Categories where OTRS and HelpSite compete
OTRS
Comparing the customer bases of OTRS and HelpSite, we can see that OTRS has 1763 customer(s), while HelpSite has 811 customer(s). In the Helpdesk Tools category, with 1763 customer(s) OTRS stands at 11th place by ranking, while HelpSite with 811 customer(s), is at the 18th place.
OTRS
11th
1763 Customer
HelpSite
18th
811 Customer
OTRS has a 2.42% market share in the Helpdesk Tools category, while HelpSite has a 1.11% market share in the same space.
Comparing OTRS and HelpSite customers based on their geographic location, we can see that OTRS has more customers in United States, Germany and India, while HelpSite has more customers in United States.
OTRS
HelpSite
Gain actionable insights about the buying patterns of OTRS vs HelpSite’s target audience.
OTRS
HelpSite
New
0 Customer
Lost
1 Customer
Find answers to the most often asked questions by users.
What are the different markets in which OTRS and HelpSite compete against each other?
OTRS and HelpSite compete against each other in the Customer Support Services, Help Desk And Ticketing, Helpdesk Tools, Self Service Support.
How does the market share of OTRS and HelpSite compare in the Helpdesk Tools market?
How many customers are acquired by OTRS and HelpSite in the Helpdesk Tools segment?
What are the countries in which OTRS and HelpSite has more customers?
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