helpdesk Tools category, with 1763 customer(s) OTRS stands at 11th place by ranking, while Kayako with 1219 customer(s), is at the 14th place.
OTRS
11th
1763 Customer
Kayako
14th
1219 Customer
OTRS has a 2.42% market share in the Helpdesk Tools category, while Kayako has a 1.67% market share in the same space.
Comparing OTRS and Kayako customers based on their geographic location, we can see that OTRS has more customers in United States, Germany and India, while Kayako has more customers in United States.
OTRS
Kayako
Gain actionable insights about the buying patterns of OTRS vs Kayako’s target audience.
OTRS
Kayako
New
0 Customer
Lost
4 Customer
Find answers to the most often asked questions by users.
What are the different markets in which OTRS and Kayako compete against each other?
OTRS and Kayako compete against each other in the Helpdesk Tools, Customer Experience, Instant Messaging And Chat.
How does the market share of OTRS and Kayako compare in the Helpdesk Tools market?
How many customers are acquired by OTRS and Kayako in the Helpdesk Tools segment?
What are the countries in which OTRS and Kayako has more customers?
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